def update(self, soup, email):
current_app.logger.info(f'attempting to update a zayo ticket')
match = re.search('TTN-\d+', email['Subject'])
if not match:
current_app.logger.info(f'could not find an RE match - skipping')
return
ticket = match.group()
maint = Maintenance.query.filter_by(provider_maintenance_id=ticket,
rescheduled=0).all()
if maint:
assert len(maint) == 1, 'More than one maint returned!'
maint = maint[0]
u = MaintUpdate(maintenance_id=maint.id,
comment=self.clean_line(soup.text),
updated=datetime.datetime.now())
self.add_and_commit(u)
current_app.logger.info(f'maintenance updated')
return True
return False
def update(self, soup, email):
maint_id = self.get_maint_id(email)
if not maint_id:
return False
maint = Maintenance.query.filter_by(
provider_maintenance_id=maint_id, rescheduled=0
).first()
if not maint:
return False
update_text = soup.text
if not update_text:
for payload in email.get_payload():
update_text = payload.get_payload()
u = MaintUpdate(
maintenance_id=maint.id, comment=soup.text, updated=datetime.datetime.now()
)
self.add_and_commit(u)
return True
def update(self, soup, email):
match = re.search('TTN-\d+', email['Subject'])
if not match:
return
ticket = match.group()
maint = Maintenance.query.filter_by(
provider_maintenance_id=ticket, rescheduled=0
).all()
if maint:
assert len(maint) == 1, 'More than one maint returned!'
maint = maint[0]
u = MaintUpdate(
maintenance_id=maint.id,
comment=soup.text,
updated=datetime.datetime.now(),
)
self.add_and_commit(u)
return True
return False
def update(self, email, cal):
maint = Maintenance.query.filter_by(
provider_maintenance_id=cal['X-MAINTNOTE-MAINTENANCE-ID'],
rescheduled=0).first()
if not maint:
return False
u = MaintUpdate(
maintenance_id=maint.id,
comment=cal['DESCRIPTION'],
updated=datetime.datetime.now(),
)
self.add_and_commit(u)
return True
def update(self, email, cal):
current_app.logger.info(f'attempting to update maintenance')
maint = Maintenance.query.filter_by(
provider_maintenance_id=cal['X-MAINTNOTE-MAINTENANCE-ID'],
rescheduled=0).first()
if not maint:
return False
u = MaintUpdate(maintenance_id=maint.id, comment=cal['DESCRIPTION'],
updated=datetime.datetime.now())
self.add_and_commit(u)
current_app.logger.info(f'maintenance {maint.provider_maintenance_id} updated successfully')
return True