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DreamHack Support - queue and notification system (via sms, irc, skype, twitter or facebook)

I run on: Raspberry Pi Model-A with Python-2.7.3

Description:

The idea is to speed up the support process for the DH users, instead of waiting 1-2 hours at the support booth for help, you'll get a queue ticket and a notification when it's your time to visit us.

There's optional ways to report your issues, either directly at place or:

Graphical representation

A user can send in their issue via:

  • Facebook
  • Twitter
  • Skype
  • IRC
  • SMS

DHPraktikanen will automaticly send the user a notification on the same source (facebook in the example above) when it's time to go to the support booth. Once at the support booth, there might be a 0-10 min waiting delay due to technicaleties but it's better then waiting 2hours for support.

Documentation:

This is just partial pieces of the documentation, check the documentation folder for more info! Overview

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