def update_incident(appDict, incident_id, status, priority, resolution):
"""
update an incident. Used to raise the severity or to close the Incident
:param appDict:
:param incident_id:
:param status:
:param priority:
:param resolution:
:return: the json string from the PD API
"""
payload = build_update_payload(appDict, status, priority, resolution)
# build url
url = UPDATE_FRAGMENT.format(incident_id)
session = APISession(appDict['api_token'],
name=appDict['resilient_client'],
default_from=appDict['from_email'])
resp = session.put(url, payload)
return resp.json()
def assign_impact_metrics(self, user_token, impact_id, log_file):
# basicConfig(filename=log_file, level=DEBUG, format='%(asctime)s %(levelname)-8s %(message)s',
# datefmt='%Y-%m-%d %H:%M:%S')
lf = open(log_file, 'a+')
try:
session = APISession(user_token)
data = {
"business_services": [{
"id": self.id,
"type": "business_service_reference"
}]
}
lf.write(
"\n[%s] [%s]: ===============Associating Impact Metrics=================="
% (datetime.now(), 'Info'))
lf.write("\n[%s] [%s]: Payload before POST: %s" %
(datetime.now(), 'Info', data))
assign_impect_metric = session.put(
"business_services/impact_metrics_associations/" + impact_id,
json=data)
lf.write("\n[%s] [%s]: Metrics value: %s" %
(datetime.now(), 'Info', assign_impect_metric.json()))
self.payload = assign_impect_metric.json()
lf.write(
"\n[%s] [%s]: =================== IMPACT METRIC ASSOCIATED ===================="
% (datetime.now(), 'Info'))
except PDClientError as e:
lf.write("\n[%s] [%s]: %s" % (datetime.now(), 'Error', e.response))
lf.write("\n[%s] [%s]: %s" %
(datetime.now(), 'Error', e.response.url))
lf.write("\n[%s] [%s]: %s" %
(datetime.now(), 'Error', e.response.text))
lf.write("\n[%s] [%s]: %s" %
(datetime.now(), 'Error', print_exc()))
lf.close()
def assign_supporting_services_old(self, user_token, supporting_services,
log_file):
# basicConfig(filename=log_file, level=DEBUG, format='%(asctime)s %(levelname)-8s %(message)s',
# # datefmt='%Y-%m-%d %H:%M:%S')
lf = open(log_file, 'a+')
try:
session = APISession(user_token)
data = {
"business_service": {
"supporting_services": supporting_services
}
}
lf.write(
"\n[%s] [%s]: ===============Associating Supporting Services=================="
% (datetime.now(), 'Info'))
lf.write("\n[%s] [%s]: TESTING TECH SVC: %s" %
(datetime.now(), 'Info', data))
assign_tech_services = session.put("/business_services/" + self.id,
json=data)
# print(assign_tech_services.json())
self.payload = assign_tech_services.json()
lf.write("\n[%s] [%s]: Payload: %s" %
(datetime.now(), 'Info', self.payload))
# self.supporting_services = self.payload["supporting_services"]
lf.write(
"\n[%s] [%s]: =================== SUPPORTING SERVICES ASSOCIATED ===================="
% (datetime.now(), 'Info'))
except PDClientError as e:
lf.write("\n[%s] [%s]: %s" % (datetime.now(), 'Error', e.response))
lf.write("\n[%s] [%s]: %s" %
(datetime.now(), 'Error', e.response.url))
lf.write("\n[%s] [%s]: %s" %
(datetime.now(), 'Error', e.response.text))
lf.write("\n[%s] [%s]: %s" %
(datetime.now(), 'Error', print_exc()))