def form_valid(self, form):
self.object = form.save()
HistoricoTicket.objects.create_historico(
ticket=self.object,
conteudo="%s repassou o ticket para %s." % (unicode(self.request.user), unicode(self.object.analista))
)
return JsonResponse({})
def post(self, request, *args, **kwargs):
user = request.user.pk
self.object = self.model.objects.filter(funcionario=user, ticket=kwargs.get('ticket'), data_termino__isnull=True)[0]
self.object, history = self.model.objects.pause(self.object)
return JsonResponse({'historico': history.render()})
def form_valid(self, form):
self.object = self.get_object()
self.object.situacao = 3
self.object.save()
user_tempo_ticket = self.request.user.tempoticket_set.filter(data_termino__isnull=True)
if user_tempo_ticket.exists():
user_tempo_ticket = user_tempo_ticket.get()
TempoTicket.objects.pause(user_tempo_ticket)
HistoricoTicket.objects.create_historico(
criado_por=self.request.user,
ticket=self.object,
conteudo=form.cleaned_data.get("historico"),
tipo=2
)
HistoricoTicket.objects.create_historico(
ticket=self.object,
conteudo=u"Ticket liberado pelo usuário %s." % unicode(self.request.user)
)
self.messages.success(self.get_message("success"))
return JsonResponse({
"redirect_to": self.get_success_url()
})
def form_valid(self, form):
if self.request.user.cargo == 1:
form.instance.analista = self.request.user
self.object = form.save()
self.messages.success(self.get_message('success'))
return JsonResponse({'redirect_to': self.get_success_url()})
def form_valid(self, form):
ticket = Ticket.objects.get(pk=self.kwargs.get('ticket'))
self.object = self.model.objects.create_historico(
ticket=ticket,
conteudo=form.cleaned_data.get('conteudo'),
criado_por=self.request.user,
tipo=2
)
return JsonResponse({'historico': self.object.render()})
def form_valid(self, form):
self.object = form.save()
history = HistoricoTicket.objects.create_historico(
ticket=self.object,
conteudo="%s alterou o tipo do ticket para %s." % (unicode(self.request.user), self.object.get_tipo_display())
)
return JsonResponse({
'tipo': self.object.tipo,
'tipo_display': self.object.get_tipo_display(),
'historico': history.render()
})
def post(self, request, *args, **kwargs):
ticket = Ticket.objects.get(pk=kwargs.get('ticket'))
user = request.user
if ticket.tempoticket_set.filter(funcionario=user.pk, data_termino__isnull=True).exists():
raise PermissionDenied()
user_tempo_ticket = user.tempoticket_set.filter(data_termino__isnull=True)
if user_tempo_ticket.exists():
user_tempo_ticket = user_tempo_ticket.get()
TempoTicket.objects.pause(user_tempo_ticket)
self.object, history = self.model.objects.start(ticket, user)
return JsonResponse({'historico': history.render()})
def form_valid(self, form):
self.object = form.save()
user_tempo_ticket = self.request.user.tempoticket_set.filter(data_termino__isnull=True)
if user_tempo_ticket.exists():
user_tempo_ticket = user_tempo_ticket.get()
TempoTicket.objects.pause(user_tempo_ticket)
HistoricoTicket.objects.create_historico(
ticket=self.object,
conteudo="%s repassou o ticket para %s." % (unicode(self.request.user), unicode(self.object.desenvolvedor))
)
self.messages.success(self.get_message("success"))
return JsonResponse({'redirect_to': self.get_success_url()})
def post(self, request, *args, **kwargs):
'''
Metodo que retorna uma lista de clientes
:param request:
:param args:
:param kwargs:
:return: JsonResponse
'''
queryset = self.get_queryset()
return JsonResponse([{
"label": cliente.nome_fantasia,
"value": cliente.nome_fantasia,
"id": cliente.id,
"products": [{"id": produto.id, "label": unicode(produto)} for produto in cliente.produtos.all()]
} for cliente in queryset])
def form_valid(self, form):
self.object = form.save(commit=False)
self.object.data_fechamento = timezone.now()
self.object.situacao = 2
self.object.save()
user_tempo_ticket = self.request.user.tempoticket_set.filter(data_termino__isnull=True)
if user_tempo_ticket.exists():
user_tempo_ticket = user_tempo_ticket.get()
TempoTicket.objects.pause(user_tempo_ticket)
HistoricoTicket.objects.create_historico(
ticket=self.object,
conteudo=u"Ticket encerrado pelo usuário %s." % unicode(self.request.user)
)
return JsonResponse({
"redirect_to": self.get_success_url()
})
def form_invalid(self, form):
error = form.errors['desenvolvedor'][0]
return JsonResponse(error, status=400)