def checkNewReplies(self):
replied_tickets = Datebase().getRepliesTicketsIdList()
if (len(activeRepTickets) != 0):
try:
closedTickets = {
k: activeRepTickets[k]
for k in activeRepTickets.keys() ^ set(replied_tickets)
}
for rTicket in closedTickets:
self.CheckHandlerLog.info("[Ответ][%s] закрыт." % rTicket)
self.openbot.sendMessageGroup("[Ответ][%s] закрыт." %
rTicket)
except KeyError:
pass
diff_ticket = {
k: activeRepTickets[k]
for k in activeRepTickets.keys() & set(replied_tickets)
}
activeRepTickets.clear()
for i in diff_ticket:
activeRepTickets[i] = diff_ticket[i]
save_obj(activeRepTickets, 'activeRepTickets')
for rTicket in replied_tickets:
if rTicket not in activeRepTickets:
time.sleep(0.5)
for row in Datebase().getLastRepliesByTicketId(rTicket):
ticket = Ticket(row[0], row[1], row[2], row[3], row[4],
row[5], row[6], row[7], row[8], row[9],
row[10])
ticket.message = self.cleanUpMessage(ticket.message)
activeRepTickets[ticket.ticket_id] = ticket
save_obj(activeRepTickets, 'activeRepTickets')
self.CheckHandlerLog.info(
"[Reply][%s] Новый ответ.\n %s \n %s \n %s" %
(ticket.ticket_id, ticket.email, ticket.subject,
ticket.message))
self.openbot.sendMessageGroup(
"[Reply][%s] Новый ответ.\n %s \n %s \n %s" %
(ticket.ticket_id, ticket.email, ticket.subject,
ticket.message), 'HTML', False)
def undefinedTicket(self, ticket):
if (ticket.ticket_id not in activeTickets):
activeTickets[ticket.ticket_id] = ticket
ticket.message = self.cleanUpMessage(ticket.message)
#append attachments to message
for k, v in ticket.attachment.items():
ticket.message += "\n<a href=\"%s\">%s</a>" % (v, k)
self.CheckHandlerLog.info(
"[Ticket][%s] Новая Заявка.\n %s \n %s \n %s" %
(ticket.ticket_id, ticket.email, ticket.subject,
ticket.message))
self.openbot.sendMessageGroup(
"[Ticket][%s] Новая Заявка.\n %s \n %s \n %s" %
(ticket.ticket_id, ticket.email, ticket.subject,
ticket.message), 'HTML', False)
save_obj(activeTickets, 'activeTickets')
def getDomainTasksList(self):
browser = self.getAuth()
if (browser is None):
return
#Fix block error in dms
if ('ctl00_contentHolder_TaskList_ucStop_lblActionType'
in browser.response.text):
self.checkBlockError(browser)
else:
for blockHosting in listBlockHosting:
self.dLog.info(
"[Domain.by] Исправлена ошибка блокировки в дмс: %s " %
blockHosting.encode("utf-8").decode("idna"))
self.openbot.sendMessageMe(
"[Domain.by] Исправлена ошибка блокировки в дмс: %s" %
blockHosting.encode("utf-8").decode("idna"))
listBlockHosting.clear()
save_obj(listBlockHosting, 'listBlockHosting')
if ('ctl00_contentHolder_TaskList_ucUnblock_lblActionType'
in browser.response.text):
self.checkUnBlockError(browser)
else:
for unBlockHosting in listUnBlockHosting:
self.dLog.info(
"[Domain.by] Исправлена ошибка разблокировки в дмс: %s " %
unBlockHosting.encode("utf-8").decode("idna"))
self.openbot.sendMessageMe(
"[Domain.by] Исправлена ошибка разблокировки в дмс: %s" %
unBlockHosting.encode("utf-8").decode("idna"))
listUnBlockHosting.clear()
save_obj(listUnBlockHosting, 'listUnBlockHosting')
def checkNewMessage(self):
tickets = self.getListTickets()
emailSpamList = Datebase().getSpamEmail().split('\r\n')
try:
closedTickets = {
k: activeTickets[k]
for k in activeTickets.keys() ^ set(ticket.ticket_id
for ticket in tickets)
}
for cTicket in closedTickets:
self.CheckHandlerLog.info("[%s] закрыт." % cTicket)
self.openbot.sendMessageGroup("[%s] закрыт." % cTicket)
except KeyError:
pass
tempactiveTickets = {
k: activeTickets[k]
for k in activeTickets.keys() & set(ticket.ticket_id
for ticket in tickets)
}
activeTickets.clear()
for i in tempactiveTickets:
activeTickets[i] = tempactiveTickets[i]
save_obj(activeTickets, 'activeTickets')
if not tickets:
return
for ticket in tickets:
time.sleep(0.5)
if (ticket.ticket_id in activeTickets):
continue
if re.match("\[s.\.open.by\] New account: \w{1,16}",
ticket.subject):
self.CheckHandlerLog.info("[Создание][%s] Закрыт" %
ticket.ticket_id)
self.openbot.sendMessageMe("[Создание][%s] Закрыт" %
ticket.ticket_id)
Datebase().setTicketClose(ticket.ticket_id)
continue
if re.match("\[s.\.open.by\] Account Suspended: \w{1,16}",
ticket.subject):
self.CheckHandlerLog.info("[Блокировка][%s] Закрыт" %
ticket.ticket_id)
self.openbot.sendMessageMe("[Блокировка][%s] Закрыт" %
ticket.ticket_id)
Datebase().setTicketClose(ticket.ticket_id)
continue
if re.match("\[s.\.open.by\] Account Unsuspended: \w{1,16}",
ticket.subject):
self.CheckHandlerLog.info("[Pазблокировка][%s] Закрыт" %
ticket.ticket_id)
self.openbot.sendMessageMe("[Pазблокировка][%s] Закрыт" %
ticket.ticket_id)
Datebase().setTicketClose(ticket.ticket_id)
continue
if re.match("\[s.\.open.by\] Upgrade/Downgrade:", ticket.subject):
self.CheckHandlerLog.info("[Package][%s] Закрыт" %
ticket.ticket_id)
self.openbot.sendMessageMe("[Package][%s] Закрыт" %
ticket.ticket_id)
Datebase().setTicketClose(ticket.ticket_id)
continue
if re.match("Undelivered Mail Returned to Sender", ticket.subject):
continue
if re.match("\[s.\.open.by\] Disk Usage Warning: The user",
ticket.subject):
try:
account = re.search(
'Disk quota notification for \“(.+?)\”\.',
ticket.message).group(1)
quota = re.search(
'The account currently uses (.+?) of its',
ticket.message).group(1)
self.CheckHandlerLog.info(
"[Квота][%s] [%s] %s" %
(ticket.ticket_id, account, quota))
self.openbot.sendMessageMe(
"[Квота][%s] [%s] %s" %
(ticket.ticket_id, account, quota))
Datebase().setTicketClose(ticket.ticket_id)
except Exception as inst:
self.CheckHandlerLog.critical("[DiskUsageWarning] %s" %
(inst))
self.CheckHandlerLog.critical(sys.exc_info()[0])
continue
if re.match(
u"\<\!\-\- head not allowed \-\->Домен\: \w{1,25}(-)?(\.)?(\w{1,25})?(\.)?(\w{1,25})?(-)?(\.)?\w{1,5}(-)?(\.)?(\w{1,5})?\; Сервер\: http(s)?\:\/\/s\d\.open\.by\:2087\/json\-api\/\; Действие: Успешно заблокирован",
ticket.message):
self.CheckHandlerLog.info("[API block][%s] Закрыт" %
ticket.ticket_id)
self.openbot.sendMessageMe("[API block][%s] Закрыт" %
ticket.ticket_id)
Datebase().setTicketClose(ticket.ticket_id)
continue
if re.match(
u"\<\!\-\- head not allowed \-\->Домен\: \w{1,25}(-)?(\.)?(\w{1,25})?(\.)?(\w{1,25})?(-)?(\.)?\w{1,5}(-)?(\.)?(\w{1,5})?\; Сервер\: http(s)?\:\/\/s\d\.open\.by\:2087\/json\-api\/\; Действие: Успешно разблокирован",
ticket.message):
self.CheckHandlerLog.info("[API unblock][%s] Закрыт" %
ticket.ticket_id)
self.openbot.sendMessageMe("[API unblock][%s] Закрыт" %
ticket.ticket_id)
Datebase().setTicketClose(ticket.ticket_id)
continue
if re.match(u"\[s.\.open.by\] Account Terminated:",
ticket.subject):
self.CheckHandlerLog.info("[Удаление][%s] Закрыт" %
ticket.ticket_id)
self.openbot.sendMessageMe("[Удаление][%s] Закрыт" %
ticket.ticket_id)
Datebase().setTicketClose(ticket.ticket_id)
continue
if re.match(u"Сведения ИРЦ РУП Белтелеком за", ticket.subject):
self.CheckHandlerLog.info("[Белтелеком][%s] Задержан" %
ticket.ticket_id)
self.openbot.sendMessageMe("[Белтелеком][%s] Задержан" %
ticket.ticket_id)
Datebase().setTickethold(ticket.ticket_id)
continue
if (len(ticket.attachment) > 0):
listKeys = list(ticket.attachment.keys())
if any(".jar" in s for s in listKeys):
self.CheckHandlerLog.info("[SPAM][%s] Заблокирован" %
ticket.ticket_id)
self.openbot.sendMessageMe("[SPAM][%s] Заблокирован" %
ticket.ticket_id)
Datebase().setSpamEmail(ticket.email)
Datebase().setTicketSpam(ticket.ticket_id)
continue
if (ticket.client_id == 101373):
if (self.managerParse(ticket)):
continue
if (ticket.client_id == 94434):
if (self.parseDomainbyTask(ticket)):
continue
if ticket.email in emailSpamList:
self.CheckHandlerLog.info("[Spam][%s] Перемещен" %
ticket.ticket_id)
self.openbot.sendMessageMe("[Spam][%s] Перемещен" %
ticket.ticket_id)
Datebase().setTicketSpam(ticket.ticket_id)
continue
else:
self.undefinedTicket(ticket)
def checkBlockError(self, browser):
exclude_list = cfg.getExcludeDomainList()
soup = BeautifulSoup(browser.response.text, "html.parser")
haveValue = True
i = 1
temp = []
while (haveValue):
try:
domain = soup.find(
id=
"ctl00_contentHolder_TaskList_ucStop_rptServiceList_ctl0%s_lblDomain"
% i).text.replace('www.', '')
status = soup.find(
id=
"ctl00_contentHolder_TaskList_ucStop_rptServiceList_ctl0%s_lblCpanelError"
% i).text
url_block = "https://domain.by/BackEnd/Support/" + soup.find(
id=
"ctl00_contentHolder_TaskList_ucStop_rptServiceList_ctl0%s_hlAction"
% i).get('href')
if (status != "Ошибка"):
i += 1
continue
if (re.search('[а-яА-Я]', domain)):
domain = domain.encode("idna").decode("utf-8")
if (domain not in listBlockHosting):
self.dLog.info(
"[Domain.by] Обнаружена ошибка блокировки: %s" %
domain.encode("utf-8").decode("idna"))
self.openbot.sendMessageGroup(
"[Domain.by] Обнаружена ошибка блокировки: %s" %
domain.encode("utf-8").decode("idna"))
listBlockHosting.append(domain)
if (len(listBlockHosting) > 0):
save_obj(listBlockHosting, 'listBlockHosting')
if (domain in exclude_list):
self.dLog.info(
"[Domain.by] [Ошибка блокировки] %s в списке исключений."
% domain.encode("utf-8").decode("idna"))
self.openbot.sendMessageGroup(
"[Domain.by] [Ошибка блокировки] %s в списке исключений."
% domain.encode("utf-8").decode("idna"))
i += 1
continue
browser.open(url_block)
hosting = getAccountsList()[domain].server
self.dLog.info(
"[Domain.by] [Ошибка блокировки] Расположен на сервере: %s"
% hosting)
dataToPost = self._get_form_post_data(browser)
dataToPost[
"ctl00$contentHolder$HostingServersList$HostingServers"] = hostingServerDmsList[
hosting]
dataToPost["ctl00$contentHolder$cbCpanelSynchro"] = "on"
dataToPost["ctl00$contentHolder$btnStop"] = "Блокировать"
browser.open(url_block, method='post', data=dataToPost)
self.dLog.info(
'Для доменного имени %s необходимо произвести смену хостинг сервера на %s'
% (domain.encode("utf-8").decode("idna"), hosting))
self.openbot.sendMessageMe(
"[Domain.by] [Ошибка блокировки] Для доменного имени %s необходимо произвести смену хостинг сервера на %s."
% domain.encode("utf-8").decode("idna"), hosting)
i += 1
except KeyError as inst:
i += 1
self.dLog.critical(
"[checkBlockError] %s не найден на хостинге." % domain)
self.openbot.sendMessageGroup(
"[checkBlockError] %s не найден на хостинге." % domain)
pass
except RuntimeError as inst:
self.dLog.critical("[checkBlockError] %s" % inst)
self.openbot.sendMessageGroup(
"[Domain.by][checkBlockError][RuntimeError]: %s" % (inst))
except Exception as inst:
haveValue = False