class NotesTest(unittest.TestCase): def setUp(self): self.sdplus_api = API(sdplus_api_key, sdplus_base_url) fields = { 'reqtemplate': 'Default Request', # or 'General IT Request' which has supplier ref, but also Due by Date, 'requesttype': 'Service Request', 'status': 'Hold - Awaiting Third Party', 'requester': 'Simon Crouch', 'mode': '@Southmead Retained Estate', # site 'best contact number': '-', 'Exact Location': 'white room', 'group': 'Back Office Third Party/CSC', 'assignee': 'Simon Crouch', 'subject': 'This is a test call only - please ignore', 'description': 'This is a test call only (description) - please ignore', 'service': '.Lorenzo/Galaxy - IT Templates', # Service Category 'category': 'Clinical Applications Incident', # Self Service Incident 'subcategory': 'Lorenzo', 'impact': '3 Impacts Department', 'urgency': '3 Business Operations Slightly Affected - Requires response within 8 hours of created time' } result = self.sdplus_api.request_add(fields) self.request_id = result['workorderid'] print('(Created call ' + self.request_id + ')') def tearDown(self): result = self.sdplus_api.request_delete(self.request_id) print(result['response_status']) def test_note_add(self): result = self.sdplus_api.note_add(self.request_id, text='Test note add') self.assertEqual(result['response_status'], 'Success') def test_note_view_all(self): result = self.sdplus_api.note_view_all(self.request_id) self.assertEqual(result['response_status'], 'Success')
class RequestTest(unittest.TestCase): def setUp(self): self.attachment_path = r'c:\file.txt' self.technician_id = '12345' self.sdplus_api = API(sdplus_api_key, sdplus_base_url) fields = { 'reqtemplate': 'Default Request', # or 'General IT Request' which has supplier ref, but also Due by Date, 'requesttype': 'Service Request', 'status': 'Hold - Awaiting Third Party', 'requester': 'Simon Crouch', 'mode': '@Southmead Retained Estate', # site 'best contact number': '-', 'Exact Location': 'white room', 'group': 'Back Office Third Party/CSC', 'assignee': 'Simon Crouch', 'subject': 'This is a test call only - please ignore', 'description': 'This is a test call only (description) - please ignore', 'service': '.Lorenzo/Galaxy - IT Templates', # Service Category 'category': 'Clinical Applications Incident', # Self Service Incident 'subcategory': 'Lorenzo', 'impact': '3 Impacts Department', 'urgency': '3 Business Operations Slightly Affected - Requires response within 8 hours of created time' } result = self.sdplus_api.request_add(fields) self.request_id = result['workorderid'] print('(Created call ' + self.request_id + ')') def tearDown(self): result = self.sdplus_api.request_delete(self.request_id) print(result['response_status']) def test_request_close(self): self.sdplus_api.request_pickup(self.request_id) result = self.sdplus_api.request_close(self.request_id, True) self.assertEqual(result['response_status'], 'Success') def test_request_edit(self): result = self.sdplus_api.request_edit( self.request_id, {'subject': 'Test subject - now edited successfully'}) self.assertEqual(result['response_status'], 'Success') def test_request_view(self): result = self.sdplus_api.request_view(self.request_id) self.assertEqual(result['response_status'], 'Success') def test_request_get_conversations(self): result = self.sdplus_api.request_get_conversations(self.request_id) self.assertEqual(result['response_status'], 'Success') def test_request_add_attachment(self): result = self.sdplus_api.request_add_attachment( self.request_id, self.attachment_path) self.assertEqual(result['response_status'], 'Success') def test_request_add_resolution(self): result = self.sdplus_api.request_adding_resolution( self.request_id, 'Resolution test text add') self.assertEqual(result['response_status'], 'Success') def test_request_pickup(self): print(self.test_request_pickup.__name__) result = self.sdplus_api.request_pickup(self.request_id) self.assertEqual(result['response_status'], 'Success') def test_request_assign(self): result = self.sdplus_api.request_assign(self.request_id, self.technician_id) self.assertEqual(result['response_status'], 'Success') def test_request_reply(self): fields = { 'to': '*****@*****.**', 'cc': '*****@*****.**', 'subject': 'subject test reply', 'description': 'Test description reply' } result = self.sdplus_api.request_reply(self.request_id, fields) self.assertEqual(result['response_status'], 'Success') def test_request_get_notifications(self): result = self.sdplus_api.request_get_notifications(self.request_id) self.assertEqual(result['response_status'], 'Success') def test_request_get_all_conversations(self): result = self.sdplus_api.request_get_all_conversations(self.request_id) self.assertEqual(result['response_status'], 'Success') def test_request_editing_resolution(self): self.sdplus_api.request_adding_resolution(self.request_id, 'Resolution text on create') result = self.sdplus_api.request_editing_resolution( self.request_id, 'Resolution test text edit') self.assertEqual(result['response_status'], 'Success') def test_request_get_resolution(self): self.sdplus_api.request_adding_resolution(self.request_id, 'Resolution text on create') result = self.sdplus_api.request_get_resolution(self.request_id) self.assertEqual(result['response_status'], 'Success')