def queue_add(request, response_format='html'):
"Queue add"
if not request.user.profile.is_admin('anaf.services'):
return user_denied(request,
message="You don't have administrator access to the Service Support module")
if request.POST:
if 'cancel' not in request.POST:
queue = TicketQueue()
form = QueueForm(
request.user.profile, request.POST, instance=queue)
if form.is_valid():
queue = form.save()
queue.set_user_from_request(request)
return HttpResponseRedirect(reverse('services_queue_view', args=[queue.id]))
else:
return HttpResponseRedirect(reverse('services_settings_view'))
else:
form = QueueForm(request.user.profile)
context = _get_default_context(request)
context.update({'form': form})
return render_to_response('services/queue_add', context,
context_instance=RequestContext(request), response_format=response_format)
def queue_add(request, response_format='html'):
"Queue add"
if not request.user.profile.is_admin('anaf.services'):
return user_denied(
request,
message=
"You don't have administrator access to the Service Support module"
)
if request.POST:
if 'cancel' not in request.POST:
queue = TicketQueue()
form = QueueForm(request.user.profile,
request.POST,
instance=queue)
if form.is_valid():
queue = form.save()
queue.set_user_from_request(request)
return HttpResponseRedirect(
reverse('services_queue_view', args=[queue.id]))
else:
return HttpResponseRedirect(reverse('services_settings_view'))
else:
form = QueueForm(request.user.profile)
context = _get_default_context(request)
context.update({'form': form})
return render_to_response('services/queue_add',
context,
context_instance=RequestContext(request),
response_format=response_format)
def queue_edit(request, queue_id, response_format='html'):
"Queue edit"
queue = get_object_or_404(TicketQueue, pk=queue_id)
if not request.user.profile.has_permission(queue, mode='w'):
return user_denied(request,
message="You don't have access to this Queue")
if request.POST:
if 'cancel' not in request.POST:
form = QueueForm(request.user.profile,
request.POST,
instance=queue)
if form.is_valid():
queue = form.save()
return HttpResponseRedirect(
reverse('services_queue_view', args=[queue.id]))
else:
return HttpResponseRedirect(
reverse('services_queue_view', args=[queue.id]))
else:
form = QueueForm(request.user.profile, instance=queue)
context = _get_default_context(request)
context.update({'queue': queue, 'form': form})
return render_to_response('services/queue_edit',
context,
context_instance=RequestContext(request),
response_format=response_format)
def queue_create(request):
bac = request.user.get_profile().billing_account
intnumbers, extnumbers, formset_intnumber, formset_extnumber = formsets_init(bac.id)
if request.POST:
if request.POST.get('save'):
form = QueueForm(request.POST, request.FILES, bac=bac)
formset_intnumber, formset_extnumber = formsets_post_init(request, formset_intnumber, formset_extnumber)
if form.is_valid():
queue = form.save(request=request)
try:
with transaction.commit_on_success(using=settings.BILLING_DB):
formsets_save(queue, formset_intnumber, formset_extnumber, intnumbers, extnumbers)
except Exception, e:
print 'queue_create Exception', e
raise Http404
return HttpResponseRedirect(reverse('queue_list'))
else:
return HttpResponseRedirect(reverse('queue_list'))
def queue_edit(request, queue_id, response_format='html'):
"Queue edit"
queue = get_object_or_404(TicketQueue, pk=queue_id)
if not request.user.profile.has_permission(queue, mode='w'):
return user_denied(request, message="You don't have access to this Queue")
if request.POST:
if 'cancel' not in request.POST:
form = QueueForm(
request.user.profile, request.POST, instance=queue)
if form.is_valid():
queue = form.save()
return HttpResponseRedirect(reverse('services_queue_view', args=[queue.id]))
else:
return HttpResponseRedirect(reverse('services_queue_view', args=[queue.id]))
else:
form = QueueForm(request.user.profile, instance=queue)
context = _get_default_context(request)
context.update({'queue': queue, 'form': form})
return render_to_response('services/queue_edit', context,
context_instance=RequestContext(request), response_format=response_format)
queue_id = int(queue_id)
bac = request.user.get_profile().billing_account
try:
queue = Queue.objects.get(pk=queue_id)
if queue.billing_account_id != bac.id:
print 'queue_edit queue.billing_account_id != billing_account_id'
raise Http404
except Queue.DoesNotExist, e:
raise Http404 # не нашли очередь с таким id => 404
intnumbers, extnumbers, formset_intnumber, formset_extnumber = formsets_init(bac.id, queue=queue)
if request.POST:
if request.POST.get("save"):
form = QueueForm(request.POST, request.FILES, bac=bac, queue=queue)
formset_intnumber, formset_extnumber = formsets_post_init(request, formset_intnumber, formset_extnumber)
if form.is_valid():
queue = form.save(request=request)
try:
with transaction.commit_on_success(using=settings.BILLING_DB):
formsets_save(queue, formset_intnumber, formset_extnumber, intnumbers, extnumbers)
except Exception, e:
print 'queue_create Exception', e
raise Http404
return HttpResponseRedirect(reverse('queue_list'))
else:
return HttpResponseRedirect(reverse('queue_list'))
else:
init_intnumbers = [{'number_dyn' : number.id} for number in queue.internal_numbers.all()]
init_extnumbers = [{'extnumber' : number.id} for number in queue.external_numbers.all()]
formset_intnumber, formset_extnumber = formsets_get_init(formset_intnumber, formset_extnumber, init_intnumbers, init_extnumbers)
form = QueueForm(bac=bac, instance=queue)
return get_context(form=form, formset_intnumber=formset_intnumber, formset_extnumber=formset_extnumber, title=u'Редактирование очереди', button=u'Сохранить')
