def refund_reason(request, contribution, wizard):
addon = contribution.addon
if not 'request' in wizard.get_progress():
return redirect('support', contribution.pk, 'request')
if contribution.transaction_id is None:
messages.error(request,
_('A refund cannot be applied for yet. Please try again later. '
'If this error persists contact [email protected].'))
paypal_log.info('Refund requested for contribution with no '
'transaction_id: %r' % contribution.pk)
return redirect('account.purchases')
if contribution.is_instant_refund():
try:
paypal.refund(contribution.paykey)
except PaypalError, e:
paypal_log.error('Paypal error with refund', exc_info=True)
messages.error(request, _('There was an error with your instant '
'refund.'))
contribution.record_failed_refund(e)
return redirect('account.purchases')
refund = contribution.enqueue_refund(amo.REFUND_APPROVED_INSTANT)
paypal_log.info('Refund %r issued for contribution %r' %
(refund.pk, contribution.pk))
# Note: we have to wait for PayPal to issue an IPN before it's
# completely refunded.
messages.success(request, _('Refund is being processed.'))
return redirect('account.purchases')
def refund_reason(request, contribution, wizard):
if not contribution.can_we_refund():
return http.HttpResponseForbidden()
addon = contribution.addon
if not 'request' in wizard.get_progress():
return redirect('support', contribution.pk, 'request')
if contribution.transaction_id is None:
messages.error(request,
_('A refund cannot be applied for yet. Please try again later. '
'If this error persists contact [email protected].'))
paypal_log.info('Refund requested for contribution with no '
'transaction_id: %r' % contribution.pk)
return redirect('account.purchases')
if contribution.is_instant_refund():
try:
paypal.refund(contribution.paykey)
except PaypalError:
paypal_log.error('Paypal error with refund', exc_info=True)
messages.error(request, _('There was an error with your instant '
'refund.'))
return redirect('account.purchases')
refund = contribution.enqueue_refund(amo.REFUND_APPROVED_INSTANT)
paypal_log.info('Refund %r issued for contribution %r' %
(refund.pk, contribution.pk))
# Note: we have to wait for PayPal to issue an IPN before it's
# completely refunded.
messages.success(request, _('Refund is being processed.'))
return redirect('account.purchases')
form = forms.ContactForm(request.POST or None)
if request.method == 'POST' and form.is_valid():
reason = form.cleaned_data['text']
template = jingo.render_to_string(request,
wizard.tpl('emails/refund-request.txt'),
context={'product': addon,
'form': form,
'user': request.amo_user,
'contribution': contribution,
'refund_url': contribution.get_absolute_refund_url(),
'refund_reason': reason})
log.info('Refund request sent by user: %s for addon: %s' %
(request.amo_user.pk, addon.pk))
# L10n: %s is the app name.
support_mail(_(u'New Refund Request for %s' % addon.name),
template, sender=settings.NOBODY_EMAIL,
recipients=[smart_str(addon.support_email)])
# Add this refund request to the queue.
contribution.enqueue_refund(amo.REFUND_PENDING, reason)
return redirect(reverse('support',
args=[contribution.pk, 'refund-sent']))
return wizard.render(request, wizard.tpl('refund.html'),
{'product': addon, 'contribution': contribution,
'form': form, 'title': _('Request Refund')})
def bango_portal_from_package(request, package_id):
response = _redirect_to_bango_portal(package_id, "package_id: %s" % package_id)
if "Location" in response:
return HttpResponseRedirect(response["Location"])
else:
message = json.loads(response.content).get("__all__", response.content)[0]
messages.error(request, message)
return HttpResponseRedirect(reverse("lookup.home"))
def bango_portal_from_package(request, package_id):
response = _redirect_to_bango_portal(int(package_id),
'package_id: %s' % package_id)
if 'Location' in response:
return HttpResponseRedirect(response['Location'])
else:
message = (json.loads(response.content)
.get('__all__', response.content)[0])
messages.error(request, message)
return HttpResponseRedirect(reverse('lookup.home'))
def app_review(request, addon):
version = addon.latest_version
resp = None
try:
resp = _review(request, addon, version)
except SigningError, exc:
transaction.rollback()
messages.error(request, "Signing Error: %s" % exc)
transaction.commit()
return redirect(reverse("reviewers.apps.review", args=[addon.app_slug]))
def bango_portal_from_package(request, package_id):
response = _redirect_to_bango_portal(package_id,
'package_id: %s' % package_id)
if 'Location' in response:
return HttpResponseRedirect(response['Location'])
else:
message = (json.loads(response.content).get('__all__',
response.content)[0])
messages.error(request, message)
return HttpResponseRedirect(reverse('lookup.home'))
def app_review(request, addon):
version = addon.latest_version
resp = None
try:
resp = _review(request, addon, version)
except SigningError, exc:
transaction.rollback()
messages.error(request, 'Signing Error: %s' % exc)
transaction.commit()
return redirect(reverse('reviewers.apps.review',
args=[addon.app_slug]))
def user_delete(request, user_id):
delete_form = DeleteUserForm(request.POST)
if not delete_form.is_valid():
messages.error(request, delete_form.errors)
return HttpResponseRedirect(reverse('lookup.user_summary',
args=[user_id]))
user = get_object_or_404(UserProfile, pk=user_id)
user.deleted = True
user.save() # Must call the save function to delete user.
amo.log(amo.LOG.DELETE_USER_LOOKUP, user,
details={'reason': delete_form.cleaned_data['delete_reason']},
user=request.amo_user)
return HttpResponseRedirect(reverse('lookup.user_summary', args=[user_id]))
def user_delete(request, user_id):
delete_form = DeleteUserForm(request.POST)
if not delete_form.is_valid():
messages.error(request, delete_form.errors)
return HttpResponseRedirect(reverse('lookup.user_summary',
args=[user_id]))
user = get_object_or_404(UserProfile, pk=user_id)
user.deleted = True
user.save() # Must call the save function to delete user.
amo.log(amo.LOG.DELETE_USER_LOOKUP, user,
details={'reason': delete_form.cleaned_data['delete_reason']},
user=request.amo_user)
return HttpResponseRedirect(reverse('lookup.user_summary', args=[user_id]))
def transaction_refund(request, uuid):
contrib = get_object_or_404(Contribution, uuid=uuid,
type=amo.CONTRIB_PURCHASE)
if contrib.has_refund():
messages.error(request, _('A refund has already been processed.'))
return redirect(reverse('lookup.transaction_summary', args=[uuid]))
form = TransactionRefundForm(request.POST)
if not form.is_valid():
messages.error(request, str(form.errors))
return redirect(reverse('lookup.transaction_summary', args=[uuid]))
try:
res = client.api.bango.refund.post({'uuid': contrib.transaction_id})
except (HttpClientError, HttpServerError):
# Either doing something not supposed to or Solitude had an issue.
log.exception('Refund error: %s' % uuid)
messages.error(
request,
_('You cannot make a refund request for this transaction.'))
return redirect(reverse('lookup.transaction_summary', args=[uuid]))
if res['status'] == STATUS_PENDING:
# Create pending Refund.
contrib.enqueue_refund(
status=amo.REFUND_PENDING,
refund_reason=form.cleaned_data['refund_reason'],
user=request.amo_user)
log.info('Refund pending: %s' % uuid)
email_buyer_refund_pending(contrib)
messages.success(
request, _('Refund for this transaction now pending.'))
elif res['status'] == STATUS_COMPLETED:
# Create approved Refund.
contrib.enqueue_refund(
status=amo.REFUND_APPROVED,
refund_reason=form.cleaned_data['refund_reason'],
user=request.amo_user)
log.info('Refund approved: %s' % uuid)
email_buyer_refund_approved(contrib)
messages.success(
request, _('Refund for this transaction successfully approved.'))
elif res['status'] == STATUS_FAILED:
# Bango no like.
log.error('Refund failed: %s' % uuid)
messages.error(
request, _('Refund request for this transaction failed.'))
return redirect(reverse('lookup.transaction_summary', args=[uuid]))
def refund_reason(request, contribution, wizard):
addon = contribution.addon
if not 'request' in wizard.get_progress():
return redirect('support', contribution.pk, 'request')
if contribution.transaction_id is None:
messages.error(
request,
_('A refund cannot be applied for yet. Please try again later. '
'If this error persists contact [email protected].'))
paypal_log.info('Refund requested for contribution with no '
'transaction_id: %r' % contribution.pk)
return redirect('account.purchases')
if contribution.is_refunded():
messages.error(request, _('This has already been refunded.'))
paypal_log.info('Already refunded: %s' % contribution.pk)
return redirect('account.purchases')
if contribution.is_instant_refund():
if waffle.flag_is_active(request, 'solitude-payments'):
try:
client.post_refund(data={'uuid': contribution.transaction_id})
except client.Error, e:
paypal_log.error('Paypal error with refund', exc_info=True)
messages.error(
request,
_('There was an error with your '
'instant refund.'))
contribution.record_failed_refund(e, request.amo_user)
return redirect('account.purchases')
else:
# TODO(solitude): remove this.
try:
paypal.refund(contribution.paykey)
except PaypalError, e:
paypal_log.error('Paypal error with refund', exc_info=True)
messages.error(
request,
_('There was an error with your '
'instant refund.'))
contribution.record_failed_refund(e, request.amo_user)
return redirect('account.purchases')
def refund_reason(request, contribution, wizard):
addon = contribution.addon
if not "request" in wizard.get_progress():
return redirect("support", contribution.pk, "request")
if contribution.transaction_id is None:
messages.error(
request,
_(
"A refund cannot be applied for yet. Please try again later. "
"If this error persists contact [email protected]."
),
)
paypal_log.info("Refund requested for contribution with no " "transaction_id: %r" % contribution.pk)
return redirect("account.purchases")
if contribution.is_refunded():
messages.error(request, _("This has already been refunded."))
paypal_log.info("Already refunded: %s" % contribution.pk)
return redirect("account.purchases")
if contribution.is_instant_refund():
if waffle.flag_is_active(request, "solitude-payments"):
try:
client.post_refund(data={"uuid": contribution.transaction_id})
except client.Error, e:
paypal_log.error("Paypal error with refund", exc_info=True)
messages.error(request, _("There was an error with your " "instant refund."))
contribution.record_failed_refund(e)
return redirect("account.purchases")
else:
# TODO(solitude): remove this.
try:
paypal.refund(contribution.paykey)
except PaypalError, e:
paypal_log.error("Paypal error with refund", exc_info=True)
messages.error(request, _("There was an error with your " "instant refund."))
contribution.record_failed_refund(e)
return redirect("account.purchases")
def refund_reason(request, contribution, wizard):
addon = contribution.addon
if not 'request' in wizard.get_progress():
return redirect('support', contribution.pk, 'request')
if contribution.transaction_id is None:
messages.error(request,
_('A refund cannot be applied for yet. Please try again later. '
'If this error persists contact [email protected].'))
paypal_log.info('Refund requested for contribution with no '
'transaction_id: %r' % contribution.pk)
return redirect('account.purchases')
if contribution.is_refunded():
messages.error(request, _('This has already been refunded.'))
paypal_log.info('Already refunded: %s' % contribution.pk)
return redirect('account.purchases')
if contribution.is_instant_refund():
if waffle.flag_is_active(request, 'solitude-payments'):
try:
client.post_refund(data={'uuid': contribution.transaction_id})
except client.Error, e:
paypal_log.error('Paypal error with refund', exc_info=True)
messages.error(request, _('There was an error with your '
'instant refund.'))
contribution.record_failed_refund(e, request.amo_user)
return redirect('account.purchases')
else:
# TODO(solitude): remove this.
try:
paypal.refund(contribution.paykey)
except PaypalError, e:
paypal_log.error('Paypal error with refund', exc_info=True)
messages.error(request, _('There was an error with your '
'instant refund.'))
contribution.record_failed_refund(e, request.amo_user)
return redirect('account.purchases')
def refund_reason(request, contribution, wizard):
addon = contribution.addon
if not 'request' in wizard.get_progress():
return redirect('support', contribution.pk, 'request')
if contribution.transaction_id is None:
messages.error(request,
_('A refund cannot be applied for yet. Please try again later. '
'If this error persists contact [email protected].'))
paypal_log.info('Refund requested for contribution with no '
'transaction_id: %r' % contribution.pk)
return redirect('account.purchases')
if contribution.is_refunded():
messages.error(request, _('This has already been refunded.'))
paypal_log.info('Already refunded: %s' % contribution.pk)
return redirect('account.purchases')
if contribution.is_instant_refund():
try:
paypal.refund(contribution.paykey)
except PaypalError, e:
paypal_log.error('Paypal error with refund', exc_info=True)
messages.error(request, _('There was an error with your instant '
'refund.'))
contribution.record_failed_refund(e)
return redirect('account.purchases')
refund = contribution.enqueue_refund(amo.REFUND_APPROVED_INSTANT)
paypal_log.info('Refund %r issued for contribution %r' %
(refund.pk, contribution.pk))
# Note: we have to wait for PayPal to issue an IPN before it's
# completely refunded.
messages.success(request, _('Refund is being processed.'))
amo.log(amo.LOG.REFUND_INSTANT, addon)
return redirect('account.purchases')
def refund_reason(request, contribution, wizard):
if not contribution.can_we_refund():
return http.HttpResponseForbidden()
addon = contribution.addon
if not "request" in wizard.get_progress():
return redirect("support", contribution.pk, "request")
if contribution.transaction_id is None:
messages.error(
request,
_(
"A refund cannot be applied for yet. Please try again later. "
"If this error persists contact [email protected]."
),
)
paypal_log.info("Refund requested for contribution with no " "transaction_id: %r" % contribution.pk)
return redirect("account.purchases")
if contribution.is_instant_refund():
paypal.refund(contribution.paykey)
# TODO: Consider requiring a refund reason for instant refunds.
refund = contribution.enqueue_refund(amo.REFUND_APPROVED_INSTANT)
paypal_log.info("Refund %r issued for contribution %r" % (refund.pk, contribution.pk))
# Note: we have to wait for PayPal to issue an IPN before it's
# completely refunded.
messages.success(request, _("Refund is being processed."))
return redirect("account.purchases")
form = forms.ContactForm(request.POST or None)
if request.method == "POST" and form.is_valid():
reason = form.cleaned_data["text"]
template = jingo.render_to_string(
request,
wizard.tpl("emails/refund-request.txt"),
context={
"product": addon,
"form": form,
"user": request.amo_user,
"contribution": contribution,
"refund_url": contribution.get_absolute_refund_url(),
"refund_reason": reason,
},
)
log.info("Refund request sent by user: %s for addon: %s" % (request.amo_user.pk, addon.pk))
# L10n: %s is the app name.
support_mail(
_(u"New Refund Request for %s" % addon.name),
template,
sender=settings.NOBODY_EMAIL,
recipients=[smart_str(addon.support_email)],
)
# Add this refund request to the queue.
contribution.enqueue_refund(amo.REFUND_PENDING, reason)
return redirect(reverse("support", args=[contribution.pk, "refund-sent"]))
return wizard.render(
request,
wizard.tpl("refund.html"),
{"product": addon, "contribution": contribution, "form": form, "title": _("Request Refund")},
)
def transaction_refund(request, tx_uuid):
contrib = get_object_or_404(Contribution, uuid=tx_uuid, type=amo.CONTRIB_PURCHASE)
refund_contribs = contrib.get_refund_contribs()
refund_contrib = refund_contribs[0] if refund_contribs.exists() else None
if refund_contrib:
messages.error(request, _("A refund has already been processed."))
return redirect(reverse("lookup.transaction_summary", args=[tx_uuid]))
form = TransactionRefundForm(request.POST)
if not form.is_valid():
return jingo.render(
request,
"lookup/transaction_summary.html",
dict(
{"uuid": tx_uuid, "tx_refund_form": form, "tx_form": TransactionSearchForm()}.items()
+ _transaction_summary(tx_uuid).items()
),
)
data = {"uuid": contrib.transaction_id, "manual": form.cleaned_data["manual"]}
if settings.BANGO_FAKE_REFUNDS:
data["fake_response_status"] = {"responseCode": form.cleaned_data["fake"]}
try:
res = client.api.bango.refund.post(data)
except (HttpClientError, HttpServerError):
# Either doing something not supposed to or Solitude had an issue.
log.exception("Refund error: %s" % tx_uuid)
messages.error(request, _("You cannot make a refund request for this transaction."))
return redirect(reverse("lookup.transaction_summary", args=[tx_uuid]))
if res["status"] in [PENDING, COMPLETED]:
# Create refund Contribution by cloning the payment Contribution.
refund_contrib = Contribution.objects.get(id=contrib.id)
refund_contrib.id = None
refund_contrib.save()
refund_contrib.update(
type=amo.CONTRIB_REFUND,
related=contrib,
uuid=hashlib.md5(str(uuid.uuid4())).hexdigest(),
amount=-refund_contrib.amount if refund_contrib.amount else None,
transaction_id=res["uuid"],
)
if res["status"] == PENDING:
# Create pending Refund.
refund_contrib.enqueue_refund(
amo.REFUND_PENDING, request.amo_user, refund_reason=form.cleaned_data["refund_reason"]
)
log.info("Refund pending: %s" % tx_uuid)
email_buyer_refund_pending(contrib)
messages.success(request, _("Refund for this transaction now pending."))
elif res["status"] == COMPLETED:
# Create approved Refund.
refund_contrib.enqueue_refund(
amo.REFUND_APPROVED, request.amo_user, refund_reason=form.cleaned_data["refund_reason"]
)
log.info("Refund approved: %s" % tx_uuid)
email_buyer_refund_approved(contrib)
messages.success(request, _("Refund for this transaction successfully approved."))
elif res["status"] == FAILED:
# Bango no like.
log.error("Refund failed: %s" % tx_uuid)
messages.error(request, _("Refund request for this transaction failed."))
return redirect(reverse("lookup.transaction_summary", args=[tx_uuid]))
def transaction_refund(request, tx_uuid):
contrib = get_object_or_404(Contribution,
uuid=tx_uuid,
type=amo.CONTRIB_PURCHASE)
refund_contribs = contrib.get_refund_contribs()
refund_contrib = refund_contribs[0] if refund_contribs.exists() else None
if refund_contrib:
messages.error(request, _('A refund has already been processed.'))
return redirect(reverse('lookup.transaction_summary', args=[tx_uuid]))
form = TransactionRefundForm(request.POST)
if not form.is_valid():
return jingo.render(
request, 'lookup/transaction_summary.html',
dict({
'uuid': tx_uuid,
'tx_refund_form': form,
'tx_form': TransactionSearchForm()
}.items() + _transaction_summary(tx_uuid).items()))
try:
res = client.api.bango.refund.post({'uuid': contrib.transaction_id})
except (HttpClientError, HttpServerError):
# Either doing something not supposed to or Solitude had an issue.
log.exception('Refund error: %s' % tx_uuid)
messages.error(
request,
_('You cannot make a refund request for this transaction.'))
return redirect(reverse('lookup.transaction_summary', args=[tx_uuid]))
if res['status'] in [PENDING, COMPLETED]:
# Create refund Contribution by cloning the payment Contribution.
refund_contrib = Contribution.objects.get(id=contrib.id)
refund_contrib.id = None
refund_contrib.save()
refund_contrib.update(
type=amo.CONTRIB_REFUND,
related=contrib,
uuid=hashlib.md5(str(uuid.uuid4())).hexdigest(),
amount=-refund_contrib.amount if refund_contrib.amount else None,
transaction_id=client.get(res['transaction'])['uuid'])
if res['status'] == PENDING:
# Create pending Refund.
refund_contrib.enqueue_refund(
amo.REFUND_PENDING,
request.amo_user,
refund_reason=form.cleaned_data['refund_reason'])
log.info('Refund pending: %s' % tx_uuid)
email_buyer_refund_pending(contrib)
messages.success(request,
_('Refund for this transaction now pending.'))
elif res['status'] == COMPLETED:
# Create approved Refund.
refund_contrib.enqueue_refund(
amo.REFUND_APPROVED,
request.amo_user,
refund_reason=form.cleaned_data['refund_reason'])
log.info('Refund approved: %s' % tx_uuid)
email_buyer_refund_approved(contrib)
messages.success(
request, _('Refund for this transaction successfully approved.'))
elif res['status'] == FAILED:
# Bango no like.
log.error('Refund failed: %s' % tx_uuid)
messages.error(request,
_('Refund request for this transaction failed.'))
return redirect(reverse('lookup.transaction_summary', args=[tx_uuid]))
def transaction_refund(request, tx_uuid):
contrib = get_object_or_404(Contribution, uuid=tx_uuid,
type=amo.CONTRIB_PURCHASE)
refund_contribs = contrib.get_refund_contribs()
refund_contrib = refund_contribs[0] if refund_contribs.exists() else None
if refund_contrib:
messages.error(request, _('A refund has already been processed.'))
return redirect(reverse('lookup.transaction_summary', args=[tx_uuid]))
form = TransactionRefundForm(request.POST)
if not form.is_valid():
messages.error(request, str(form.errors))
return redirect(reverse('lookup.transaction_summary', args=[tx_uuid]))
try:
res = client.api.bango.refund.post({'uuid': contrib.transaction_id})
except (HttpClientError, HttpServerError):
# Either doing something not supposed to or Solitude had an issue.
log.exception('Refund error: %s' % tx_uuid)
messages.error(
request,
_('You cannot make a refund request for this transaction.'))
return redirect(reverse('lookup.transaction_summary', args=[tx_uuid]))
if res['status'] in [PENDING, COMPLETED]:
# Create refund Contribution by cloning the payment Contribution.
refund_contrib = Contribution.objects.get(id=contrib.id)
refund_contrib.id = None
refund_contrib.save()
refund_contrib.update(
type=amo.CONTRIB_REFUND, related=contrib,
uuid=hashlib.md5(str(uuid.uuid4())).hexdigest(),
amount=-refund_contrib.amount if refund_contrib.amount else None,
transaction_id=client.get(res['transaction'])['uuid'])
if res['status'] == PENDING:
# Create pending Refund.
refund_contrib.enqueue_refund(
amo.REFUND_PENDING, request.amo_user,
refund_reason=form.cleaned_data['refund_reason'])
log.info('Refund pending: %s' % tx_uuid)
email_buyer_refund_pending(contrib)
messages.success(
request, _('Refund for this transaction now pending.'))
elif res['status'] == COMPLETED:
# Create approved Refund.
refund_contrib.enqueue_refund(
amo.REFUND_APPROVED, request.amo_user,
refund_reason=form.cleaned_data['refund_reason'])
log.info('Refund approved: %s' % tx_uuid)
email_buyer_refund_approved(contrib)
messages.success(
request, _('Refund for this transaction successfully approved.'))
elif res['status'] == FAILED:
# Bango no like.
log.error('Refund failed: %s' % tx_uuid)
messages.error(
request, _('Refund request for this transaction failed.'))
return redirect(reverse('lookup.transaction_summary', args=[tx_uuid]))