def reCall(self,inputData):
ret = {}
stationID = inputData["stationID"]
queueID = inputData["queueID"]
workerID = inputData["id"]
#修改队列最后在线医生
queue = {}
queue["id"] = queueID
queue["stationID"] = stationID
queue["workerOnline"] = workerID
queueInfo.QueueInfoInterface().edit(queue)
#修改队列进行中人员 且医生为当前医生的 为已完成
doingList = DB.DBLocal.where('visitor_local_data', stationID=inputData["stationID"] ,queueID = inputData["queueID"]\
,status = "doing", workerOnline = workerID)
lastOne = {"id": "","stationID":stationID, "name": "", "status": "waiting"}
if len(doingList) == 1:
item = doingList[0]
lastOne["id"] = item["id"]
lastOne["name"] = item["name"]
#再次呼叫人员
nextOne = lastOne
parpareOne = {}
self.publish(inputData,lastOne,nextOne,parpareOne,ret)
return ret
def setVisitorStatus(self, inputData, action=None):
stationID = inputData.get("stationID", None)
if stationID is None:
raise Exception("[ERR]: stationID required")
queueID = inputData.get("queueID", None)
if queueID is None:
raise Exception("[ERR]: queueID required")
workerID = inputData.get("id", None)
if workerID is None:
raise Exception("[ERR]: workerID required")
# 修改队列最后登录医生
queueInfo.QueueInfoInterface().edit({"stationID": stationID, "id": queueID, "workerOnline": workerID})
where = {"stationID": stationID, "queueID": queueID, "workerOnline": workerID, "status": "doing"}
doingList = DB.DBLocal.select("visitor_local_data", where=where)
doing = doingList[0]
if action == "delay":
# 为当前需要设置延后的访客重新设置originScore、finalScore
doing["prior"] = 3
doing = mainStation.StationMainController().setVisitorStatus(doing, action=action)
# 修改需要设置延后的访客状态为"延后"
doing["status"] = "waiting"
elif action == "pass":
doing["prior"] = 2
doing = mainStation.StationMainController().setVisitorStatus(doing, action=action)
doing["status"] = "pass"
doing["workEndTime"] = self.getCurrentTime()
VisitorLocalInterface(stationID).edit(doing)
def callEmergency(self,inputData):
ret = {}
stationID = inputData["stationID"]
queueID = inputData["queueID"]
workerID = inputData["id"]
visitorID = inputData["visitorID"]
#修改队列最后在线医生
queue = {}
queue["id"] = queueID
queue["stationID"] = stationID
queue["workerOnline"] = workerID
queueInfo.QueueInfoInterface().edit(queue)
#修改队列进行中人员 且医生为当前医生的 为已完成
doingList = DB.DBLocal.where('visitor_local_data', stationID=inputData["stationID"] ,queueID = inputData["queueID"]\
,status = "doing", workerOnline = workerID)
lastOne = {"id": "","stationID":stationID, "name": "", "status": "finish"}
for item in doingList:
lastOne["id"] = item["id"]
lastOne["name"] = item["name"]
lastOne["workEndTime"] = self.getCurrentTime()
VisitorLocalInterface(stationID).edit(lastOne)
# 修改呼叫人员状态改为Doing 呼叫医生改为当前医生
selectOne = VisitorLocalInterface(stationID).getInfo({"id": visitorID})
if selectOne["locked"] != 1:
nextOne = {"id": visitorID, "stationID" :stationID}
nextOne["status"] = "doing"
nextOne["workerOnline"] = workerID
nextOne["workStartTime"] = self.getCurrentTime()
VisitorLocalInterface(stationID).edit(nextOne)
nextOne["name"] = selectOne["name"]
lastOne = parpareOne = {}
self.publish(inputData,lastOne,nextOne,parpareOne,ret)
return ret
def __init__(self):
self.stationID = 0
self.queueList = []
self.VistorSource = DB.StationVisitor()
self.DBLocal = DB.DBLocal
self.queueInfo = queueInfo.QueueInfoInterface()
self.visitorList = []
pass
def __init__(self):
self.queueList = []
self.db = DB.DBLocal
self.queueInfo = queueInfo.QueueInfoInterface()
self.visitorList = []
self.innerSourceDict = {}
self.importSourceDict = []
pass
def publishNew(self,inputData,lastOne,nextOne,parpareOne,ret):
stationID = inputData["stationID"]
queueID = inputData["queueID"]
workerID = inputData["id"]
# 获得叫号器信息，位置
caller = self.getCallerInfo(inputData)
pos = caller["pos"]
if parpareOne != {} and lastOne != {}:
LogOut.info("caller next req pos " + pos + " last " + lastOne["name"] + " doing " + nextOne["name"])
LogOut.info("parpare One : " + parpareOne["name"])
worker = WorkerInterface().getInfo({"stationID":stationID,"id":workerID})
#记录到呼叫记录表中
record = {}
record["stationID"] = stationID
record["callerID"] = caller["id"]
record["workerID"] = workerID
record["queueID"] = queueID
record["currentVisitorID"] = nextOne["id"]
record["currentVisitorName"] = nextOne["name"]
curDateTime = time.strftime("%Y-%m-%d %H:%M:%S", time.localtime())
record["dateTime"] = curDateTime
record["showCnt"] = 10
callRecordInterface().record(record)
key = {"type":"publish","stationID":stationID,"callerID":caller["id"],"action":"getCallerList"}
common.func.CachedClearValue(json.dumps(key))
key = {"type": "publish", "stationID": stationID, "callerID": caller["id"], "action": "getStationList"}
common.func.CachedClearValue(json.dumps(key))
# 转换呼叫音频
cid = str(stationID) + "_" + nextOne["id"]
qInfo = queueInfo.QueueInfoInterface().getInfo({"stationID": stationID, "id": queueID})
sceneID = qInfo["sceneID"]
scene = SceneInterface().getSceneInfo({"sceneID": sceneID})
text = "请%s到%s%s" % (nextOne["name"], pos, scene["outputText"])
if parpareOne != {}:
text += ", 请%s准备" % parpareOne["name"]
publishDev = PublishDevInterface()
mediaBoxInterface = MediaBoxInterface()
devList = publishDev.getInfo({"stationID":stationID})
ret["list"] = []
ret["id"] = nextOne.get("id","")
for dev in devList:
# 增加语音盒在线判断
mediabox = mediaBoxInterface.mediaBoxStatus(dev)
if mediabox["status"] == "offline":
continue
ret["list"].append({"soundUrl":dev["deviceIP"] , "text" : text, "id": nextOne["id"]})
def getQueueList(self,inputData):
queueList = queueInfo.QueueInfoInterface().getList(inputData)
workerID = inputData["id"]
matchQueue = []
for queue in queueList:
if queue["workerLimit"] == "none":
matchQueue.append(queue)
else:
workerLimit = str2List(queue["workerLimit"])
if (workerID in workerLimit) or (workerID.upper() in workerLimit) or (workerID.lower() in workerLimit):
matchQueue.append(queue)
ret = {"num": len(matchQueue), "list": []}
now = datetime.datetime.now()
current_date = now.strftime("%Y-%m-%d")
current_time = now.strftime("%p")
if current_time == "AM":
current_time = 1
else:
current_time = 2
for item in matchQueue:
info = {}
# 判断队列、医生的排班情况
queue = item["filter"]
scheduleList = DB.DBLocal.select("schedule", where={"queue": queue, "workDate": current_date,
"workTime": current_time})
if len(scheduleList) == 0:
state = "not queue"
else:
schedule = scheduleList[0]
onDuty = schedule["onDuty"]
schedule_workerLimit = str2List(schedule["workerID"])
if onDuty in (1, 3) and workerID in schedule_workerLimit:
state = "queue and worker"
elif onDuty in (1, 3) and workerID not in schedule_workerLimit:
state = "queue not worker"
else:
state = "not queue"
info["id"] = item["id"]
info["name"] = item["name"]
info["workerOnline"] = item["workerOnline"]
info["tab"] = ["waiting", "finish"]
info["state"] = state
ret["list"].append(info)
return ret
def callNext(self,inputData,passed = 0):
ret = {}
stationID = inputData["stationID"]
queueID = inputData["queueID"]
workerID = inputData["id"]
#修改队列最后在线医生
queue = {}
queue["id"] = queueID
queue["stationID"] = stationID
queue["workerOnline"] = workerID
queueInfo.QueueInfoInterface().edit(queue)
#修改队列进行中人员 且医生为当前医生的 为已完成
doingList = DB.DBLocal.where('visitor_local_data', stationID=inputData["stationID"] ,queueID = inputData["queueID"]\
,status = "doing", workerOnline = workerID)
lastOne = {"id": "","stationID":stationID, "queueID": queueID, "name": "", "status": "finish"}
# if passed == 1:
# lastOne["status"] = "pass"
for item in doingList:
lastOne["id"] = item["id"]
if passed == 1:
lastOne["status"] = "pass"
lastOne["name"] = item["name"]
lastOne["workEndTime"] = self.getCurrentTime()
VisitorLocalInterface(stationID).edit(lastOne)
#修改呼叫人员状态改为Doing 呼叫医生改为当前医生
waitList = QueueDataController().getQueueVisitor(inputData)
nextOne = parpareOne = {}
for item in waitList:
if item["locked"] != 1:
nextOne = item
nextOne["status"] = "doing"
nextOne["workerOnline"] = workerID
nextOne["workStartTime"] = self.getCurrentTime()
VisitorLocalInterface(stationID).edit(nextOne)
try:
parpareOne = iter(waitList).next()
except:
parpareOne = {}
self.publish(inputData,lastOne,nextOne,parpareOne,ret)
break
return ret
def getQueueList(self,inputData):
queueList = queueInfo.QueueInfoInterface().getList(inputData)
workerID = inputData["id"]
matchQueue = []
for queue in queueList:
if queue["workerLimit"] == "none":
matchQueue.append(queue)
else:
workerLimit = str2List(queue["workerLimit"])
if workerID in workerLimit:
matchQueue.append(queue)
ret = {"num": len(matchQueue), "list": []}
for item in matchQueue:
info = {}
info["id"] = item["id"]
info["name"] = item["name"]
info["workerOnline"] = item["workerOnline"]
info["tab"] = ["waiting", "finish"]
ret["list"].append(info)
return ret
def callVisitor(self,inputData):
ret = {}
stationID = inputData["stationID"]
queueID = inputData["queueID"]
workerID = inputData["id"]
visitorID = inputData["visitorID"]
# 修改队列最后在线医生
queue = {}
queue["id"] = queueID
queue["stationID"] = stationID
queue["workerOnline"] = workerID
queueInfo.QueueInfoInterface().edit(queue)
# 修改呼叫人员状态改为Doing 呼叫医生改为当前医生
selectOne = VisitorLocalInterface(stationID).getInfo({"id": visitorID})
if selectOne["locked"] != 1:
nextOne = {"id": visitorID, "stationID" :stationID}
nextOne["status"] = "doing"
nextOne["workerOnline"] = workerID
nextOne["workStartTime"] = self.getCurrentTime()
VisitorLocalInterface(stationID).edit(nextOne)
nextOne["name"] = selectOne["name"]
lastOne = parpareOne = {}
self.publish(inputData,lastOne,nextOne,parpareOne,ret)
return ret
def publishNew(self, inputData, lastOne, nextOne, prepareOne, ret):
stationID = inputData["stationID"]
queueID = inputData["queueID"]
workerID = inputData["id"]
# 获得叫号器信息，位置
caller = self.getCallerInfo(inputData)
pos = caller["pos"]
if prepareOne != {} and lastOne != {}:
LogOut.info("caller next req pos " + pos + " last " + lastOne["name"] + " doing " + nextOne["name"])
LogOut.info("parpare One : " + prepareOne["name"])
worker = WorkerInterface().getInfo({"stationID":stationID,"id":workerID})
#记录到呼叫记录表中
record = {}
record["stationID"] = stationID
record["callerID"] = caller["id"]
record["workerID"] = workerID
record["queueID"] = queueID
record["currentVisitorID"] = nextOne["id"]
record["currentVisitorName"] = nextOne["name"]
curDateTime = time.strftime("%Y-%m-%d %H:%M:%S", time.localtime())
record["dateTime"] = curDateTime
record["showCnt"] = 10
callRecordInterface().record(record)
key = {"type":"publish","stationID":stationID,"callerID":caller["id"],"action":"getCallerList"}
common.func.CachedClearValue(json.dumps(key))
key = {"type": "publish", "stationID": stationID, "callerID": caller["id"], "action": "getStationList"}
common.func.CachedClearValue(json.dumps(key))
#更新nextOne和prepareOne的信息
if nextOne:
where = {"id": nextOne["id"]}
next_visitor = DB.DBLocal.select("visitor_source_data",
where=where).first()
nextOne.update({"snumber": next_visitor.snumber})
nextOne.update({"cardID": next_visitor.cardID})
if prepareOne:
where = {"id": prepareOne["id"]}
prepare_visitor = DB.DBLocal.select("visitor_source_data",
where=where).first()
prepareOne.update({"snumber": prepare_visitor.snumber})
prepareOne.update(({"cardID": prepare_visitor.cardID}))
# 转换呼叫音频
cid = str(stationID) + "_" + nextOne["id"]
qInfo = queueInfo.QueueInfoInterface().getInfo({"stationID": stationID, "id": queueID})
sceneID = qInfo["sceneID"]
scene = SceneInterface().getSceneInfo({"sceneID": sceneID})
# V1.2.1 增加按照名字、序号、卡号等语音播报方式
# V1.2.1 将"请***准备"设置为可配置项
property = scene["property"]
callMode = property["callMode"]
if callMode == 'callByName':
nextOneText = nextOne.get("name")
prepareOneText = prepareOne.get("name", "")
elif callMode == 'callBySnumber':
nextOneText = "%s号" % nextOne.get("snumber")
prepareOneText = "%s号" % prepareOne.get("snumber", "")
elif callMode == 'callByCardID':
nextOneText = nextOne.get("cardID")
prepareOneText = prepareOne.get("cardID", "")
else:
raise Exception("unsupport callMode")
text = "请%s到%s%s" % (nextOneText, pos, scene["outputText"])
# TODO: V1.21 scene property add noPrepare
if not property["noPrepare"]:
if prepareOne != {}:
text += ", 请%s准备" % prepareOneText
publishDev = PublishDevInterface()
mediaBoxInterface = MediaBoxInterface()
devList = publishDev.getInfo({"stationID":stationID})
ret["list"] = []
for dev in devList:
# 增加语音盒在线判断
mediabox = mediaBoxInterface.mediaBoxStatus(dev)
callerLimit = mediabox["callerLimit"]
if callerLimit:
callerLimit = str2List(callerLimit)
if caller["id"] not in callerLimit:
continue
if mediabox["status"] == "offline":
continue
ret["list"].append({"soundUrl":dev["deviceIP"] , "text" : text, "id": nextOne["id"]})
