def test_case_routed_by_second_tier_if_tier_one_conditions_not_met(self):
queue_2 = Queue(team=self.team)
queue_2.save()
flag = FlagFactory(team=self.team)
rule = self.create_routing_rule(
team_id=self.team.id,
queue_id=self.queue.id,
tier=5,
status_id=CaseStatus.objects.get(status="submitted").id,
additional_rules=[RoutingRulesAdditionalFields.FLAGS],
)
rule.flags_to_include.add(flag)
self.create_routing_rule(
team_id=self.team.id,
queue_id=queue_2.id,
tier=6,
status_id=CaseStatus.objects.get(status="submitted").id,
additional_rules=[],
)
case = self.create_open_application_case(organisation=self.organisation)
run_routing_rules(case)
self.assertNotIn(self.queue, set(case.queues.all()))
self.assertIn(queue_2, set(case.queues.all()))
def test_case_routed_to_multiple_queues_with_multiple_team_rules_status_changed(self):
queue_2 = Queue(team=self.team)
queue_2.save()
team_2 = Team(name="team2")
team_2.save()
self.create_routing_rule(
team_id=self.team.id,
queue_id=self.queue.id,
tier=5,
status_id=CaseStatus.objects.get(status="submitted").id,
additional_rules=[],
)
self.create_routing_rule(
team_id=team_2.id,
queue_id=queue_2.id,
tier=6,
status_id=CaseStatus.objects.get(status="submitted").id,
additional_rules=[],
)
case = self.create_open_application_case(organisation=self.organisation)
run_routing_rules(case)
self.assertIn(self.queue, set(case.queues.all()))
self.assertIn(queue_2, set(case.queues.all()))
def test_case_advances_to_next_status_if_rules_not_run(self):
queue_2 = Queue(team=self.team)
queue_2.save()
under_review = CaseStatus.objects.get(status="under_review")
self.create_routing_rule(
team_id=self.team.id, queue_id=queue_2.id, tier=6, status_id=under_review.id, additional_rules=[],
)
case = self.create_open_application_case(organisation=self.organisation)
run_routing_rules(case)
self.assertIn(queue_2, set(case.queues.all()))
self.assertEqual(case.status, under_review)
def test_assignments_persist_if_queue_is_not_removed_from_a_queue(self):
CaseAssignment.objects.create(queue=self.queue,
case=self.case,
user=self.gov_user)
self.url = reverse("cases:case", kwargs={"pk": self.case.id})
new_queue = Queue(name="new queue", team=self.team)
new_queue.save()
data = {"queues": [new_queue.id, self.queue.id]}
self.client.put(self.url, data=data, **self.gov_headers)
self.assertEqual(len(CaseAssignment.objects.all()), 1)
def test_case_routed_to_one_queue_with_different_rule_tiers_same_team_when_status_changed(self):
queue_2 = Queue(team=self.team)
queue_2.save()
self.create_routing_rule(
team_id=self.team.id,
queue_id=self.queue.id,
tier=5,
status_id=CaseStatus.objects.get(status="submitted").id,
additional_rules=[],
)
self.create_routing_rule(
team_id=self.team.id,
queue_id=queue_2.id,
tier=6,
status_id=CaseStatus.objects.get(status="submitted").id,
additional_rules=[],
)
case = self.create_open_application_case(organisation=self.organisation)
run_routing_rules(case)
self.assertIn(self.queue, case.queues.all())
self.assertNotIn(queue_2, case.queues.all())
def create_queue(name: str, team: Team):
queue = Queue(name=name, team=team)
queue.save()
return queue
def create_batch_queues(self, queue_count):
print(f"creating {queue_count} queues")
queue_details = {"name": "random", "team": self.team}
Queue.objects.bulk_create(
[Queue(**queue_details) for i in range(0, queue_count)])