def sol(request, complains_id):
subject = "Complaint Solved.."
email_from = settings.EMAIL_HOST_USER
if request.method == 'POST':
complaint = Rfwd_complaint.objects.get(pk=complains_id)
id = complains_id
complain_about = complaint.complain_about
complain_too = complaint.complain_too
complain = complaint.complain
solution = request.POST.get('solution')
comp = solcomplaint(id=id,
complain_about=complain_about,
complain_too=complain_too,
complain=complain,
solution=solution)
comp.save()
update = ComplainUpdate(
complain_id=complains_id,
update_desc="The Complaint has been solved Successfully ")
update.save()
message = " Your complain has been solved!we take {} steps to solve it ".format(
solution)
email = complaint.user.email
complaint.delete()
recipient_list = [
email,
]
messages.success(request, "Complain successfully Deleted")
send_mail(subject,
message,
email_from,
recipient_list,
fail_silently=False)
return redirect('fachomepage')
def send(request, complains_id):
subject = "Complaint Recived.."
message = " A new complaint has been recived.Please visit your portal, " \
"Evaluate the complain and forward to the corresponded personel" \
"Thank YOU!S "
email_from = settings.EMAIL_HOST_USER
if request.method == "POST":
email = request.POST.get('email')
forward = request.POST.get('forward')
print(forward, email)
complains = Rcomplaint.objects.get(pk=complains_id)
complain_about = complains.complain_about
complain_too = complains.complain_too
complain = complains.complain
user = complains.user
acomplaint = Acomplaint(pk=complains_id,
complain_about=complain_about,
complain_too=complain_too,
email=email,
forward=forward,
complain=complain,
send_to=complain_too,
user=user)
acomplaint.save()
complains.delete()
update = ComplainUpdate(
complain_id=complains_id,
update_desc=
"The Complaint has been Accepted And Send to your Corresponding HOD For approval. "
)
update.save()
updat = ComplaintUpdate(
complain_id=complains_id,
update_desc=
"The Complaint has been Recieved by the Corresponding HOD For approval. "
)
updat.save()
recipient_list = [
email,
]
messages.success(request, " Complain successfully Sended")
send_mail(subject,
message,
email_from,
recipient_list,
fail_silently=False)
return redirect('corhomepage')
complains = Rcomplaint.objects.get(pk=complains_id)
gcomplains = genComplainto.objects.all()
context = {'complains': complains, 'gcomplains': gcomplains}
users = request.user
return render(request, 'faculity/send.html', context)
def approved(request, complains_id):
subject = "Complaint Recived.."
message = " A new complaint has been recived.Please visit your portal, " \
"Evaluate the complain and forward to the corresponded personel" \
"Thank YOU!S "
email_from = settings.EMAIL_HOST_USER
if request.method == "POST":
email = request.POST.get('email')
forward = request.POST.get('forward')
print(email)
complains = Acomplaint.objects.get(pk=complains_id)
complain_about = complains.complain_about
complain_too = complains.complain_too
complain = complains.complain
user = complains.user
appcomplaint = dcomplaint(pk=complains_id,
complain_about=complain_about,
complain_too=complain_too,
email=email,
complain=complain,
user=user,
send_to=complain_too,
forward=forward)
appcomplaint.save()
complains.delete()
update = ComplainUpdate(
complain_id=complains_id,
update_desc=
"The Complaint has been Approved And send To the Corressponding Dean "
)
updat = ComplaintUpdate(
complain_id=complains_id,
update_desc=
"The Complaint has been Approved And send To the Corressponding Dean. "
)
updat.save()
update.save()
recipient_list = [
email,
]
messages.success(request, " Complain successfully Sended")
send_mail(subject,
message,
email_from,
recipient_list,
fail_silently=False)
return redirect('hodhomepage')
complains = Acomplaint.objects.get(pk=complains_id)
complain_to = complains.complain_too
gcomplains = genComplainto.objects.filter(gencomplain_to=complain_to)
context = {'complains': complains, 'gcomplains': gcomplains}
return render(request, 'faculity/approv.html', context)
def rej(request, complains_id):
subject = "Complaint Rejected.."
email_from = settings.EMAIL_HOST_USER
if request.method == 'POST':
complains = Acomplaint.objects.get(pk=complains_id)
id = complains_id
complain_about = complains.complain_about
complain_too = complains.complain_too
complain = complains.complain
reason = request.POST.get('reason')
comp = Rejcomplaint(id=id,
complain_about=complain_about,
complain_too=complain_too,
complain=complain,
reason=reason)
comp.save()
update = ComplainUpdate(
complain_id=complains_id,
update_desc="The Complaint has been Rejected. ")
update.save()
updat = ComplaintUpdate(
complain_id=complains_id,
update_desc="The Complaint has been Rejected. ")
updat.save()
email = complains.user.email
complains.delete()
message = " Your complain has been Rejected!Due to these {} Reasons.Please Register a valid COmplain Thanks! ".format(
reason)
recipient_list = [
email,
]
print(recipient_list)
messages.success(request, "Complain successfully Deleted")
send_mail(subject,
message,
email_from,
recipient_list,
fail_silently=False)
return redirect('hodhomepage')