def make_issue_from_communication(communication, ignore_communication_links=False):
""" raise a issue from email """
doc = frappe.get_doc("Communication", communication)
issue = frappe.get_doc({
"doctype": "Issue",
"subject": doc.subject,
"communication_medium": doc.communication_medium,
"raised_by": doc.sender or "",
"raised_by_phone": doc.phone_no or ""
}).insert(ignore_permissions=True)
link_communication_to_document(doc, "Issue", issue.name, ignore_communication_links)
return issue.name
def make_issue_from_communication(communication,
ignore_communication_links=False):
""" raise a issue from email """
doc = frappe.get_doc("Communication", communication)
issue = frappe.get_doc({
"doctype": "Issue",
"subject": doc.subject,
"communication_medium": doc.communication_medium,
"raised_by": doc.sender or "",
"raised_by_phone": doc.phone_no or ""
}).insert(ignore_permissions=True)
link_communication_to_document(doc, "Issue", issue.name,
ignore_communication_links)
return issue.name
def make_opportunity_from_communication(communication, ignore_communication_links=False):
from erpnext.crm.doctype.lead.lead import make_lead_from_communication
doc = frappe.get_doc("Communication", communication)
lead = doc.reference_name if doc.reference_doctype == "Lead" else None
if not lead:
lead = make_lead_from_communication(communication, ignore_communication_links=True)
enquiry_from = "Lead"
opportunity = frappe.get_doc({
"doctype": "Opportunity",
"enquiry_from": enquiry_from,
"lead": lead
}).insert(ignore_permissions=True)
link_communication_to_document(doc, "Opportunity", opportunity.name, ignore_communication_links)
return opportunity.name
def make_lead_from_communication(communication, ignore_communication_links=False):
""" raise a issue from email """
doc = frappe.get_doc("Communication", communication)
lead_name = None
if doc.sender:
lead_name = frappe.db.get_value("Lead", {"email_id": doc.sender})
if not lead_name and doc.phone_no:
lead_name = frappe.db.get_value("Lead", {"mobile_no": doc.phone_no})
if not lead_name:
lead = frappe.get_doc({
"doctype": "Lead",
"lead_name": doc.sender_full_name,
"email_id": doc.sender,
"mobile_no": doc.phone_no
})
lead.flags.ignore_mandatory = True
lead.flags.ignore_permissions = True
lead.insert()
lead_name = lead.name
link_communication_to_document(doc, "Lead", lead_name, ignore_communication_links)
return lead_name
def make_lead_from_communication(communication, ignore_communication_links=False):
""" raise a issue from email """
doc = frappe.get_doc("Communication", communication)
lead_name = None
if doc.sender:
lead_name = frappe.db.get_value("Lead", {"email_id": doc.sender})
if not lead_name and doc.phone_no:
lead_name = frappe.db.get_value("Lead", {"mobile_no": doc.phone_no})
if not lead_name:
lead = frappe.get_doc({
"doctype": "Lead",
"lead_name": doc.sender_full_name,
"email_id": doc.sender,
"mobile_no": doc.phone_no
})
lead.flags.ignore_mandatory = True
lead.flags.ignore_permissions = True
lead.insert()
lead_name = lead.name
link_communication_to_document(doc, "Lead", lead_name, ignore_communication_links)
return lead_name
