def list_contacts(self, **kwargs):
"""
List all contacts, optionally filtered by a query. Specify filters as
query keyword argument, such as:
query= email is [email protected],
query= mobile is 1234567890,
query= phone is 1234567890,
contacts can be filtered by name such as;
letter=Prenit
Passing None means that no named filter will be passed to
Freshdesk, which returns list of all contacts
"""
url = 'contacts.json?'
if 'query' in kwargs.keys():
filter_query = kwargs.pop('query')
url = url + "query={}".format(filter_query)
if 'state' in kwargs.keys():
state_query = kwargs.pop('state')
url = url + "state={}".format(state_query)
if 'letter' in kwargs.keys():
name_query = kwargs.pop('letter')
url = url + "letter={}".format(name_query)
contacts = self._api._get(url)
return [Contact(**c['user']) for c in contacts]
def create_contact(self, *args, **kwargs):
"""Creates a contact"""
url = "contacts.json"
contact_data = {"active": True, "helpdesk_agent": False, "description": "Freshdesk Contact"}
contact_data.update(kwargs)
payload = {"user": contact_data}
return Contact(**self._api._post(url, data=payload)["user"])
def create_contact(self, *args, **kwargs):
"""Creates a contact"""
url = 'contacts.json'
contact_data = {
'active': True,
'helpdesk_agent': False,
'description': 'Freshdesk Contact'
}
contact_data.update(kwargs)
payload = {
'user': contact_data
}
return Contact(**self._api._post(url, data=payload)['user'])
def get_contact(self, contact_id):
url = 'contacts/%d.json' % contact_id
return Contact(**self._api._get(url)['user'])
def get_contact(self, contact_id):
url = "contacts/%d.json" % contact_id
return Contact(**self._api._get(url)["user"])