def send_business_hours_message(conv):
'''
Sends a message to the user with the business hours of the business.
Args:
conv (Conversation): The conversation object tied to the user
'''
rich_card = BusinessMessagesRichCard(
standaloneCard=BusinessMessagesStandaloneCard(
cardContent=BusinessMessagesCardContent(
title='Business Hours',
description='''
Sunday 8:00 AM - 8:00 PM \nMonday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM \nWednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM \nFriday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
''',
)))
message_obj = BusinessMessagesMessage(
messageId=str(uuid.uuid4().int),
representative=BOT_REPRESENTATIVE,
richCard=rich_card,
fallback=('Business Hours...Open daily from 8 AM - 8 PM'))
send_message(message_obj, conv.id)
message_obj = BusinessMessagesMessage(
messageId=str(uuid.uuid4().int),
representative=BOT_REPRESENTATIVE,
text='''Thanks for inquiring about our Business Hours.
Please let us know how else we can help!''',
suggestions=get_cart_suggestions())
send_message(message_obj, conv.id)
def send_rich_card(conversation_id):
'''
Sends a sample rich card to the user.
Args:
conversation_id (str): The unique id for this user and agent.
'''
fallback_text = ('Business Messages!!!\n\n' +
'This is an example rich card\n\n' + SAMPLE_IMAGES[0])
rich_card = BusinessMessagesRichCard(
standaloneCard=BusinessMessagesStandaloneCard(
cardContent=BusinessMessagesCardContent(
title='Business Messages!!!',
description='This is an example rich card',
suggestions=get_sample_suggestions(),
media=BusinessMessagesMedia(
height=BusinessMessagesMedia.HeightValueValuesEnum.MEDIUM,
contentInfo=BusinessMessagesContentInfo(
fileUrl=SAMPLE_IMAGES[0], forceRefresh=False)))))
message_obj = BusinessMessagesMessage(messageId=str(uuid.uuid4().int),
representative=BOT_REPRESENTATIVE,
richCard=rich_card,
fallback=fallback_text)
send_message(message_obj, conversation_id)
def send_product_catalog(conversation_id):
"""Sends the product catalog to the conversation_id.
Args:
conversation_id (str): The unique id for this user and agent.
"""
rich_card = BusinessMessagesRichCard(carouselCard=get_menu_carousel())
fallback_text = ''
# Construct a fallback text for devices that do not support carousels
for card_content in rich_card.carouselCard.cardContents:
fallback_text += (
card_content.title + '\n\n' + card_content.description + '\n\n' +
card_content.media.contentInfo.fileUrl +
'\n---------------------------------------------\n\n')
message_obj = BusinessMessagesMessage(
messageId=str(uuid.uuid4().int),
representative=BOT_REPRESENTATIVE,
richCard=rich_card,
fallback=fallback_text,
suggestions=[
BusinessMessagesSuggestion(reply=BusinessMessagesSuggestedReply(
text='See my cart', postbackData=CMD_SHOW_CART)),
BusinessMessagesSuggestion(reply=BusinessMessagesSuggestedReply(
text='See the menu', postbackData=CMD_SHOW_PRODUCT_CATALOG)),
])
send_message(message_obj, conversation_id)
def send_online_shopping_info_message(conversation_id):
'''
Sends a rich card with online shopping info to the user.
Args:
conversation_id (str): The unique id for this user and agent.
'''
fallback_text = ('Online shopping will be available soon!')
rich_card = BusinessMessagesRichCard(
standaloneCard=
BusinessMessagesStandaloneCard(cardContent=BusinessMessagesCardContent(
title='Online shopping info!',
description=
'Thanks for your business, we are located in SF near the Golden Gate Bridge. Online shopping is not yet available, please check back with us in a few days.',
suggestions=[],
media=BusinessMessagesMedia(
height=BusinessMessagesMedia.HeightValueValuesEnum.MEDIUM,
contentInfo=BusinessMessagesContentInfo(
fileUrl=SAMPLE_IMAGES[4], forceRefresh=False)))))
message_obj = BusinessMessagesMessage(messageId=str(uuid.uuid4().int),
representative=BOT_REPRESENTATIVE,
richCard=rich_card,
fallback=fallback_text)
send_message(message_obj, conversation_id)
message_obj = BusinessMessagesMessage(
messageId=str(uuid.uuid4().int),
representative=BOT_REPRESENTATIVE,
text='Let us know how else we can help you:',
fallback='Please let us know how else we can help you.',
suggestions=[
BusinessMessagesSuggestion(reply=BusinessMessagesSuggestedReply(
text='Business hours', postbackData='business-hours-inquiry')),
])
send_message(message_obj, conversation_id)
def send_food_menu(conversation_id):
'''
Sends a sample food menu to the user.
Args:
conversation_id (str): The unique id for this user and agent.
'''
rich_card = BusinessMessagesRichCard(carouselCard=get_food_menu_carousel())
# Construct a fallback text for devices that do not support carousels.
fallback_text = ''
for card_content in rich_card.carouselCard.cardContents:
fallback_text += (
card_content.title + '\n\n' + card_content.description + '\n\n' +
card_content.media.contentInfo.fileUrl +
'\n---------------------------------------------\n\n')
message_obj = BusinessMessagesMessage(messageId=str(uuid.uuid4().int),
representative=BOT_REPRESENTATIVE,
richCard=rich_card,
fallback=fallback_text)
send_message(message_obj, conversation_id)
def send_shopping_cart(conv):
'''
Send the user their shopping cart.
'''
cart_items = ShoppedItem.objects.filter(cart=conv.shopping_cart)
if not conv.shopping_cart or len(cart_items) == 0:
message_obj = BusinessMessagesMessage(
messageId=str(uuid.uuid4().int),
representative=BOT_REPRESENTATIVE,
text=MSG_EMPTY_CART,
suggestions=[
BusinessMessagesSuggestion(
reply=BusinessMessagesSuggestedReply(
text=MSG_SHOW_FOOD_MENU, postbackData=CMD_FOOD_MENU)),
BusinessMessagesSuggestion(
reply=BusinessMessagesSuggestedReply(
text=MSG_SHOW_DRINKS_MENU,
postbackData=CMD_DRINK_MENU)),
BusinessMessagesSuggestion(
reply=BusinessMessagesSuggestedReply(
text=MSG_PENDING_ORDERS,
postbackData=CMD_SHOW_PENDING_PICKUP)),
])
send_message(message_obj, conv.id)
elif len(cart_items) == 1:
fallback_text = (
f'Your shopping cart contains a {cart_items[0].item.name}')
rich_card = BusinessMessagesRichCard(
standaloneCard=BusinessMessagesStandaloneCard(
cardContent=BusinessMessagesCardContent(
title=cart_items[0].item.name,
description=f'Quantity: {cart_items[0].quantity}',
suggestions=[],
media=BusinessMessagesMedia(
height=BusinessMessagesMedia.HeightValueValuesEnum.
MEDIUM,
contentInfo=BusinessMessagesContentInfo(
fileUrl=cart_items[0].item.image_url,
forceRefresh=False)))))
message_obj = BusinessMessagesMessage(
messageId=str(uuid.uuid4().int),
representative=BOT_REPRESENTATIVE,
richCard=rich_card,
fallback=fallback_text)
send_message(message_obj, conv.id)
message_obj = BusinessMessagesMessage(
messageId=str(uuid.uuid4().int),
representative=BOT_REPRESENTATIVE,
text=f'''The total value of your shopping cart is
${cart_items[0].item.price * cart_items[0].quantity}.''',
suggestions=get_cart_suggestions())
send_message(message_obj, conv.id)
else:
rich_card = BusinessMessagesRichCard(
carouselCard=get_cart_carousel(cart_items))
# Construct a fallback text for devices that do not support carousels.
fallback_text = ''
for card_content in rich_card.carouselCard.cardContents:
fallback_text += (
card_content.title + '\n\n' + card_content.description +
'\n\n' + card_content.media.contentInfo.fileUrl +
'\n---------------------------------------------\n\n')
message_obj = BusinessMessagesMessage(
messageId=str(uuid.uuid4().int),
representative=BOT_REPRESENTATIVE,
richCard=rich_card,
fallback=fallback_text)
send_message(message_obj, conv.id)
total_price = 0
for cart_item in cart_items:
total_price = total_price + cart_item.item.price * cart_item.quantity
message_obj = BusinessMessagesMessage(
messageId=str(uuid.uuid4().int),
representative=BOT_REPRESENTATIVE,
text=f'The total value of your shopping cart is ${total_price}.',
suggestions=get_cart_suggestions())
send_message(message_obj, conv.id)
def send_shopping_cart(conversation_id):
"""Sends a shopping cart to the user as a rich card carousel.
Args:
conversation_id (str): The unique id for this user and agent.
"""
credentials = service_account.Credentials.from_service_account_file(
SERVICE_ACCOUNT_LOCATION)
# Retrieve the inventory data
inventory = get_inventory_data()
# Pull the data from Google Datastore
client = datastore.Client(credentials=credentials)
key = client.key('ShoppingCart', conversation_id)
result = client.get(key)
shopping_cart_suggestions = [
BusinessMessagesSuggestion(reply=BusinessMessagesSuggestedReply(
text='See total price', postbackData='show-cart-price')),
BusinessMessagesSuggestion(reply=BusinessMessagesSuggestedReply(
text='Empty the cart', postbackData='empty-cart')),
BusinessMessagesSuggestion(reply=BusinessMessagesSuggestedReply(
text='See the menu', postbackData=CMD_SHOW_PRODUCT_CATALOG)),
]
if len(result.items()) == 0:
message_obj = BusinessMessagesMessage(
messageId=str(uuid.uuid4().int),
representative=BOT_REPRESENTATIVE,
text='There are no items in your shopping cart.',
suggestions=shopping_cart_suggestions)
send_message(message_obj, conversation_id)
elif len(result.items()) == 1:
for product_name, quantity in result.items():
product_id = get_id_by_product_name(product_name)
fallback_text = ('You have one type of item in the shopping cart')
rich_card = BusinessMessagesRichCard(
standaloneCard=BusinessMessagesStandaloneCard(
cardContent=BusinessMessagesCardContent(
title=product_name,
description=f'{quantity} in cart.',
suggestions=[
BusinessMessagesSuggestion(
reply=BusinessMessagesSuggestedReply(
text='Remove one',
postbackData='{' +
f'"action":"{CMD_DEL_ITEM}","item_name":"{product_id}"'
+ '}'))
],
media=BusinessMessagesMedia(
height=BusinessMessagesMedia.HeightValueValuesEnum.
MEDIUM,
contentInfo=BusinessMessagesContentInfo(
fileUrl=inventory['food'][product_id]
['image_url'],
forceRefresh=False)))))
message_obj = BusinessMessagesMessage(
messageId=str(uuid.uuid4().int),
representative=BOT_REPRESENTATIVE,
richCard=rich_card,
suggestions=shopping_cart_suggestions,
fallback=fallback_text)
send_message(message_obj, conversation_id)
else:
cart_carousel_items = []
# Iterate through the cart and generate a carousel of items
for product_name, quantity in result.items():
product_id = get_id_by_product_name(product_name)
cart_carousel_items.append(
BusinessMessagesCardContent(
title=product_name,
description=f'{quantity} in cart.',
suggestions=[
BusinessMessagesSuggestion(
reply=BusinessMessagesSuggestedReply(
text='Remove one',
postbackData='{' +
f'"action":"{CMD_DEL_ITEM}","item_name":"{product_id}"'
+ '}'))
],
media=BusinessMessagesMedia(
height=BusinessMessagesMedia.HeightValueValuesEnum.
MEDIUM,
contentInfo=BusinessMessagesContentInfo(
fileUrl=inventory['food'][product_id]['image_url'],
forceRefresh=False))))
rich_card = BusinessMessagesRichCard(
carouselCard=BusinessMessagesCarouselCard(
cardContents=cart_carousel_items,
cardWidth=BusinessMessagesCarouselCard.
CardWidthValueValuesEnum.MEDIUM))
fallback_text = ''
# Construct a fallback text for devices that do not support carousels
for card_content in rich_card.carouselCard.cardContents:
fallback_text += (
card_content.title + '\n\n' + card_content.description +
'\n\n' + card_content.media.contentInfo.fileUrl +
'\n---------------------------------------------\n\n')
message_obj = BusinessMessagesMessage(
messageId=str(uuid.uuid4().int),
representative=BOT_REPRESENTATIVE,
richCard=rich_card,
suggestions=shopping_cart_suggestions,
fallback=fallback_text,
)
send_message(message_obj, conversation_id)
