def ticket_created(sender, instance, created, **kwargs):
"""
Creates activities and notifications when ticket is saved.
:param sender: the ticket class.
:param instance: the ticket instance.
:param created: boolean flag if instance is new.
"""
if created:
admins = set([
admin
for admin
in instance.admins
if admin != instance.submitted_by
])
# Notify queue admins that a new ticket has been created.
notify.send(
sender = sender,
recipient = admins,
actor = instance.submitted_by,
verb = 'created the ticket',
action_object = instance,
preposition = 'in ticket queue',
target = instance.queue
)
# Log ticket creation activity.
Activity.objects.create(
ticket = instance,
actor = instance.submitted_by,
verb = 'created the ticket'
)
def ticket_action(sender, ticket, actor, verb):
"""
Creates activities and notifications for specified ticket action.
:param sender: the Ticket class.
:param ticket: the Ticket instance.
"""
# Get associated users, minus the user performing the action.
recipients = set([
recipient
for recipient
in ticket.associated_staff
if recipient != actor
])
# Notify associated users.
notify.send(
sender = sender,
recipient = recipients,
actor = actor,
verb = verb,
action_object = ticket,
preposition = 'in ticket queue',
target = ticket.queue
)
# Log the activity.
Activity.objects.create(ticket=ticket, actor=actor, verb=verb)
def post_save(cls, sender, instance, created, **kwargs):
if created:
# TODO 添加通知
from apps.account.models import Focus
instance.tag.update_date = now()
instance.tag.save()
for focus in Focus.get_focus_by_content_object(instance.tag).exclude(user=instance.question.user):
notify.send(get_model(settings.AUTH_USER_MODEL).objects.get(id=settings.NOTIFICATION_USER),
recipient=focus.user,
verb=u'你关注的标签[{tag}]有新的问题'.format(tag=instance.tag.title),
action_object=instance,
description=instance.question.get_markdown()
)
def post_save(cls, sender, instance, created, **kwargs):
if created:
# TODO 添加通知
from apps.account.models import Focus
instance.tag.update_date = now()
instance.tag.save()
for focus in Focus.get_focus_by_content_object(
instance.tag).exclude(user=instance.question.user):
notify.send(
get_model(settings.AUTH_USER_MODEL).objects.get(
id=settings.NOTIFICATION_USER),
recipient=focus.user,
verb=u'你关注的标签[{tag}]有新的问题'.format(tag=instance.tag.title),
action_object=instance,
description=instance.question.get_markdown())
def post_save(cls, sender, instance, created, **kwargs):
if created:
instance.article.update_date = now()
instance.article.save()
#TODO 添加通知
sender = get_model(settings.AUTH_USER_MODEL).objects.get(id=settings.NOTIFICATION_USER)
notify.send(sender,
recipient=instance.article.user,
verb=u'你发起的文章[{article}]有新的回复'.format(article=instance.article.title),
action_object=instance,
description=instance.get_markdown()
)
from apps.account.models import Focus
for focus in Focus.get_focus_by_content_object(instance.article).exclude(user__in=[instance.user, instance.article.user]):
print focus.user
notify.send(sender,
recipient=focus.user,
verb=u'你关注的文章[{article}]有新的回复'.format(article=instance.article.title),
action_object=instance,
description=instance.get_markdown()
)
def post_save(cls, sender, instance, created, **kwargs):
if created:
instance.question.update_status()
# TODO 添加通知
from apps.account.models import Focus
sender = get_model(settings.AUTH_USER_MODEL).objects.get(id=settings.NOTIFICATION_USER)
notify.send(sender,
recipient=instance.question.user,
verb=u'你发起的问题[{question}]有新的回答'.format(question=instance.question.title),
action_object=instance,
description=instance.get_markdown()
)
for focus in Focus.get_focus_by_content_object(instance.question).exclude(
user__in=[instance.user.id, instance.question.user.id]):
notify.send(sender,
recipient=focus.user,
verb=u'你关注的问题[{question}]有新的回答'.format(question=instance.question.title),
action_object=instance,
description=instance.get_markdown()
)
def post_save(cls, sender, instance, created, **kwargs):
if created:
instance.question.update_status()
# TODO 添加通知
from apps.account.models import Focus
sender = get_model(settings.AUTH_USER_MODEL).objects.get(
id=settings.NOTIFICATION_USER)
notify.send(sender,
recipient=instance.question.user,
verb=u'你发起的问题[{question}]有新的回答'.format(
question=instance.question.title),
action_object=instance,
description=instance.get_markdown())
for focus in Focus.get_focus_by_content_object(
instance.question
).exclude(user__in=[instance.user.id, instance.question.user.id]):
notify.send(sender,
recipient=focus.user,
verb=u'你关注的问题[{question}]有新的回答'.format(
question=instance.question.title),
action_object=instance,
description=instance.get_markdown())
def ticket_changed(sender, ticket, actor, **kwargs):
"""
Creates activities and notifications when ticket is changed.
:param sender: the ticket class.
:param instance: the ticket instance.
"""
# Ticket contains updated attribute values, so get a cached version from DB.
cached = Ticket.objects.get(pk=ticket.pk)
recipients = set([
recipient
for recipient
in ticket.associated_staff
if recipient != actor
])
if ticket.queue != cached.queue:
# Changed queue.
notify.send(
sender = sender,
recipient = recipients,
actor = actor,
verb = 'transferred the ticket',
action_object = ticket,
preposition = 'to ticket queue',
target = ticket.queue
)
Activity.objects.create(
ticket = ticket,
actor = actor,
verb = 'transferred the ticket to queue',
action_object = ticket.queue
)
# Reset the assignee.
ticket.assigned_to = None
if ticket.assigned_to and ticket.assigned_to != cached.assigned_to:
# Assigned to staff.
if ticket.assigned_to == actor:
# Self-assigned.
notify.send(
sender = sender,
recipient = recipients,
actor = actor,
verb = 'self-assigned the ticket',
action_object = ticket
)
Activity.objects.create(
ticket = ticket,
actor = actor,
verb = 'self-assigned the ticket',
)
else:
notify.send(
sender = sender,
recipient = recipients,
actor = actor,
verb = 'assigned the ticket',
action_object = ticket,
preposition = 'to',
target = ticket.assigned_to
)
Activity.objects.create(
ticket = ticket,
actor = actor,
verb = 'assigned the ticket to',
action_object = ticket.assigned_to
)
if ticket.due_date != cached.due_date:
# Changed due date.
notify.send(
sender = sender,
recipient = recipients,
actor = actor,
verb = 'changed the due date for the ticket',
action_object = ticket,
preposition = 'in ticket queue',
target = ticket.queue
)
Activity.objects.create(
ticket = ticket,
actor = actor,
verb = 'changed the due date for the ticket',
)
if ticket.priority != cached.priority:
# Changed priority.
notify.send(
sender = sender,
recipient = recipients,
actor = actor,
verb = 'changed the priority for the ticket',
action_object = ticket,
preposition = 'in ticket queue',
target = ticket.queue
)
Activity.objects.create(
ticket = ticket,
actor = actor,
verb = 'changed the priority for the ticket',
)
if ticket.summary != cached.summary:
# Changed summary.
notify.send(
sender = sender,
recipient = recipients,
actor = actor,
verb = 'changed the summary of the ticket',
action_object = ticket,
preposition = 'in ticket queue',
target = ticket.queue
)
Activity.objects.create(
ticket = ticket,
actor = actor,
verb = 'changed the summary of the ticket',
)
if ticket.description != cached.description:
# Changed description.
notify.send(
sender = sender,
recipient = recipients,
actor = actor,
verb = 'changed the description of the ticket',
action_object = ticket,
preposition = 'in ticket queue',
target = ticket.queue
)
Activity.objects.create(
ticket = instance,
actor = instance.recipients,
verb = 'changed the description of the ticket',
)
