def test_create_basic_title_queue_state_prio_customer_four(self):
tic = Ticket.create_basic(Title='foobar',
Queue='raw',
StateID='4',
Priority='average',
CustomerUser='******')
self.assertIsInstance(tic, Ticket)
self.assertEqual(tic.__repr__(), '<Ticket>')
def test_create_basic_title_queue_state_prio_customer_two(self):
tic = Ticket.create_basic(Title='foobar',
Queue='raw',
TypeID='2',
State='open',
PriorityID='5',
CustomerUser='******')
self.assertIsInstance(tic, Ticket)
self.assertEqual(tic.__repr__(), '<Ticket>')
def test_pending_text(self):
tic = Ticket.create_basic(Title='foobar',
QueueID='1',
State='open',
PriorityID='5',
CustomerUser='******')
self.assertDictEqual(
tic.datetime_to_pending_time_text(datetime(1, 2, 3, 4, 5)), {
'Day': 3,
'Hour': 4,
'Minute': 5,
'Month': 2,
'Year': 1
})
def test_create_basic_title_queue_state_prio_customer_to_dct(self):
tic = Ticket.create_basic(Title='foobar',
QueueID='1',
State='open',
PriorityID='5',
CustomerUser='******')
self.assertIsInstance(tic, Ticket)
self.assertDictEqual(
tic.to_dct(), {
'Ticket': {
'Title': 'foobar',
'QueueID': '1',
'State': 'open',
'PriorityID': '5',
'CustomerUser': '******'
}
})
def test_ticket_to_dct_no_articles_dynamic_fields(self):
tic = Ticket.create_basic(Title='foobar',
QueueID='1',
State='open',
PriorityID='5',
CustomerUser='******')
self.assertIsInstance(tic, Ticket)
delattr(tic, 'articles')
delattr(tic, 'dynamic_fields')
self.assertDictEqual(
tic.to_dct(), {
'Ticket': {
'Title': 'foobar',
'QueueID': '1',
'State': 'open',
'PriorityID': '5',
'CustomerUser': '******'
}
})