Beispiel #1
0
def format_date_tz(date, tz=None):
    if isinstance(date, str):
        date = datetime.strptime(date, "%Y-%m-%d %H:%M:%S").replace(tzinfo=pytz.utc)
    if tz is None:
        tz = pytz.timezone(tools.detect_server_timezone())
    f = tools.DEFAULT_SERVER_DATETIME_FORMAT
    return tools.server_to_local_timestamp(date, f, f, tz)
Beispiel #2
0
#    GNU Affero General Public License for more details.
#
#    You should have received a copy of the GNU Affero General Public License
#    along with this program.  If not, see <http://www.gnu.org/licenses/>.
#
##############################################################################

import time
from datetime import datetime, timedelta

from osv import fields, osv
from crm import crm
from openerp import tools
import pytz

tzlocal = pytz.timezone(tools.detect_server_timezone())


AVAILABLE_STATES = [
            ('draft', 'Черновик'),
            ('agreement', 'Согласование'),
            ('approval', 'Утверждение'),
            ('appointment', 'Назначение ответственного'),
            ('adoption_in_work', 'Принятие в работу'),
            ('in_the_work', 'В работу'),
            ('closed', 'Вакансия закрыта'),
            ('completion_agr', 'На доработку(Согласование)'),
            ('completion_app', 'На доработку(Утверждение)'),
            ('completion_adop', 'На доработку(Принятие в работу)'),
            ('cancel', 'Отменена')
]
Beispiel #3
0
def format_date_tz(date, tz=None):
    if isinstance(date, str):
        date = datetime.strptime(date, "%Y-%m-%d %H:%M:%S").replace(tzinfo=pytz.utc)
    if tz is None:
        tz = pytz.timezone(tools.detect_server_timezone())
    return tz.normalize(date).strftime('%Y-%m-%d %H:%M:%S')
Beispiel #4
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    def support(self, **kwargs):
        def dict_to_str(title, dictvar):
            ret = "\n\n%s" % title
            for field in dictvar:
                ret += "\n%s" % field
            return ret

        _TECHNICAL = ['show_info', 'view_from', 'view_callback']  # Only use for behavior, don't stock it
        _BLACKLIST = ['id', 'create_uid', 'create_date', 'write_uid', 'write_date', 'user_id', 'active']  # Allow in description
        _REQUIRED = ['mobile', 'customer_first_name', 'customer_second_name' ,'description']  # Could be improved including required from model

        post_file = []  # List of file to add to ir_attachment once we have the ID
        post_description = []  # Info to add after the message
        # Values field is initialized with defaults
        values = {
                    'user_id': SUPERUSER_ID,
                    'date': str(datetime.utcnow()),
                    'create_date_n': str(datetime.utcnow()),
                    'state':'new',
                    'claimcateg': 'comment',
                    'country_key':194,
                    'delay_open_notified':False,
                    'delay_assigned_notified':False,
                    'delay_solved_notified':False,
                  }


        for field_name, field_value in kwargs.items():
            if hasattr(field_value, 'filename'):
                if field_name=="attachment":
                    values[field_name] = base64.encodestring(field_value.read())
                    values["attachment_fname"]= field_value.filename
                elif field_name=="attachment2":
                    values[field_name] = base64.encodestring(field_value.read())
                    values["attachment2_fname"]= field_value.filename
            elif field_name in request.registry['maw.claim']._fields and field_name not in _BLACKLIST:
                if field_name=="date":
                    sys_tz = detect_server_timezone()
                    utc_tz = pytz.timezone(sys_tz)
                    ar_timezone = pytz.timezone('Asia/Riyadh')
                    fmt = '%Y-%m-%dT%H:%M'
                    naive = datetime.strptime(field_value, fmt)
                    #utc_dt = utc_tz.localize(naive, is_dst=None)
                    local_dt = ar_timezone.localize(naive, is_dst=None)
                    utc_dt = local_dt.astimezone (utc_tz)
                    if utc_dt:
                        values[field_name]=str(utc_dt)
                    else:
                        values[field_name] = field_value
                else:
                    values[field_name] = field_value
            elif field_name not in _TECHNICAL:  # allow to add some free fields or blacklisted field like ID
                post_description.append("%s: %s" % (field_name, field_value))

        if "name" not in kwargs and values.get("customer_first_name"):  # if kwarg.name is empty, it's an error, we cannot copy the contact_name
            values["name"] = values.get("customer_first_name")
        # fields validation : Check that required field from model crm_lead exists
        error = set(field for field in _REQUIRED if not values.get(field))

        if error:
            values = dict(values, error=error, kwargs=kwargs.items())
            return request.website.render(kwargs.get("view_from", "mawgif_support.mawgif_support"), values)

        # description is required, so it is always already initialized
        if post_description:
            values['description'] += dict_to_str(_("Custom Fields: "), post_description)

        if kwargs.get("show_info"):
            post_description = []
            environ = request.httprequest.headers.environ
            post_description.append("%s: %s" % ("IP", environ.get("REMOTE_ADDR")))
            post_description.append("%s: %s" % ("USER_AGENT", environ.get("HTTP_USER_AGENT")))
            post_description.append("%s: %s" % ("ACCEPT_LANGUAGE", environ.get("HTTP_ACCEPT_LANGUAGE")))
            post_description.append("%s: %s" % ("REFERER", environ.get("HTTP_REFERER")))
            values['description'] += dict_to_str(_("Environ Fields: "), post_description)
            
        claim_id = self.create_support_ticket(request, dict(values), kwargs)
        values.update(claim_id=claim_id)

        return self.get_support_response(values, kwargs)