A service oriented intelligent engine to provide a chat interface to costumer management.
- Install docker and docker-compose
- Create environment file .env
SPREAD_URL={if this is to connect to a spreadsheet, insert url here}
GPT_URL=https://transformer.huggingface.co/autocomplete/gpt
ARBITRUR_PHONE={phone number format: 8111231234}
ARBITRUR_MONGO_URL={from cluster url https://www.mongodb.com/, make sure to setup networking access and username}
CHAT_TOKEN={from chat-api.com}
CLI_ON=0 // 1 for CLI Mode
LUIS_AI_ID={from luis.ai, setup intelligence with two modes: report/sale}
LUIS_AI_KEY={from luis.ai}
root directory should also include credentials.json
file (https://cran.r-project.org/web/packages/gargle/vignettes/get-api-credentials.html follow "OAuth client ID and secret" guide in that site for that)
- run docker-compose build
- Run ngrok locally (https://ngrok.com/) using
ngrok http 5000
- Setup ngrok manually using a function of type, using a function like:
def set_webhook():
meta_chat = {
"set": True,
"webhookUrl": '(local ngrok url)'
}
return requests.post('https://api.chat-api.com/instance99459/webhook?token=(chat_api_token)', data=meta_chat).json()
- run docker-compose up (-d if daemon)
- run docker-compose run web python3 cli.py
This will run the terminal client. It will ask if the database should be clear after using the client. Keep in mind that if you use the configuration given that points to atlas, this could delete all information stored.
docker-compose run web pytest
{'_id': ObjectId('5e938eee9b41d7afbc3d4cd4'),
'user_id': '5218186861502@c.us',
'messages': [{'sender': 'user',
'message': {'created_at': datetime.datetime(2020, 4, 12, 16, 58, 3, 234000),
'user_id': '5218186861502@c.us',
'text': 'Hola'},
'type': 'user_utterance',
'created_at': datetime.datetime(2020, 4, 12, 16, 58, 3, 234000),
'interaction_name': 'initial_user_message'},
{'sender': 'bot',
'message': {'created_at': datetime.datetime(2020, 4, 12, 16, 58, 3, 234000),
'user_id': '5218186861502@c.us',
'text': 'Hola'},
'type': 'bot_response',
'created_at': datetime.datetime(2020, 4, 12, 16, 58, 8, 275000),
'interaction_name': 'start'},
{'sender': 'bot',
'message': {'created_at': datetime.datetime(2020, 4, 12, 16, 58, 3, 234000),
'user_id': '5218186861502@c.us',
'text': 'Hola'},
'type': 'bot_response',
'created_at': datetime.datetime(2020, 4, 12, 16, 58, 9, 554000),
'interaction_name': 'what_name'},
{'sender': 'bot',
'message': {'created_at': datetime.datetime(2020, 4, 12, 16, 58, 13, 439000),
'user_id': '5218186861502@c.us',
'text': 'Ric'},
'type': 'bot_response',
'created_at': datetime.datetime(2020, 4, 12, 16, 58, 16, 458000),
'interaction_name': 'finish_conversation'},
{'sender': 'bot',
'message': {'created_at': datetime.datetime(2020, 4, 12, 16, 58, 13, 439000),
'user_id': '5218186861502@c.us',
'text': 'Ric'},
'type': 'bot_response',
'created_at': datetime.datetime(2020, 4, 12, 16, 58, 25, 484000),
'interaction_name': 'alert_conversation'}],
'canonical_conversation': [{'sender_type': 'user',
'sender_id': '5218186861502@c.us',
'reciever_id': '5218118283133@c.us',
'text': 'Hola',
'created_at': datetime.datetime(2020, 4, 12, 16, 58, 6, 969000)},
{'sender_type': 'bot',
'sender_id': '5218118283133@c.us',
'reciever_id': '5218186861502@c.us',
'text': 'Bienvenid@!',
'created_at': datetime.datetime(2020, 4, 12, 16, 58, 8, 223000)},
{'sender_type': 'bot',
'sender_id': '5218118283133@c.us',
'reciever_id': '5218186861502@c.us',
'text': 'Cuál es tu nombre?',
'created_at': datetime.datetime(2020, 4, 12, 16, 58, 9, 504000)},
{'sender_type': 'user',
'sender_id': '5218186861502@c.us',
'reciever_id': '5218118283133@c.us',
'text': 'Ric',
'created_at': datetime.datetime(2020, 4, 12, 16, 58, 13, 579000)},
{'sender_type': 'bot',
'sender_id': '5218118283133@c.us',
'reciever_id': '5218186861502@c.us',
'text': "Ok, dame un segundo...'",
'created_at': datetime.datetime(2020, 4, 12, 16, 58, 16, 398000)}],
'context': {},
'finished': 'true'}
{'_id': ObjectId('5e938eee9b41d7afbc3d4cd3'),
'id': '5218186861502@c.us',
'source': 'inbound',
'type': 'user',
'name': 'Ric',
'uuid': 'inbound_61502',
'phone': '5218186861502',
'country': '🇲🇽MX',
'created_at': datetime.datetime(2020, 4, 12, 16, 58, 6, 102000),
'owners': [],
'threads': [{'label': None,
'first_canonical_message_id': None,
'last_canonical_message_id': 4,
'solved': False,
'created_at': datetime.datetime(2020, 4, 12, 16, 58, 25, 629000),
'updated_at': datetime.datetime(2020, 4, 12, 16, 58, 25, 629000)}]}
[{'_id': ObjectId('5e93e56ccf39f61f8b2bf0e9'),
'agent_id': '5218117649489@c.us',
'user_id': '5218186861502@c.us',
'thread_id': 0,
'created_at': datetime.datetime(2020, 4, 12, 23, 7, 8, 639000),
'last_notification_at': datetime.datetime(2020, 4, 13, 4, 18, 54, 449000),
'type': 'interval',
'settings': {'minutes': 30}}]