async def get_unhandled_staffs_for_visitor_route(request,
*,
req_args=None,
query_params=None,
requester=None,
**kwargs):
req_args = req_args or {}
query_params = query_params or {}
if "all" in req_args and req_args["all"].lower() in {"true", "1"}:
# unhandled_visitors = await get_non_normal_visitors(
# ChatUnhandled, **query_params
# )
unhandled_visitors = await get_staff_unhandled_visitors(
StaffSubscriptionChat, None, **query_params)
else:
# Return the staff's unhandled visitors
staff_id = requester["id"]
unhandled_visitors = await get_staff_unhandled_visitors(
StaffSubscriptionChat, staff_id, **query_params)
return json({
"data":
unhandled_visitors,
"links":
generate_pagination_links(request.url, unhandled_visitors),
})
async def get_subscribed_visitors_for_staff_route(request,
*,
req_args=None,
query_params=None,
requester=None,
**kwargs):
req_args = req_args or {}
exclude_unhandled = req_args.get("exclude_unhandled", "false")
exclude_unhandled = exclude_unhandled.lower() in {"1", "true"}
# Return the staff's unhandled visitors
staff_id = requester["id"]
subscribed_visitors = await get_self_subscribed_visitors(
Visitor,
Chat,
StaffSubscriptionChat,
staff_id,
**query_params,
exclude_unhandled=exclude_unhandled,
)
return json({
"data":
subscribed_visitors,
"links":
generate_pagination_links(request.url, subscribed_visitors),
})
async def visitor_get_many_bookmarked(
request,
*,
req_args=None,
req_body=None,
query_params=None,
requester=None,
**kwargs,
):
visitors = await get_bookmarked_visitors(Visitor, BookmarkVisitor,
requester["id"], **query_params)
return json({
"data": visitors,
"links": generate_pagination_links(request.url, visitors)
})
async def get_subscribed_staffs_for_visitor_route(request,
visitor_id,
*,
requester=None,
req_args=None,
query_params=None,
**kwargs):
visitor_id = visitor_id.strip()
subscribed_staffs = await get_subscribed_staffs_for_visitor(visitor_id)
return json({
"data":
subscribed_staffs,
"links":
generate_pagination_links(request.url, subscribed_staffs),
})
async def visitor_get_many(request, *, req_args, query_params, **kwargs):
query_params = query_params or {}
exclude_unhandled = req_args.pop("exclude_unhandled", "false")
exclude_unhandled = exclude_unhandled.lower() in {"1", "true"}
if exclude_unhandled:
visitors = await get_handled_chats(Visitor, **query_params)
else:
visitors = await Visitor.get(many=True,
decrease=True,
**req_args,
**query_params)
return {
"data": visitors,
"links": generate_pagination_links(request.url, visitors)
}
async def noti_staff_retrieve(request,
*,
req_args=None,
query_params=None,
**kwargs):
notifs = await NotificationStaff.get(**req_args,
**query_params,
many=True,
decrease=True)
staff_id = req_args["staff_id"]
number_of_unread_notis = await get_number_of_unread_notifications_for_staff(
staff_id, NotificationStaffRead, NotificationStaff)
return {
"data": notifs,
"num_of_unread": number_of_unread_notis,
"links": generate_pagination_links(request.url, notifs),
}
async def get_subscribed_staffs_for_visitor_route(request,
*,
query_params=None,
**kwargs):
query_params = query_params or {}
flagged_visitors = await get_non_normal_visitors(
ChatFlagged,
**query_params,
extra_fields=[
"chat_flagged.flag_message AS flag_message",
"chat_flagged.created_at AS flagged_timestamp",
],
)
return json({
"data":
flagged_visitors,
"links":
generate_pagination_links(request.url, flagged_visitors),
})
async def user_retrieve(req,
*,
req_args,
req_body,
requester=None,
many=True,
query_params,
**kwargs):
# The requester can only get the users from his org
if "organisation_id" not in requester:
raise_permission_exception()
req_args["organisation_id"] = requester["organisation_id"]
data = await User.get(**req_args, many=many, **query_params)
if many:
return {
"data": data,
"links": generate_pagination_links(req.url, data)
}
return {"data": data}
async def get_chat_messages_of_visitor(request,
visitor_id,
*,
requester,
req_args=None,
query_params=None,
**kwargs):
visitor_id = visitor_id.strip()
req_args = req_args or {}
query_params = query_params or {}
starts_from_unread = to_boolean(req_args.pop("starts_from_unread", False))
# Take the before_id, after_id and starts_from_unread
allowed_args = {"before_id", "after_id"}
for key in set(list(req_args.keys()) + list(query_params.keys())):
if key in allowed_args:
kwargs[key] = req_args.pop(key, None) or query_params.pop(
key, None)
before_id = kwargs.pop("before_id", None)
after_id = kwargs.pop("after_id", None)
if before_id and starts_from_unread:
raise InvalidUsage(
"Both fields 'before_id' and 'starts_from_unread' cannot present in the same request"
)
if after_id and starts_from_unread:
raise InvalidUsage(
"Both fields 'after_id' and 'starts_from_unread' cannot present in the same request"
)
if after_id and before_id:
raise InvalidUsage(
"Both fields 'before_id' and 'after_id' cannot present in the same request"
)
# Ensure that the chat exists
try:
chat = await Chat.get(visitor_id=visitor_id)
except NotFound:
messages = []
else:
last_read_msg_id = None
exclude = after_id is not None or before_id is not None
if starts_from_unread:
last_read_message = await ChatMessageSeen.get_or_create(
staff_id=requester["id"], chat_id=chat["id"])
last_read_msg_id = last_read_message["last_seen_msg_id"]
# If the chat hasnt been read at all, starts from top
if not last_read_msg_id:
first_msg = await ChatMessage.get_first_message_of_chat(
chat["id"])
# If there is no chat messages at all, return []
if not first_msg:
return json({"data": [], "links": {}})
before_id = None
after_id = first_msg["id"]
exclude = False
else:
before_id = last_read_msg_id
exclude = False
# after_id = after_id or last_read_msg_id
messages = await ChatMessage.get(
chat_id=chat["id"],
**req_args,
**query_params,
before_id=before_id,
after_id=after_id,
exclude=exclude,
)
prev_link = generate_pagination_links(
request.url,
messages,
field="before_id",
index=0,
exclude={"after_id", "starts_from_unread"},
).get("next")
next_link = generate_pagination_links(
request.url,
messages,
field="after_id",
index=-1,
exclude={"before_id", "starts_from_unread"},
).get("next")
links = {}
if prev_link:
links["prev"] = prev_link
if next_link:
links["next"] = next_link
return json({"data": messages, "links": links})