def create_case(request):
users = []
if request.user.role == "ADMIN" or request.user.is_superuser:
users = User.objects.filter(is_active=True,
company=request.company).order_by("email")
elif request.user.google.all():
users = []
else:
users = User.objects.filter(role="ADMIN",
company=request.company).order_by("email")
accounts = Account.objects.filter(status="open", company=request.company)
contacts = Contact.objects.filter(company=request.company)
if request.user.role != "ADMIN" and not request.user.is_superuser:
accounts = Account.objects.filter(created_by=request.user).filter(
company=request.company)
contacts = Contact.objects.filter(
Q(assigned_to__in=[request.user])
| Q(created_by=request.user)).filter(company=request.company)
kwargs_data = {
"assigned_to": users,
"account": accounts,
"contacts": contacts,
"request_obj": request,
}
form = CaseForm(**kwargs_data)
template_name = "create_cases.html"
if request.POST:
form = CaseForm(request.POST, request.FILES, **kwargs_data)
if form.is_valid():
case = form.save(commit=False)
case.created_by = request.user
case.company = request.company
case.save()
if request.POST.getlist("assigned_to", []):
case.assigned_to.add(*request.POST.getlist("assigned_to"))
assigned_to_list = request.POST.getlist("assigned_to")
# current_site = get_current_site(request)
# recipients = assigned_to_list
# send_email_to_assigned_user.delay(recipients, case.id, domain=current_site.domain,
# protocol=request.scheme)
# for assigned_to_user in assigned_to_list:
# user = get_object_or_404(User, pk=assigned_to_user)
# mail_subject = 'Assigned to case.'
# message = render_to_string(
# 'assigned_to/cases_assigned.html', {
# 'user': user,
# 'domain': current_site.domain,
# 'protocol': request.scheme,
# 'case': case
# })
# email = EmailMessage(
# mail_subject, message, to=[user.email])
# email.content_subtype = "html"
# email.send()
if request.POST.getlist("contacts", []):
case.contacts.add(*request.POST.getlist("contacts"))
def add_case(request):
accounts = Account.objects.all()
contacts = Contact.objects.all()
users = User.objects.filter(is_active=True).order_by('email')
form = CaseForm(assigned_to=users, account=accounts, contacts=contacts)
teams = Team.objects.all()
teams_list = request.POST.getlist("teams")
assignedto_list = request.POST.getlist("assigned_to")
contacts_list = request.POST.getlist("contacts")
if request.method == 'POST':
form = CaseForm(request.POST,
assigned_to=users,
account=accounts,
contacts=contacts)
if form.is_valid():
case = form.save(commit=False)
case.created_by = request.user
case.save()
case.assigned_to.add(*assignedto_list)
case.teams.add(*teams_list)
case.contacts.add(*contacts_list)
if request.is_ajax():
return JsonResponse({'error': False})
if request.POST.get("savenewform"):
return redirect("cases:case_add")
else:
return HttpResponseRedirect(reverse('cases:list'))
else:
if request.is_ajax():
return JsonResponse({
'error': True,
'case_errors': form.errors
})
return render(
request, "create_cases.html", {
'case_form':
form,
'accounts':
accounts,
'users':
users,
'teams':
teams,
'case_types':
CASE_TYPE,
'case_priority':
PRIORITY_CHOICE,
'case_status':
STATUS_CHOICE,
'teams_list':
teams_list,
'assignedto_list':
[int(user_id) for user_id in assignedto_list],
'contacts_list':
contacts_list
})
def edit_case(request, case_id):
case_object = get_object_or_404(Case, id=case_id)
users = User.objects.filter(is_active=True).order_by('email')
accounts = Account.objects.all()
contacts = Contact.objects.all()
form = CaseForm(instance=case_object, assigned_to=users, account=accounts, contacts=contacts)
teams = Team.objects.all()
teams_list = request.POST.getlist("teams")
assignedto_list = request.POST.getlist("assigned_to")
contacts_list = request.POST.getlist("contacts")
if request.method == 'POST':
form = CaseForm(
request.POST, instance=case_object, assigned_to=users, account=accounts,
contacts=contacts
)
if form.is_valid():
case_obj = form.save(commit=False)
if request.POST.get("account"):
case_obj.account = Account.objects.get(id=request.POST.get("account"))
case_obj.created_by = request.user
case_obj.save()
case_obj.assigned_to.clear()
case_obj.assigned_to.add(*assignedto_list)
case_obj.teams.clear()
case_obj.teams.add(*teams_list)
case_obj.contacts.clear()
case_obj.contacts.add(*contacts_list)
if request.is_ajax():
return JsonResponse({'error': False})
return HttpResponseRedirect(reverse('cases:list'))
else:
if request.is_ajax():
return JsonResponse({'error': True, 'case_errors': form.errors})
return render(request, "cases/create_cases.html", {
'case_obj': case_object,
'case_form': form,
'accounts': accounts,
'users': users,
'teams': teams,
'case_types': CASE_TYPE,
'case_priority': PRIORITY_CHOICE,
'case_status': STATUS_CHOICE,
'teams_list': teams_list,
'assignedto_list': assignedto_list,
'contacts_list': contacts_list
})
return render(request, "cases/create_cases.html", {
'case_form': form,
'case_obj': case_object,
'accounts': accounts,
'users': users,
'teams': teams,
'case_types': CASE_TYPE,
'case_priority': PRIORITY_CHOICE,
'case_status': STATUS_CHOICE,
'assignedto_list': assignedto_list,
'teams_list': teams_list,
'contacts_list': contacts_list
})
def case(request):
if request.method == "POST":
form = CaseForm(request.POST)
if form.is_valid():
try:
form.save()
return redirect('/view.html')
except:
pass
else:
form = CaseForm()
return render(request, 'addcase.html', {'form': form})
def addcase(request):
if request.method == "POST":
form = CaseForm(request.POST)
if form.is_valid():
p = form.save(commit=False)
p.casemanager = request.user.username
p.save()
return redirect('/view')
else:
form = CaseForm()
return render(request, 'addcase.html', {'form': form})
def create_case(request):
users = User.objects.filter(is_active=True).order_by('email')
accounts = Account.objects.filter(status="open")
contacts = Contact.objects.all()
if request.user.role != "ADMIN" and not request.user.is_superuser:
accounts = Account.objects.filter(
created_by=request.user)
contacts = Contact.objects.filter(
Q(assigned_to__in=[request.user]) | Q(created_by=request.user))
kwargs_data = {
"assigned_to": users, "account": accounts, "contacts": contacts}
form = CaseForm(**kwargs_data)
template_name = "create_cases.html"
if request.POST:
form = CaseForm(request.POST, request.FILES, **kwargs_data)
if form.is_valid():
case = form.save(commit=False)
case.created_by = request.user
case.save()
if request.POST.getlist('assigned_to', []):
case.assigned_to.add(*request.POST.getlist('assigned_to'))
assigned_to_list = request.POST.getlist('assigned_to')
current_site = get_current_site(request)
for assigned_to_user in assigned_to_list:
user = get_object_or_404(User, pk=assigned_to_user)
mail_subject = 'Assigned to case.'
message = render_to_string('assigned_to/cases_assigned.html', {
'user': user,
'domain': current_site.domain,
'protocol': request.scheme,
'case': case
})
email = EmailMessage(mail_subject, message, to=[user.email])
email.content_subtype = "html"
email.send()
if request.POST.getlist('contacts', []):
case.contacts.add(*request.POST.getlist('contacts'))
def update_case(request, pk):
case_object = Case.objects.filter(pk=pk).first()
accounts = Account.objects.filter(status="open")
contacts = Contact.objects.all()
if request.user.role != "ADMIN" and not request.user.is_superuser:
accounts = Account.objects.filter(created_by=request.user)
contacts = Contact.objects.filter(
Q(assigned_to__in=[request.user]) | Q(created_by=request.user))
users = []
if request.user.role == 'ADMIN' or request.user.is_superuser:
users = User.objects.filter(is_active=True).order_by('email')
elif request.user.google.all():
users = []
else:
users = User.objects.filter(role='ADMIN').order_by('email')
kwargs_data = {
"assigned_to": users,
"account": accounts,
"contacts": contacts
}
form = CaseForm(instance=case_object, **kwargs_data)
if request.POST:
form = CaseForm(request.POST,
request.FILES,
instance=case_object,
**kwargs_data)
if form.is_valid():
assigned_to_ids = case_object.assigned_to.all().values_list(
'id', flat=True)
case_obj = form.save(commit=False)
case_obj.contacts.clear()
case_obj.save()
all_members_list = []
if request.POST.getlist('assigned_to', []):
current_site = get_current_site(request)
assigned_form_users = form.cleaned_data.get(
'assigned_to').values_list('id', flat=True)
all_members_list = list(
set(list(assigned_form_users)) -
set(list(assigned_to_ids)))
recipients = all_members_list
send_email_to_assigned_user.delay(recipients,
case_obj.id,
domain=current_site.domain,
protocol=request.scheme)
# if all_members_list:
# for assigned_to_user in all_members_list:
# user = get_object_or_404(User, pk=assigned_to_user)
# mail_subject = 'Assigned to case.'
# message = render_to_string(
# 'assigned_to/cases_assigned.html', {
# 'user': user,
# 'domain': current_site.domain,
# 'protocol': request.scheme,
# 'case': case_obj
# })
# email = EmailMessage(
# mail_subject, message, to=[user.email])
# email.content_subtype = "html"
# email.send()
case_obj.assigned_to.clear()
case_obj.assigned_to.add(*request.POST.getlist('assigned_to'))
else:
case_obj.assigned_to.clear()
if request.POST.getlist('contacts', []):
case_obj.contacts.add(*request.POST.getlist('contacts'))
success_url = reverse("cases:list")
if request.POST.get('from_account'):
from_account = request.POST.get('from_account')
success_url = reverse("accounts:view_account",
kwargs={'pk': from_account})
if request.FILES.get('case_attachment'):
attachment = Attachments()
attachment.created_by = request.user
attachment.file_name = request.FILES.get(
'case_attachment').name
attachment.case = case_obj
attachment.attachment = request.FILES.get('case_attachment')
attachment.save()
return JsonResponse({'error': False, 'success_url': success_url})
return JsonResponse({'error': True, 'errors': form.errors})
context = {}
context["case_obj"] = case_object
user_assgn_list = [
assgined_to.id
for assgined_to in context["case_obj"].assigned_to.all()
]
if request.user == case_object.created_by:
user_assgn_list.append(request.user.id)
if request.user.role != "ADMIN" and not request.user.is_superuser:
if request.user.id not in user_assgn_list:
raise PermissionDenied
context["case_form"] = form
context["accounts"] = accounts
if request.GET.get('view_account'):
context['account'] = get_object_or_404(
Account, id=request.GET.get('view_account'))
context["contacts"] = contacts
context["users"] = kwargs_data['assigned_to']
context["case_types"] = CASE_TYPE
context["case_priority"] = PRIORITY_CHOICE
context["case_status"] = STATUS_CHOICE
context["assignedto_list"] = [
int(i) for i in request.POST.getlist('assigned_to', []) if i
]
context["contacts_list"] = [
int(i) for i in request.POST.getlist('contacts', []) if i
]
return render(request, "create_cases.html", context)
def create_case(request):
users = []
if request.user.role == 'ADMIN' or request.user.is_superuser:
users = User.objects.filter(is_active=True).order_by('email')
elif request.user.google.all():
users = []
else:
users = User.objects.filter(role='ADMIN').order_by('email')
accounts = Account.objects.filter(status="open")
contacts = Contact.objects.all()
if request.user.role != "ADMIN" and not request.user.is_superuser:
accounts = Account.objects.filter(created_by=request.user)
contacts = Contact.objects.filter(
Q(assigned_to__in=[request.user]) | Q(created_by=request.user))
kwargs_data = {
"assigned_to": users,
"account": accounts,
"contacts": contacts
}
form = CaseForm(**kwargs_data)
template_name = "create_cases.html"
if request.POST:
form = CaseForm(request.POST, request.FILES, **kwargs_data)
if form.is_valid():
case = form.save(commit=False)
case.created_by = request.user
name = request.POST.get("name")
print("???????", name)
status = request.POST.get("status")
print("status:", status)
case.save()
time = Case.objects.values_list("created_on",
flat=True).filter(name=name)
print(".....", time)
# for t in time:
# dtime = t.created_on
# dt = dtime.strftime("%H:%M:%S")
# print("time:",dt)
# # a=tt
# time.append(dt)
if request.POST.getlist('assigned_to', []):
case.assigned_to.add(*request.POST.getlist('assigned_to'))
assigned_to_list = request.POST.getlist('assigned_to')
# current_site = get_current_site(request)
# recipients = assigned_to_list
# send_email_to_assigned_user.delay(recipients, case.id, domain=current_site.domain,
# protocol=request.scheme)
# for assigned_to_user in assigned_to_list:
# user = get_object_or_404(User, pk=assigned_to_user)
# mail_subject = 'Assigned to case.'
# message = render_to_string(
# 'assigned_to/cases_assigned.html', {
# 'user': user,
# 'domain': current_site.domain,
# 'protocol': request.scheme,
# 'case': case
# })
# email = EmailMessage(
# mail_subject, message, to=[user.email])
# email.content_subtype = "html"
# email.send()
if request.POST.getlist('contacts', []):
case.contacts.add(*request.POST.getlist('contacts'))
p.save()
return redirect('/viewtask/'+str(id1))
else:
form = TaskForm()
return render(request, 'addtask.html', {'form': form})
def viewtask(request, id1):
tasks = Tasks.objects.filter(caseid=id1)
return render(request, 'viewtask.html', {'tasks': tasks})
def editcase(request, id1, queryset=None):
case = Cases.objects.filter(caseid=id1).first()
if request.method == "POST":
form = CaseForm(request.POST, instance=case)
if form.is_valid():
form.save()
return redirect('/view')
form = CaseForm(instance=case)
return render(request, 'editcase.html', {'form': form})
def edittask(request, name, queryset=None):
task = Tasks.objects.filter(taskname=name).first()
if request.method == "POST":
form = TaskForm(request.POST, instance=task)
if form.is_valid():
form.save()
return redirect('/view')