def send_message(subject="Website Query", message="", sender="", status="Open"): from website.doctype.contact_us_settings.templates.pages.contact \ import send_message as website_send_message if not website_send_message(subject, message, sender): return if subject=="Support": # create support ticket from support.doctype.support_ticket.get_support_mails import add_support_communication add_support_communication(subject, message, sender, mail=None) else: # make lead / communication from selling.doctype.lead.get_leads import add_sales_communication add_sales_communication(subject or "Website Query", message, sender, sender, mail=None, status=status)
def send_message(subject="Website Query", message="", sender="", status="Open"): from website.doctype.contact_us_settings.templates.pages.contact \ import send_message as website_send_message if not website_send_message(subject, message, sender): return if subject=="Support": # create support ticket from support.doctype.support_ticket.get_support_mails import add_support_communication add_support_communication(subject, message, sender, mail=None) else: # make lead / communication from selling.doctype.lead.get_leads import add_sales_communication add_sales_communication(subject or "Website Query", message, sender, sender, mail=None, status=status)
def make_new_ticket(subject, message):
if not (subject and message):
raise webnotes.throw(_("Please write something in subject and message!"))
from support.doctype.support_ticket.get_support_mails import add_support_communication
ticket = add_support_communication(subject, message, webnotes.session.user)
return ticket.doc.name
def make_new_ticket(subject, message):
if not (subject and message):
raise webnotes.throw(
_("Please write something in subject and message!"))
from support.doctype.support_ticket.get_support_mails import add_support_communication
ticket = add_support_communication(subject, message, webnotes.session.user)
return ticket.doc.name
