def get_call(self, incident_id) -> str:
"""Returns the call link for the given incident"""
incident: Incident = DynamoUtils.get_incident(self.team_id,
incident_id)
if incident is not None and incident.has_call():
return incident.call.get_link()
return ""
def log_comment(self, incident_id: str, text: str) -> dict:
"""
Adds a comment to the ticket associated to the incident_id received in the arguments
"""
try:
incident: Incident = DynamoUtils.get_incident(
self.team_id, incident_id)
if incident is None:
return {
"status":
"failure",
"failure_description":
"Not ongoing incident in this channel, "
"please run this command in an incident channel",
}
if incident.has_ticket():
issue_id = incident.ticket.get_link().split("browse/")[1]
response = self.ticket_service.add_comment(issue_id, text)
if (response.get("success") is not None
and response.get("success") is True):
return {"status": "ok"}
else:
return {
"status": "failure",
"failure_description":
response.get("descriptive_error"),
}
else:
return {
"status": "failure",
"failure_description":
"No ticket associated to this incident",
}
except Exception as e:
logger.error(
f"could not log comment for team {self.team_id} - {e}")
return {
"status": "failure",
"failure_description": "Could not log comment"
}