def handle_edit_incident_button(ac: ActionContext):
dialog = Dialog(
title=f"Edit Incident {ac.incident.pk}",
submit_label="Save",
state=ac.incident.pk,
elements=[
Text(label="Report", name="report", value=ac.incident.report),
TextArea(label="Summary",
name="summary",
value=ac.incident.summary,
optional=True,
placeholder="Can you share any more details?"),
TextArea(
label="Impact",
name="impact",
value=ac.incident.impact,
optional=True,
placeholder="Who or what might be affected?",
hint="Think about affected people, systems, and processes"),
SelectFromUsers(label="Lead",
name="lead",
value=ac.incident.lead.external_id
if ac.incident.lead else None,
optional=True),
SelectWithOptions([(s.capitalize(), i)
for i, s in Incident.SEVERITIES],
value=ac.incident.severity,
label="Severity",
name="severity",
optional=True)
])
dialog.send_open_dialog(INCIDENT_EDIT_DIALOG, ac.trigger_id)
def slash_command(request):
"""
Handles slash commands from slack
More details here: https://api.slack.com/slash-commands
@param request the request from slack containing the slash command
@return: return a HTTP response to indicate the request was handled
"""
user_id = request.POST.get("user_id")
trigger_id = request.POST.get("trigger_id")
report = request.POST.get("text")
dialog = Dialog(
title="Report an Incident",
submit_label="Report",
elements=[
Text(
label="Report",
name="report",
placeholder="What's the tl;dr?",
value=report,
),
TextArea(
label="Summary",
name="summary",
optional=True,
placeholder="Can you share any more details?",
),
TextArea(
label="Impact",
name="impact",
optional=True,
placeholder="Who or what might be affected?",
hint="Think about affected people, systems, and processes",
),
SelectFromUsers(label="Lead", name="lead", optional=True),
SelectWithOptions(
[(s.capitalize(), i) for i, s in Incident.SEVERITIES],
label="Severity",
name="severity",
optional=True,
),
],
)
logger.info(
f"Handling Slack slash command for user {user_id}, report {report} - opening dialog"
)
dialog.send_open_dialog(INCIDENT_REPORT_DIALOG, trigger_id)
return HttpResponse()
def slash_command(request):
"""
Handles slash commands from slack
More details here: https://api.slack.com/slash-commands
Note: The order the elements are specified is the order they
appear in the slack dialog
@param request the request from slack containing the slash command
@return: return a HTTP response to indicate the request was handled
"""
user_id = request.POST.get("user_id")
trigger_id = request.POST.get("trigger_id")
channel_id = request.POST.get("channel_id")
text = request.POST.get("text").split(" ")
command_name = text.pop(0)
message = " ".join(text)
if command_name == INCIDENT_CREATE_SLUG:
name = get_user_profile(user_id)["name"]
dialog = Dialog(
title="Report an Incident",
submit_label="Report",
elements=[
Text(
label="Title",
name="report",
placeholder="What's happened, in a sentence?",
value=message,
)
],
)
if hasattr(settings, "INCIDENT_REPORT_CHANNEL_ID"):
dialog.add_element(
SelectWithOptions(
[
("Yes - this is a live incident happening right now", "live"),
(
"No - this is just a report of something that happened",
"report",
),
],
label="Is this a live incident?",
name="incident_type",
optional=False,
)
)
dialog.add_element(
TextArea(
label="Summary",
name="summary",
optional=True,
placeholder="Can you share any more details?",
)
)
dialog.add_element(
TextArea(
label="Impact",
name="impact",
optional=True,
placeholder="Who or what might be affected?",
hint="Think about affected people, systems, and processes",
)
)
dialog.add_element(SelectFromUsers(label="Lead", name="lead", optional=True))
dialog.add_element(
SelectWithOptions(
[(s.capitalize(), i) for i, s in Incident.SEVERITIES],
label="Severity",
name="severity",
optional=True,
)
)
dialog.send_open_dialog(INCIDENT_REPORT_DIALOG, trigger_id)
logger.info(
f"Handling Slack slash command for user {user_id}, command {command_name} - opening dialog"
)
elif command_name not in get_commands():
settings.SLACK_CLIENT.send_ephemeral_message(
channel_id,
user_id,
get_create_help(),
)
else:
handle_incident_command(
command_name=command_name,
message=message,
user_id=user_id,
channel_id=channel_id,
thread_ts=None,
)
return HttpResponse()
def slash_command(request):
"""
Handles slash commands from slack
More details here: https://api.slack.com/slash-commands
Note: The order the elements are specified is the order they
appear in the slack dialog
@param request the request from slack containing the slash command
@return: return a HTTP response to indicate the request was handled
"""
user_id = request.POST.get("user_id")
channel_id = request.POST.get("channel_id")
trigger_id = request.POST.get("trigger_id")
report = request.POST.get("text")
if (
settings.INCIDENT_REPORT_CHANNEL_ID
and channel_id != settings.INCIDENT_REPORT_CHANNEL_ID
):
settings.SLACK_CLIENT.send_ephemeral_message(
channel_id,
user_id,
f"Looks like you are trying to report an incident in the wrong "
f"channel :thinking_face:\n"
f"The correct place is <#{settings.INCIDENT_REPORT_CHANNEL_ID}>",
)
return HttpResponse()
dialog = Dialog(
title="Report an Incident",
submit_label="Report",
elements=[
Text(
label="Title",
name="report",
placeholder="What's happened, in a sentence?",
value=report,
)
],
)
if hasattr(settings, "INCIDENT_REPORT_CHANNEL_ID"):
dialog.add_element(
SelectWithOptions(
[
("Yes - this is a live incident happening right now", "live"),
("No - this is just a report of something that happened", "report"),
],
label="Is this a live incident?",
name="incident_type",
optional=False,
)
)
dialog.add_element(
TextArea(
label="Summary",
name="summary",
optional=True,
placeholder="Can you share any more details?",
)
)
dialog.add_element(
TextArea(
label="Impact",
name="impact",
optional=True,
placeholder="Who or what might be affected?",
hint="Think about affected people, systems, and processes",
)
)
dialog.add_element(SelectFromUsers(label="Lead", name="lead", optional=True))
dialog.add_element(
SelectWithOptions(
[(s.capitalize(), i) for i, s in Incident.SEVERITIES],
label="Severity",
name="severity",
optional=True,
)
)
logger.info(
f"Handling Slack slash command for user {user_id}, report {report} - opening dialog"
)
dialog.send_open_dialog(INCIDENT_REPORT_DIALOG, trigger_id)
return HttpResponse()