def queue_add(request, response_format='html'):
"Queue add"
if not request.user.get_profile().is_admin('treeio.services'):
return user_denied(request,
message="You don't have administrator access to the Service Support module")
if request.POST:
if not 'cancel' in request.POST:
queue = TicketQueue()
form = QueueForm(
request.user.get_profile(), request.POST, instance=queue)
if form.is_valid():
queue = form.save()
queue.set_user_from_request(request)
return HttpResponseRedirect(reverse('services_queue_view', args=[queue.id]))
else:
return HttpResponseRedirect(reverse('services_settings_view'))
else:
form = QueueForm(request.user.get_profile())
context = _get_default_context(request)
context.update({'form': form})
return render_to_response('services/queue_add', context,
context_instance=RequestContext(request), response_format=response_format)
def queue_add(request, response_format='html'):
"Queue add"
if not request.user.get_profile().is_admin('treeio.services'):
return user_denied(
request,
message=
"You don't have administrator access to the Service Support module"
)
if request.POST:
if not 'cancel' in request.POST:
queue = TicketQueue()
form = QueueForm(request.user.get_profile(),
request.POST,
instance=queue)
if form.is_valid():
queue = form.save()
queue.set_user_from_request(request)
return HttpResponseRedirect(
reverse('services_queue_view', args=[queue.id]))
else:
return HttpResponseRedirect(reverse('services_settings_view'))
else:
form = QueueForm(request.user.get_profile())
context = _get_default_context(request)
context.update({'form': form})
return render_to_response('services/queue_add',
context,
context_instance=RequestContext(request),
response_format=response_format)
def queue_edit(request, queue_id, response_format='html'):
"Queue edit"
queue = get_object_or_404(TicketQueue, pk=queue_id)
if not request.user.get_profile().has_permission(queue, mode='w'):
return user_denied(request,
message="You don't have access to this Queue")
if request.POST:
if not 'cancel' in request.POST:
form = QueueForm(request.user.get_profile(),
request.POST,
instance=queue)
if form.is_valid():
queue = form.save()
return HttpResponseRedirect(
reverse('services_queue_view', args=[queue.id]))
else:
return HttpResponseRedirect(
reverse('services_queue_view', args=[queue.id]))
else:
form = QueueForm(request.user.get_profile(), instance=queue)
context = _get_default_context(request)
context.update({'queue': queue, 'form': form})
return render_to_response('services/queue_edit',
context,
context_instance=RequestContext(request),
response_format=response_format)
def queue_edit(request, queue_id, response_format='html'):
"Queue edit"
queue = get_object_or_404(TicketQueue, pk=queue_id)
if not request.user.get_profile().has_permission(queue, mode='w'):
return user_denied(request, message="You don't have access to this Queue")
if request.POST:
if not 'cancel' in request.POST:
form = QueueForm(request.user.get_profile(), request.POST, instance=queue)
if form.is_valid():
queue = form.save()
return HttpResponseRedirect(reverse('services_queue_view', args=[queue.id]))
else:
return HttpResponseRedirect(reverse('services_queue_view', args=[queue.id]))
else:
form = QueueForm(request.user.get_profile(), instance=queue)
context = _get_default_context(request)
context.update({'queue': queue, 'form': form})
return render_to_response('services/queue_edit', context,
context_instance=RequestContext(request), response_format=response_format)