def email_detail(email):
start_time = time()
result = create_default_result()
if request.query.o == '' or not user_auth.check_id(request.query.o):
result.update({'message': ''})
return template('auth', result)
result.update({'username': user_auth.get_email_from_id(request.query.o)})
result.update({'email': email})
result.update({'username_id': request.query.o})
result.update(
user_closed_tickets(
user_auth.get_rt_object_from_email(
user_auth.get_email_from_id(request.query.o)), email))
# Is there any URGENT ticket?
result.update({'urgent': get_urgent_tickets(rt_object)})
result.update({'summary': get_summary_info()})
result.update({'time_spent': '%0.2f seconds' % (time() - start_time)})
return template('ticket_list', result)
def test_user_closed_tickets_unknown_email():
rt_object = RTApiMock()
rt_object.set_return([
u'id: ticket/887677',
u'owner: [email protected]',
u'subject: create rt dashboard',
u'status: open',
u'priority: 26',
u'cf.{servico}: csc-gsiic',
u'cf.{is - informatica e sistemas}: dir-inbox',
])
test_config = DITICConfig()
test_config.email_to_user = {
'*****@*****.**': 'Vapi',
'*****@*****.**': 'Alex',
}
with pytest.raises(ValueError) as value_error:
user_closed_tickets(rt_object, '*****@*****.**')
assert 'Unknown email/user:' in str(value_error)
def test_user_closed_tickets_unknown_email():
rt_object = RTApiMock()
rt_object.set_return([
u'id: ticket/887677',
u'owner: [email protected]',
u'subject: create rt dashboard',
u'status: open',
u'priority: 26',
u'cf.{servico}: csc-gsiic',
u'cf.{is - informatica e sistemas}: dir-inbox',
])
test_config = DITICConfig()
test_config.email_to_user = {
'*****@*****.**': 'Vapi',
'*****@*****.**': 'Alex',
}
with pytest.raises(ValueError) as value_error:
user_closed_tickets(rt_object, '*****@*****.**')
assert 'Unknown email/user:' in str(value_error)
def test_user_closed_tickets_known_email():
rt_object = RTApiMock()
rt_object.set_return([
u'id: ticket/887677',
u'owner: [email protected]',
u'subject: create rt dashboard',
u'status: open',
u'priority: 26',
u'cf.{servico}: csc-gsiic',
u'cf.{is - informatica e sistemas}: dir-inbox',
u'lastupdated: wed jul 15 21:16:50 2015',
])
result = user_closed_tickets(rt_object, '*****@*****.**')
assert result == {
'tickets':
{
'07/15':
[
{
u'status': u'open',
u'priority': u'26',
'kanban_actions':
{
'increase_priority': True,
'decrease_priority': True,
'back': True,
'interrupted': True,
'stalled': True,
'forward': True
},
u'lastupdated': u'wed jul 15 21:16:50 2015',
'auxiliary_date': '07/15',
u'owner': u'*****@*****.**',
u'cf.{is - informatica e sistemas}': u'dir-inbox',
'id': u'887677',
u'cf.{servico}': u'csc-gsiic',
u'subject': u'create rt dashboard'
}
]
},
'email_limit':
{
'new': 7,
'open': 1,
'rejected': 7
},
'number_tickets_per_status':
{
'*****@*****.**': 1
}
}
def test_user_closed_tickets_known_email():
rt_object = RTApiMock()
rt_object.set_return([
u'id: ticket/887677',
u'owner: [email protected]',
u'subject: create rt dashboard',
u'status: open',
u'priority: 26',
u'cf.{servico}: csc-gsiic',
u'cf.{is - informatica e sistemas}: dir-inbox',
u'lastupdated: wed jul 15 21:16:50 2015',
])
result = user_closed_tickets(rt_object, '*****@*****.**')
assert result == {
'tickets': {
'07/15': [{
u'status': u'open',
u'priority': u'26',
'kanban_actions': {
'increase_priority': True,
'decrease_priority': True,
'back': True,
'interrupted': True,
'stalled': True,
'forward': True
},
u'lastupdated': u'wed jul 15 21:16:50 2015',
'auxiliary_date': '07/15',
u'owner': u'*****@*****.**',
u'cf.{is - informatica e sistemas}': u'dir-inbox',
'id': u'887677',
u'cf.{servico}': u'csc-gsiic',
u'subject': u'create rt dashboard'
}]
},
'email_limit': {
'new': 7,
'open': 1,
'rejected': 7
},
'number_tickets_per_status': {
'*****@*****.**': 1
}
}
def email_detail(email):
start_time = time()
result = create_default_result()
if request.query.o == "" or not user_auth.check_id(request.query.o):
result.update({"message": ""})
return template("auth", result)
result.update({"username": user_auth.get_email_from_id(request.query.o)})
result.update({"email": email})
result.update({"username_id": request.query.o})
result.update(
user_closed_tickets(user_auth.get_rt_object_from_email(user_auth.get_email_from_id(request.query.o)), email)
)
# Is there any URGENT ticket?
result.update({"urgent": get_urgent_tickets(rt_object)})
result.update({"time_spent": "%0.2f seconds" % (time() - start_time)})
return template("ticket_list", result)
def email_detail(email):
start_time = time()
result = create_default_result()
if request.query.o == '' or not user_auth.check_id(request.query.o):
result.update({'message': ''})
return template('auth', result)
result.update({'username': user_auth.get_email_from_id(request.query.o)})
result.update({'email': email})
result.update({'username_id': request.query.o})
result.update(user_closed_tickets(
user_auth.get_rt_object_from_email(
user_auth.get_email_from_id(request.query.o)
), email))
# Is there any URGENT ticket?
result.update({'urgent': get_urgent_tickets(rt_object)})
result.update({'summary:': get_summary_info()})
result.update({'time_spent': '%0.2f seconds' % (time() - start_time)})
return template('ticket_list', result)
