def test_no_cases_owned_by_user(self, mock): """ Test to verify that only data belonging to users managed by the supervisor is returned. """ indicator_set = CallCenterIndicators( self.cc_domain.name, self.cc_domain.default_timezone, self.cc_domain.call_center_config.case_type, self.cc_user_no_data, custom_cache=locmem_cache) self.assertEqual(list(indicator_set.user_to_case_map), []) self.assertEqual(indicator_set.users_needing_data, set()) self.assertEqual(indicator_set.owners_needing_data, set()) self.assertEqual(indicator_set.get_data(), {})
def test_users_assigned_via_group(self, mock): # Ensure that users who are assigned to the supervisor via a group are also included # in final data set. indicator_set = CallCenterIndicators( self.domain.name, self.domain.default_timezone, self.domain.call_center_config.case_type, self.supervisor, custom_cache=locmem_cache ) self.assertEqual(list(indicator_set.user_to_case_map), [self.user.get_id]) self.assertEqual(indicator_set.users_needing_data, set([self.user.get_id])) self.assertEqual(indicator_set.owners_needing_data, set([self.user.get_id])) self._test_indicators(self.user, indicator_set.get_data(), expected_standard_indicators())
def test_sync_log(self): user_case = CaseAccessors(self.cc_domain.name).get_case_by_domain_hq_user_id(self.cc_user.get_id, CASE_TYPE) indicator_set = CallCenterIndicators( self.cc_domain.name, self.cc_domain.default_timezone, self.cc_domain.call_center_config.case_type, self.cc_user, custom_cache=locmem_cache, override_cases=[CallCenterCase.from_case(user_case)] ) self.assertEqual(indicator_set.user_to_case_map.keys(), [self.cc_user.get_id]) self.assertEqual(indicator_set.users_needing_data, set([self.cc_user.get_id])) self.assertEqual(indicator_set.owners_needing_data, set([self.cc_user.get_id])) self._test_indicators(self.cc_user, indicator_set.get_data(), expected_standard_indicators())
def test_standard_indicators_no_legacy(self): config = CallCenterIndicatorConfig.default_config(include_legacy=False) indicator_set = CallCenterIndicators( self.cc_domain.name, self.cc_domain.default_timezone, self.cc_domain.call_center_config.case_type, self.cc_user, custom_cache=locmem_cache, indicator_config=config ) self._test_indicators( self.cc_user, indicator_set.get_data(), expected_standard_indicators(include_legacy=False))
def test_standard_indicators(self): indicator_set = CallCenterIndicators( self.cc_domain.name, self.cc_domain.default_timezone, self.cc_domain.call_center_config.case_type, self.cc_user, custom_cache=locmem_cache ) self.assertEqual( set(indicator_set.user_to_case_map.keys()), set([self.cc_user.get_id, self.cc_user_no_data.get_id]) ) self.assertEqual(indicator_set.users_needing_data, set([self.cc_user.get_id, self.cc_user_no_data.get_id])) self.assertEqual(indicator_set.owners_needing_data, set([self.cc_user.get_id, self.cc_user_no_data.get_id])) self.check_cc_indicators(indicator_set.get_data(), expected_standard_indicators())
def test_cases_owned_by_group(self, mock): # Ensure that indicators include cases owned by a case sharing group the user is part of. indicator_set = CallCenterIndicators( self.domain.name, self.domain.default_timezone, self.domain.call_center_config.case_type, self.supervisor, custom_cache=locmem_cache ) self.assertEqual(list(indicator_set.user_to_case_map), [self.user.get_id]) self.assertEqual(indicator_set.users_needing_data, set([self.user.get_id])) self.assertEqual(indicator_set.owners_needing_data, set([self.user.get_id, self.group.get_id])) expected = expected_standard_indicators() expected['totalCases'] = 0 # no cases with user_id = self.user.get_id self._test_indicators(self.user, indicator_set.get_data(), expected)
def test_opened_closed(self, mock): """ Test that cases_closed and cases_opened indicators count based on the user that opened / closed the case and not the case owner. """ indicator_set = CallCenterIndicators( self.domain.name, self.domain.default_timezone, self.domain.call_center_config.case_type, self.supervisor, custom_cache=locmem_cache) expected = expected_standard_indicators() # cases opened / closed by another user so expect 0 for key in expected: if key.startswith('cases_opened') or key.startswith( 'cases_closed'): expected[key] = 0 self._test_indicators(self.user, indicator_set.get_data(), expected)
def test_standard_indicators_case_totals_only(self, mock): config = CallCenterIndicatorConfig.default_config(include_legacy=False) config.cases_total.all_types = False config.cases_opened.all_types = False config.cases_closed.all_types = False config.cases_active.all_types = False indicator_set = CallCenterIndicators( self.cc_domain.name, self.cc_domain.default_timezone, self.cc_domain.call_center_config.case_type, self.cc_user, custom_cache=locmem_cache, indicator_config=config) self._test_indicators( self.cc_user, indicator_set.get_data(), expected_standard_indicators(include_legacy=False, include_totals=True, case_types=[]))
def test_standard_indicators_case_week1_only(self, mock): config = CallCenterIndicatorConfig.default_config(include_legacy=False) config.forms_submitted.date_ranges = {WEEK1} config.cases_total.totals.date_ranges = {WEEK1} config.cases_opened.totals.date_ranges = {WEEK1} config.cases_closed.totals.date_ranges = {WEEK1} config.cases_active.totals.date_ranges = {WEEK1} indicator_set = CallCenterIndicators( self.cc_domain.name, self.cc_domain.default_timezone, self.cc_domain.call_center_config.case_type, self.cc_user, custom_cache=locmem_cache, indicator_config=config) self._test_indicators( self.cc_user, indicator_set.get_data(), expected_standard_indicators(include_legacy=False, include_totals=True, limit_ranges=[WEEK1]))
def calculate_indicators(): """ Although this task runs every 15 minutes it only re-calculates the indicators for a domain if we're within 15 minutes after midnight in the domain's timezone. """ domains = [ domain for domain in get_call_center_domains() for midnight in domain.midnights if is_midnight_for_domain(midnight, error_margin=20) ] logger.info( "Calculating callcenter indicators for domains:\n{}".format(domains)) for domain in domains: all_cases = get_call_center_cases(domain.name, domain.cc_case_type) indicator_set = CallCenterIndicators(domain.name, domain.default_timezone, domain.cc_case_type, user=None, override_cases=all_cases, override_cache=True) indicator_set.get_data()
def callcenter_test(request): user_id = request.GET.get("user_id") date_param = request.GET.get("date") enable_caching = request.GET.get('cache') doc_id = request.GET.get('doc_id') if not user_id and not doc_id: return render(request, "hqadmin/callcenter_test.html", {"enable_caching": enable_caching}) error = None user = None user_case = None domain = None if user_id: try: user = CommCareUser.get(user_id) domain = user.project except ResourceNotFound: error = "User Not Found" elif doc_id: try: doc = CommCareUser.get_db().get(doc_id) domain = Domain.get_by_name(doc['domain']) doc_type = doc.get('doc_type', None) if doc_type == 'CommCareUser': case_type = domain.call_center_config.case_type user_case = CaseAccessors(doc['domain']).get_case_by_domain_hq_user_id(doc['_id'], case_type) elif doc_type == 'CommCareCase': if doc.get('hq_user_id'): user_case = CommCareCase.wrap(doc) else: error = 'Case ID does does not refer to a Call Center Case' except ResourceNotFound: error = "User Not Found" try: query_date = dateutil.parser.parse(date_param) except ValueError: error = "Unable to parse date, using today" query_date = date.today() def view_data(case_id, indicators): new_dict = OrderedDict() key_list = sorted(indicators) for key in key_list: new_dict[key] = indicators[key] return { 'indicators': new_dict, 'case': CommCareCase.get(case_id), } if user or user_case: custom_cache = None if enable_caching else cache.caches['dummy'] override_case = CallCenterCase.from_case(user_case) cci = CallCenterIndicators( domain.name, domain.default_timezone, domain.call_center_config.case_type, user, custom_cache=custom_cache, override_date=query_date, override_cases=[override_case] if override_case else None ) data = {case_id: view_data(case_id, values) for case_id, values in cci.get_data().items()} else: data = {} context = { "error": error, "mobile_user": user, "date": json_format_date(query_date), "enable_caching": enable_caching, "data": data, "doc_id": doc_id } return render(request, "hqadmin/callcenter_test.html", context)
expected.update(get_indicators('cases_total', [0L, 0L, 0L, 0L])) expected.update(get_indicators('cases_opened', [0L, 0L, 0L, 0L])) expected.update(get_indicators('cases_closed', [0L, 0L, 0L, 0L])) expected.update(get_indicators('cases_active', [0L, 0L, 0L, 0L])) # custom expected.update( get_indicators('motherForms', [3L, 3L, 9L, 0L], is_legacy=True)) expected.update( get_indicators('childForms', [0L, 0L, 0L, 0L], is_legacy=True)) expected.update( get_indicators('motherDuration', [3L, 4L, 4L, 0L], is_legacy=True)) indicator_set = CallCenterIndicators( self.aarohi_domain.name, self.aarohi_domain.default_timezone, self.aarohi_domain.call_center_config.case_type, self.aarohi_user, custom_cache=locmem_cache) self._test_indicators(self.aarohi_user, indicator_set.get_data(), expected) def test_caching(self): user_case = get_case_by_domain_hq_user_id(self.cc_domain.name, self.cc_user._id, CASE_TYPE) expected_indicators = {'a': 1, 'b': 2} cached_data = CachedIndicators(user_id=self.cc_user.get_id, case_id=user_case.case_id, domain=self.cc_domain.name, indicators=expected_indicators) indicator_set = CallCenterIndicators(