django-knowledge makes it easy to add an integrated support desk, help desk or knowledge base to your Django project with only a few lines of boilerplate code. While we give you a generic design for free, you should just as easily be able to customize the look and feel of the app if you like.
django-knowledge was developed internally for Zapier (see it live here on our support page). Or, check out a plain, live demo. It has been forked by Cantemo ( http://cantemo.com ) mainly to bring it up to date with Django 1.7 and then Django 1.8
This is a fork which also adds RST support, and will use django-ckeditor-updated.
These are implemented:
- Added django-ckeditor-updated
- Add support for Django 1.8 (from version v0.4.0).
- Removed South.
- Make Travis CI pass the tests.
Don't forget to run ./manage.py collectstatic
- Turn common questions or support requests into a knowledge base.
- Control who sees what with simple per object view permissions: public (everyone), draft (poster & staff)
- Assign questions and answers to categories for easy sorting.
- Staff get moderation controls or they can use the familiar Django admin to handle support requests.
- Allow anonymous questions, or require a standard Django user account (the default).
- Included base templates and design with prebundled HTML and CSS.
- Optionally alert users of new responses via email (or your own alert system).
- BSD license.
- View a live demo. This is the included stock design, from the Zapier version.
