def get(self):
# Get current user information
user, user_info = Globals.get_user_info()
# Check if user is logged, if not redirect to home
if not user or not user_info:
webapp2.add_flash("not_logged_user")
return self.redirect("/")
# If user is not admin go to home showing that he has not permissions
if not (user_info.is_admin()):
webapp2.add_flash("not_allowed_show_users")
return self.redirect("/")
# Get all users ordered by X way
user_admin_set = User.query(
User.level == User.Level.Admin).order(-User.added)
user_staff_set = User.query(User.level != User.Level.Admin).order(
User.level).order(-User.added)
user_set = list(user_admin_set) + list(user_staff_set)
# Prepare variables to send to view
template_variables = {
"users": user_set,
"Level": User.Level,
}
# Render 'users' view sending the variables 'template_variables'
return Globals.render_template(self, "users.html", template_variables)
def get(self, ticket_id):
# Get current user information
user, user_info = Globals.get_user_info()
# Check if user is logged, if not redirect to home
if not user or not user_info:
webapp2.add_flash("not_logged_user")
return self.redirect("/")
# If user is not admin go to tickets list showing that he has not permissions
if not (user_info.is_admin()):
webapp2.add_flash("not_allowed_delete_tickets")
return self.redirect("/tickets")
# Get ticket by id
ticket = ndb.Key(urlsafe=ticket_id).get()
# If ticket doesn't exist go to tickets list showing the error
if not ticket:
webapp2.add_flash("missing_ticket_to_delete")
return self.redirect("/tickets")
# Prepare variables to send to view
template_variables = {"ticket": ticket, "ticket_model": Ticket}
# Render 'delete_ticket' view sending the variables 'template_variables'
return Globals.render_template(self, "delete_ticket.html",
template_variables)
def get(self, user_id):
# Get current user information
user, user_info = Globals.get_user_info()
# Check if user is logged, if not redirect to home
if not user or not user_info:
webapp2.add_flash("not_logged_user")
return self.redirect("/")
# If user is not admin go to users list showing that he has not permissions
if not (user_info.is_admin()):
webapp2.add_flash("not_allowed_delete_users")
return self.redirect("/users")
# Get user by id
user_to_delete = ndb.Key(urlsafe=user_id).get()
# If user doesn't exist go to users list showing the error
if not user_to_delete:
webapp2.add_flash("missing_user_to_delete")
return self.redirect("/users")
# Prepare variables to send to view
template_variables = {
"user_to_delete": user_to_delete,
"user_model": User
}
# Render 'delete_user' view sending the variables 'template_variables'
return Globals.render_template(self, "delete_user.html",
template_variables)
def get(self, page):
# Get current user information
user, user_info = Globals.get_user_info()
# Check if user is logged, if not redirect to home
if not user or not user_info:
webapp2.add_flash("not_logged_user")
return self.redirect("/")
# Describe query to get all tickets ordered by added date
tickets = Ticket.query().order(-Ticket.added)
# Obtain url parameter show_all
show_all = self.request.get('show_all')
# If show_all is not a GET parameter initialize to 'opened'
if not show_all:
show_all = 'opened'
# If parameter show_all is not 'all' filter tickets by opened status
if show_all != "all":
tickets = tickets.filter(Ticket.status == Ticket.Status.Open)
# If user role is client filter tickets matching his email with owner_email or user_info.email
if user_info.is_client():
tickets = tickets.filter(Ticket.owner_email == user_info.email
or Ticket.client_email == user_info.email)
# Fetch all tickets
tickets = tickets.fetch(keys_only=True)
# Get search parameter and filter tickets by search field
search_arg = self.request.get('search')
if search_arg:
list_search_terms = [x.lower() for x in search_arg.split()]
tickets = TicketsManager.filter_by_search_terms(
tickets, list_search_terms)
# If page is not in the url set page to 0
if not page:
page = 0
# Paginate tickets and generate pages information
pages_info = {}
tickets = TicketsManager.paginate(tickets, pages_info, page)
# Prepare variables to send to view
template_variables = {
"ticket_model": Ticket,
"show_all": show_all,
"search_terms": search_arg,
"pages_info": pages_info,
"tickets": tickets,
}
# Render 'tickets' view sending the variables 'template_variables'
return Globals.render_template(self, "tickets.html",
template_variables)
def send_std_email_for(ticket, subject, body):
body = dt.datetime.today().strftime("%Y-%m-%d %H:%M:%S")\
+ "\n\nrcpts: " + AppInfo.BroadcastEmail + (", " + ticket.client_email if ticket.client_email else "") \
+ body\
+ u"\n\n---\n\n" + AppInfo.AppWeb + u'\n'
subject = subject.strip().lower()
subject = subject[0].upper() + subject[1:]
subject = subject + " ticket #" + str(ticket.serial)\
+ ' ' + ticket.title
Globals.send_email(AppInfo.BroadcastEmail, subject, body)
if ticket.client_email:
Globals.send_email(ticket.client_email, subject, body)
def post(self, ticket_id):
# Get current user information
user, user_info = Globals.get_user_info()
# Check if user is logged, if not redirect to home
if not user or not user_info:
webapp2.add_flash("not_logged_user")
return self.redirect("/")
# If user is not admin go to tickets list showing that he has not permissions
if not (user_info.is_admin()):
webapp2.add_flash("not_allowed_delete_tickets")
return self.redirect("/tickets")
# Get ticket by id
ticket = ndb.Key(urlsafe=ticket_id).get()
# If ticket doesn't exist go to tickets list showing the error
if not ticket:
webapp2.add_flash("missing_ticket_title")
return self.redirect("/tickets")
# Delete ticket
ticket.key.delete()
# Set successful message and redirect to tickets list
webapp2.add_flash("ticket_deleted_successfully")
return self.redirect("/tickets")
def post(self, user_id):
# Get current user information
user, user_info = Globals.get_user_info()
# Check if user is logged, if not redirect to home
if not user or not user_info:
webapp2.add_flash("not_logged_user")
return self.redirect("/")
# If user is not admin go to users list showing that he has not permissions
if not (user_info.is_admin()):
webapp2.add_flash("not_allowed_delete_users")
return self.redirect("/users")
# Get user by id
user_to_delete = ndb.Key(urlsafe=user_id).get()
# If user doesn't exist go to users list showing the error
if not user_to_delete:
webapp2.add_flash("missing_user_to_delete")
return self.redirect("/users")
# Delete user
user_to_delete.key.delete()
# Set successful message and redirect to users list
webapp2.add_flash("user_deleted_successfully")
return self.redirect("/users")
def get(self):
# Get current user information
user, user_info = Globals.get_user_info()
# Check if user is logged, if not redirect to home
if not user or not user_info:
webapp2.add_flash("not_logged_user")
return self.redirect("/")
# Prepare variables to send to view
template_variables = {
"ticket_model": Ticket
}
# Render 'add_ticket' view sending the variables 'template_variables'
return Globals.render_template(self, "add_ticket.html", template_variables)
def get(self):
# Get current user information
user, user_info = Globals.get_user_info()
# Check if user is logged, if he is redirect to tickets list
if user and user_info:
return self.redirect("/tickets")
# Create empty user with a random nick
usr_info = usr_mgt.create_empty_user()
usr_info.nick = "Login"
# Prepare variables to send to view
template_variables = {}
# Render 'index' view sending the variables 'template_variables'
return Globals.render_template(self, "index.html", template_variables)
def get(self, ticket_id):
# Get current user information
user, user_info = Globals.get_user_info()
# Check if user is logged, if not redirect to home
if not user or not user_info:
webapp2.add_flash("not_logged_user")
return self.redirect("/")
# Get ticket by id
ticket = ndb.Key(urlsafe=ticket_id).get()
# If ticket doesn't exist go to tickets index showing the error
if not ticket:
webapp2.add_flash("ticket_not_exist")
return self.redirect("/tickets")
# Prepare variables to send to view
template_variables = {'ticket': ticket, "ticket_model": Ticket}
# Render 'modify_ticket' view sending the variables 'template_variables'
return Globals.render_template(self, "modify_ticket.html",
template_variables)
def post(self, ticket_id):
# Get current user information
user, user_info = Globals.get_user_info()
# Check if user is logged, if not redirect to home
if not user or not user_info:
webapp2.add_flash("not_logged_user")
return self.redirect("/")
# Get ticket by id
ticket = ndb.Key(urlsafe=ticket_id).get()
# If ticket doesn't exist go to tickets index showing the error
if not ticket:
webapp2.add_flash("missing_ticket_title")
return self.redirect("/tickets")
# Set all parameters from the request to ticket
ticket.title = self.request.get("title", "").strip()
ticket.desc = self.request.get("desc", "").strip()
ticket.client_email = self.request.get("client_email", "").strip()
ticket.classroom = self.request.get("classroom", "").strip()
ticket.progress = Ticket.Progress.value_from_str(
self.request.get("progress"))
ticket.status = Ticket.Status.value_from_str(
self.request.get("status"))
ticket.priority = Ticket.Priority.value_from_str(
self.request.get("priority"))
ticket.type = Ticket.Type.value_from_str(self.request.get("type"))
# If ticket title is missing return to modify view showing the error
if len(ticket.title) < 1:
webapp2.add_flash("missing_ticket_title")
return self.redirect("/tickets/modify/" + ticket_id)
# If ticket description is missing return to modify view showing the error
if len(ticket.desc) < 1:
webapp2.add_flash("missing_ticket_description")
return self.redirect("/tickets/modify/" + ticket_id)
# Send email report to broadcast email
# tickets.send_email_for(ticket, "modified", " modified by: " + str(user_info))
# Save ticket
tickets.update(ticket)
# Set successful message and redirect to tickets list
webapp2.add_flash("ticket_modified_successfully")
return self.redirect("/tickets")
def post(self, user_id):
# Get current user information
user, user_info = Globals.get_user_info()
# Check if user is logged, if not redirect to home
if not user or not user_info:
webapp2.add_flash("not_logged_user")
return self.redirect("/")
# If user is not admin go to users list showing that he has not permissions
if not (user_info.is_admin()):
webapp2.add_flash("not_allowed_edit_users")
return self.redirect("/")
# Get user by id
user_to_modify = ndb.Key(urlsafe=user_id).get()
# If user doesn't exist go to users index showing the error
if not user_to_modify:
webapp2.add_flash("user_not_exist")
return self.redirect("/users")
# Set all parameters from the request to user
user_to_modify.email = self.request.get("email", "").strip()
user_to_modify.nick = self.request.get("nick", "").strip()
user_to_modify.level = User.Level.value_from_str(
self.request.get("level", "Client").strip())
# If user email is missing return to modify view showing the error
if len(user_to_modify.email) < 1:
webapp2.add_flash("missing_user_email")
return self.redirect("/users/modify/" + user_id)
# If user nick is missing return to modify view showing the error
if len(user_to_modify.nick) < 1:
webapp2.add_flash("missing_user_nick")
return self.redirect("/users/modify/" + user_id)
# Save user
User.update(user_to_modify)
# Set successful message and redirect to users list
webapp2.add_flash("user_modified_successfully")
return self.redirect("/users")
def post(self):
# Get current user information
user, user_info = Globals.get_user_info()
# Check if user is logged, if not redirect to home
if not user or not user_info:
webapp2.add_flash("not_logged_user")
return self.redirect("/")
# Create empty ticket
ticket = Ticket()
# Set all parameters from the request to ticket
ticket.title = self.request.get("title", "").strip()
ticket.desc = self.request.get("desc", "").strip()
ticket.client_email = self.request.get("client_email", "").strip()
ticket.classroom = self.request.get("classroom", "").strip()
ticket.progress = Ticket.Progress.value_from_str(self.request.get("progress"))
ticket.status = Ticket.Status.value_from_str(self.request.get("status"))
ticket.priority = Ticket.Priority.value_from_str(self.request.get("priority"))
ticket.type = Ticket.Type.value_from_str(self.request.get("type"))
# If ticket title is missing return to modify view showing the error
if len(ticket.title) < 1:
webapp2.add_flash("missing_ticket_title")
return self.redirect("/tickets/add/")
# If ticket description is missing return to modify view showing the error
if len(ticket.desc) < 1:
webapp2.add_flash("missing_ticket_description")
return self.redirect("/tickets/add/")
# Save ticket
tickets.update(ticket)
# Set successful message and redirect to tickets list
webapp2.add_flash("ticket_modified_successfully")
return self.redirect("/tickets")