def incident_stable_status_flow(incident: Incident, db_session=None):
"""Runs the incident stable flow."""
# we set the stable time
incident.stable_at = datetime.utcnow()
# set time immediately
db_session.add(incident)
db_session.commit()
if incident.incident_review_document:
log.debug("Incident review document already created... skipping creation.")
return
storage_plugin = plugin_service.get_active(db_session=db_session, plugin_type="storage")
if not storage_plugin:
log.warning("Incident review document not created, no storage plugin enabled.")
return
# we create a copy of the incident review document template and we move it to the incident storage
incident_review_document_name = f"{incident.name} - Post Incident Review Document"
template = document_service.get_incident_review_template(db_session=db_session)
# incident review document is optional
if not template:
log.warning("No incident review template specificed.")
return
incident_review_document = storage_plugin.instance.copy_file(
folder_id=incident.storage.resource_id,
file_id=template.resource_id,
name=incident_review_document_name,
)
incident_review_document.update(
{
"name": incident_review_document_name,
"resource_type": INCIDENT_RESOURCE_INCIDENT_REVIEW_DOCUMENT,
}
)
storage_plugin.instance.move_file(
new_folder_id=incident.storage.resource_id,
file_id=incident_review_document["id"],
)
event_service.log(
db_session=db_session,
source=storage_plugin.title,
description="Incident review document added to storage",
incident_id=incident.id,
)
document_in = DocumentCreate(
name=incident_review_document["name"],
resource_id=incident_review_document["id"],
resource_type=incident_review_document["resource_type"],
weblink=incident_review_document["weblink"],
)
incident.documents.append(
document_service.create(db_session=db_session, document_in=document_in)
)
event_service.log(
db_session=db_session,
source="Dispatch Core App",
description="Incident review document added to incident",
incident_id=incident.id,
)
# we update the incident review document
document_plugin = plugin_service.get_active(db_session=db_session, plugin_type="document")
if document_plugin:
document_plugin.instance.update(
incident.incident_review_document.resource_id,
name=incident.name,
priority=incident.incident_priority.name,
status=incident.status,
type=incident.incident_type.name,
title=incident.title,
description=incident.description,
commander_fullname=incident.commander.name,
conversation_weblink=resolve_attr(incident, "conversation.weblink"),
document_weblink=resolve_attr(incident, "incident_document.weblink"),
storage_weblink=resolve_attr(incident, "storage.weblink"),
ticket_weblink=resolve_attr(incident, "ticket.weblink"),
conference_weblink=resolve_attr(incident, "conference.weblink"),
conference_challenge=resolve_attr(incident, "conference.challendge"),
)
else:
log.warning("No document plugin enabled, could not update template.")
# we send a notification about the incident review document to the conversation
send_incident_review_document_notification(
incident.conversation.channel_id,
incident.incident_review_document.weblink,
db_session,
)
db_session.add(incident)
db_session.commit()
def incident_stable_flow(incident_id: int,
command: Optional[dict] = None,
db_session=None):
"""Runs the incident stable flow."""
# we load the incident instance
incident = incident_service.get(db_session=db_session,
incident_id=incident_id)
# we set the stable time
incident.stable_at = datetime.utcnow()
# we remind the incident commander to write a tactical report
send_incident_report_reminder(incident, ReportTypes.tactical_report)
# we update the external ticket
update_external_incident_ticket(incident, db_session)
if not incident.incident_review_document:
storage_plugin = plugins.get(INCIDENT_PLUGIN_STORAGE_SLUG)
# we create a copy of the incident review document template and we move it to the incident storage
incident_review_document_name = f"{incident.name} - Post Incident Review Document"
template = document_service.get_incident_review_template(
db_session=db_session)
# incident review document is optional
if template:
incident_review_document = storage_plugin.copy_file(
folder_id=incident.storage.resource_id,
file_id=template.resource_id,
name=incident_review_document_name,
)
incident_review_document.update({
"name":
incident_review_document_name,
"resource_type":
INCIDENT_RESOURCE_INCIDENT_REVIEW_DOCUMENT,
})
storage_plugin.move_file(
new_folder_id=incident.storage.resource_id,
file_id=incident_review_document["id"],
)
event_service.log(
db_session=db_session,
source=storage_plugin.title,
description="Incident review document added to storage",
incident_id=incident.id,
)
document_in = DocumentCreate(
name=incident_review_document["name"],
resource_id=incident_review_document["id"],
resource_type=incident_review_document["resource_type"],
weblink=incident_review_document["weblink"],
)
incident.documents.append(
document_service.create(db_session=db_session,
document_in=document_in))
event_service.log(
db_session=db_session,
source="Dispatch Core App",
description="Incident review document added to incident",
incident_id=incident.id,
)
# we update the incident review document
update_document(
incident_review_document["id"],
incident.name,
incident.incident_priority.name,
incident.status,
incident.incident_type.name,
incident.title,
incident.description,
incident.commander.name,
incident.conversation.weblink,
incident.incident_document.weblink,
incident.storage.weblink,
incident.ticket.weblink,
)
# we send a notification about the incident review document to the conversation
send_incident_review_document_notification(
incident.conversation.channel_id,
incident_review_document["weblink"])
db_session.add(incident)
db_session.commit()
