def add_or_update_ticket(request, project_id, ticket_id=None):
project = get_object_or_404(Project, pk=project_id)
has_permissions_or_403(request.user, "change", project)
adding = ticket_id is None
if adding:
ticket = Ticket(author=request.user, project=project)
else:
ticket = get_object_or_404(Ticket, pk=ticket_id)
if request.method == 'POST':
form = TicketForm(request.POST, instance=ticket, parent_project=project)
if form.is_valid():
ticket = form.save()
if adding:
ok_msg = _('Ticket creation successful')
ticket.send_mails('create')
else:
ok_msg = _('Ticket update successfull')
ticket.send_mails('update')
messages.success(request, ok_msg)
return HttpResponseRedirect(reverse('ticket_detail_url',
kwargs={'project_id' : project.pk,
'object_id' : ticket.pk}))
else: # adding/updating failed
if adding:
fail_msg = _('Ticket creation failed. Correct errors and try again')
else:
fail_msg = _('Ticket update failed. Correct errors and try again')
messages.error(request, fail_msg)
else: # GET
form = TicketForm(instance = ticket, parent_project=project)
return render(request, 'core/add_ticket.html', {'tform' : form, 'project' : project})
def ticket_form(request):
try:
email = Setup.objects.all()[0].email
except:
email = '*****@*****.**'
print email
if request.method == "POST":
form = TicketForm(data=request.POST)
if form.is_valid():
ticket = form.save(commit=False)
ticket.status = 1
ticket.save()
message = u'Имя: %s\nТелефон:%s\nE-mail: %s\n' % (ticket.name, ticket.phone, ticket.email)
print settings.EMAIL_HOST_USER
send_mail(
u'lumen-ltd.com - Заявка с сайта',
message,
settings.EMAIL_HOST_USER,
[email, ]
)
return {
'success': True
}
else:
return {
'success': False
}
return {
'success': False
}
def confirm_arrival(request):
form = TicketForm(request.GET)
if form.is_valid():
ticket = form.cleaned_data['ticket']
ticket.confirm_arrival()
ticket.save()
return JsonResponse({'success': True})
else:
return JsonResponse(form.errors)
def view_ticket(request, ticket_id=None):
# Common data
common_data = common_ticket_data()
if ticket_id:
# Check if existis or raise 404
ticket_rights = rights.get_rights_for_ticket(user=request.user,
queue=None,
ticket_id=ticket_id)
if ticket_rights.can_view:
actual_ticket = get_object_or_404(Ticket, pk=ticket_id)
actual_files = Attachment.objects.filter(ticket_rel=ticket_id)
actual_comments = Comments.objects.filter(
ticket_rel=ticket_id).order_by('-id')
actual_logs = Logs.objects.filter(
log_ticket=ticket_id).order_by('-id')
actual_microtasks = Microtasks.objects.filter(
ticket_rel=ticket_id).order_by('-id')
if ticket_rights.can_edit or request.user.is_superuser:
can_edit = True
else:
can_edit = False
else:
raise Http404(
"You dont have enough permissions to see this ticket")
else:
# If not, assign a new ticket instance to be use as instance of form
raise Http404("No ticket selected")
# POST mode
form_ticket = TicketForm(instance=actual_ticket,
request=request,
prefix="ticket")
form_attach = AttachmentForm(instance=actual_ticket, prefix="attach")
return render(request, 'core/tickets/view.html', locals())
def index(request):
form = TicketForm()
certificate_list = Certificate.objects.all()
return render(request, 'index.html', {
'form': form,
'certificate_list': certificate_list,
})
def manage_ticket(request, ticket_id=None):
# site_vars = utils.site_vars()
# Common data
common_data = common_ticket_data()
if ticket_id:
# Check if existis or raise 404
ticket_rights = rights.get_rights_for_ticket(user=request.user,
queue=None,
ticket_id=ticket_id)
if ticket_rights.can_edit or request.user.is_superuser:
actual_ticket = get_object_or_404(Ticket, pk=ticket_id)
actual_files = Attachment.objects.filter(ticket_rel=ticket_id)
actual_comments = Comments.objects.filter(
ticket_rel=ticket_id).order_by('-id')
actual_logs = Logs.objects.filter(
log_ticket=ticket_id).order_by('-id')
actual_microtasks = Microtasks.objects.filter(
ticket_rel=ticket_id).order_by('-id')
else:
raise Http404(
"You dont have enough permissions to edit this ticket")
else:
# If not, assign a new ticket instance to be use as instance of form
actual_ticket = Ticket()
# POST mode
if request.method == 'POST':
form_ticket = TicketForm(request.POST,
instance=actual_ticket,
request=request,
prefix="ticket")
form_attach = AttachmentForm(request.POST,
request.FILES,
prefix="attach")
if form_ticket.is_valid() and form_attach.is_valid():
# The ticket part
new_ticket_form = form_ticket.save(commit=False)
new_ticket_form.create_user = request.user
saved_ticket = new_ticket_form.save()
# Seconf, save the attach part
# instance = Attachment(
# ticket_rel=new_ticket_form,file_name=request.FILES['attach-file_name'])
# instance.save()
if form_attach.has_changed():
new_form_attach = form_attach.save(commit=False)
new_form_attach.ticket_rel = new_ticket_form
new_form_attach.save()
if 'update-signal' in request.POST:
return redirect('tickets-edit ticket_id')
elif 'save-signal' in request.POST:
return redirect('tickets-list')
else:
if 'save-signal' in request.POST:
return redirect('tickets-list')
else:
# Non-POST mode, show only
form_ticket = TicketForm(instance=actual_ticket,
request=request,
prefix="ticket")
form_attach = AttachmentForm(instance=actual_ticket, prefix="attach")
return render(request, 'core/tickets/create_edit_ticket.html', locals())
def ticket_form(request):
try:
email = Setup.objects.all()[0].email
except:
email = '*****@*****.**'
print email
if request.method == "POST":
form = TicketForm(data=request.POST)
if form.is_valid():
ticket = form.save(commit=False)
ticket.status = 1
ticket.save()
message = u'Имя: %s\nТелефон:%s\nE-mail: %s\n' % (
ticket.name, ticket.phone, ticket.email)
print settings.EMAIL_HOST_USER
send_mail(u'lumen-ltd.com - Заявка с сайта', message,
settings.EMAIL_HOST_USER, [
email,
])
return {'success': True}
else:
return {'success': False}
return {'success': False}
def update_ticket(request,object_id,project_id):
ticket = get_object_or_404(Ticket, pk=object_id)
project = ticket.project
has_permissions_or_403(request.user, "change", project)
if request.method == "POST":
tform = TicketForm(request.POST, instance=ticket)
if tform.is_valid():
ticket = tform.save(commit=False)
ticket.save()
tform.save_m2m()
messages.success(request,_('Ticket update successful.'))
return HttpResponseRedirect(reverse('ticket_detail_url', kwargs={'project_id' : ticket.project.pk, 'object_id' : ticket.pk}))
else:
tform.fields['version'].queryset = project.version_set
print tform.errors
messages.error(request,_('Ticket update failed. Corrert errors below and try again.'))
else:
tform = TicketForm(instance=ticket)
tform.fields['version'].queryset = project.version_set
return render(request, 'core/add_ticket.html',{'tform' : tform, 'project' : ticket.project, 'ticket_id' : ticket.pk})
