def status_add(request, response_format='html'):
"TicketStatus add"
if not request.user.get_profile().is_admin('treeio.services'):
return user_denied(request,
message="You don't have administrator access to the Service Support module")
if request.POST:
if not 'cancel' in request.POST:
status = TicketStatus()
form = TicketStatusForm(
request.user.get_profile(), request.POST, instance=status)
if form.is_valid():
status = form.save()
status.set_user_from_request(request)
return HttpResponseRedirect(reverse('services_status_view', args=[status.id]))
else:
return HttpResponseRedirect(reverse('services_settings_view'))
else:
form = TicketStatusForm(request.user.get_profile())
context = _get_default_context(request)
context.update({'form': form})
return render_to_response('services/status_add', context,
context_instance=RequestContext(request), response_format=response_format)
def status_edit(request, status_id, response_format='html'):
"TicketStatus edit"
status = get_object_or_404(TicketStatus, pk=status_id)
if not request.user.get_profile().has_permission(status, mode='w') \
and not request.user.get_profile().is_admin('treeio_services'):
return user_denied(request, "You don't have access to this Ticket Status", response_format)
if request.POST:
if not 'cancel' in request.POST:
form = TicketStatusForm(
request.user.get_profile(), request.POST, instance=status)
if form.is_valid():
status = form.save()
return HttpResponseRedirect(reverse('services_status_view', args=[status.id]))
else:
return HttpResponseRedirect(reverse('services_status_view', args=[status.id]))
else:
form = TicketStatusForm(request.user.get_profile(), instance=status)
context = _get_default_context(request)
context.update({'form': form,
'status': status})
return render_to_response('services/status_edit', context,
context_instance=RequestContext(request), response_format=response_format)
def status_add(request, response_format='html'):
"TicketStatus add"
if not request.user.get_profile().is_admin('treeio.services'):
return user_denied(
request,
message=
"You don't have administrator access to the Service Support module"
)
if request.POST:
if not 'cancel' in request.POST:
status = TicketStatus()
form = TicketStatusForm(request.user.get_profile(),
request.POST,
instance=status)
if form.is_valid():
status = form.save()
status.set_user_from_request(request)
return HttpResponseRedirect(
reverse('services_status_view', args=[status.id]))
else:
return HttpResponseRedirect(reverse('services_settings_view'))
else:
form = TicketStatusForm(request.user.get_profile())
context = _get_default_context(request)
context.update({'form': form})
return render_to_response('services/status_add',
context,
context_instance=RequestContext(request),
response_format=response_format)
def status_edit(request, status_id, response_format='html'):
"TicketStatus edit"
status = get_object_or_404(TicketStatus, pk=status_id)
if not request.user.get_profile().has_permission(status, mode='w') \
and not request.user.get_profile().is_admin('treeio_services'):
return user_denied(request,
"You don't have access to this Ticket Status",
response_format)
if request.POST:
if not 'cancel' in request.POST:
form = TicketStatusForm(request.user.get_profile(),
request.POST,
instance=status)
if form.is_valid():
status = form.save()
return HttpResponseRedirect(
reverse('services_status_view', args=[status.id]))
else:
return HttpResponseRedirect(
reverse('services_status_view', args=[status.id]))
else:
form = TicketStatusForm(request.user.get_profile(), instance=status)
context = _get_default_context(request)
context.update({'form': form, 'status': status})
return render_to_response('services/status_edit',
context,
context_instance=RequestContext(request),
response_format=response_format)
