def get_tabs(self):
return (
{"id": _("global-my_tickets"), "class": ""},
{"id": _("global-my_issued_tickets"), "class": ""},
{"id": _("global-all_tickets"), "class": ""},
{"id": _("global-ticketboxes"), "class": ""},
)
def yes_no(self):
"""return displaylist with two static rows
contents: yes and no
"""
return DisplayList((
("1", _(u"yes")),
("0", _(u"no")),
))
def move_document_to_reference(obj, event):
"""Create own File and add it to References"""
file_ = obj.getAttachment()
if file_.data != '':
new_id = queryUtility(IIDNormalizer).normalize(
file_.filename.decode('utf-8'))
if obj.get(new_id, None):
IStatusMessage(obj.REQUEST).addStatusMessage(
_(u"text_file_exists_error"), type='error')
obj.setAttachment('DELETE_FILE')
return
new_file_id = obj.invokeFactory(
type_name="TicketAttachment",
id=new_id,
title=file_.filename,
file=file_)
new_file = obj.get(new_file_id, None)
if new_file is None:
return
uid = new_file.UID()
references = obj.getRawAttachments()
if not isinstance(references, list):
references = [references]
references.append(uid)
obj.setAttachments(references)
obj.setAttachment('DELETE_FILE')
obj.reindexObject()
def _get_filter_configuration(self):
filters = {}
filters['getResponsibleManager'] = {
'label': _(u'label_heading_by_responsible',
default=u'By responsible'),
'options': sorted(
self.context.assignable_users(),
key=lambda item: item[1].lower().decode('utf-8'))}
filters['getState'] = {
'label': _(u'label_heading_by_states'),
'options': self.context.getAvailableStates()}
available_releases = self.context.getAvailableReleases()
filters['getReleases'] = {
'label': _(u'label_heading_by_release'),
'options': available_releases}
filters['getWatchedRelease'] = {
'label': _(u'label_heading_by_watched_release'),
'options': available_releases}
filters['getPriority'] = {
'label': _(u'label_heading_by_severities'),
'options': self.context.getAvailablePriorities()}
filters['getArea'] = {
'label': _(u'label_heading_by_area'),
'options': self.context.getAvailableAreas()}
filters['getVariety'] = {
'label': _(u'label_heading_by_varieties'),
'options': self.context.getAvailableVarieties()}
return filters
def __call__(self):
form = self.request.form
context = aq_inner(self.context)
status = IStatusMessage(self.request)
response_id = form.get('response_id', None)
if response_id is None:
msg = _(u"msg_no_response_selected",
default=u"No response selected for saving.")
msg = self.context.translate(msg)
status.addStatusMessage(msg, type='error')
elif self.folder[response_id] is None:
msg = _(u"msg_doesnt_exists",
default=u"Response does not exist anymore; \
perhaps it was removed by another user.")
msg = self.context.translate(msg)
status.addStatusMessage(msg, type='error')
response = self.folder[response_id]
member = context.portal_membership.getAuthenticatedMember()
if not (self.can_edit_response or response.creator == member.getId()):
msg = _(u"msg_not_restricted",
default=u"You are not allowed to edit responses.")
msg = self.context.translate(msg)
status.addStatusMessage(msg, type='error')
else:
response_text = form.get('response', u'')
response.text = response_text
# Remove cached rendered response.
response.rendered_text = None
msg = _(u"msg_changes_saved", default="Changes Saved",
mapping=dict(response_id=response_id))
msg = self.context.translate(msg)
status.addStatusMessage(msg, type='info')
# Fire event. We put the context in the descriptions
# so event handlers can use this fully acquisition
# wrapped object to do their thing. Feels like
# cheating, but it gets the job done. Arguably we
# could turn the two arguments around and signal that
# the issue has changed, with the response in the
# event descriptions.
modified(response, context)
self.request.response.redirect(context.absolute_url())
def __call__(self):
context = aq_inner(self.context)
status = IStatusMessage(self.request)
if not self.can_delete_response:
msg = _(u"msg_restricted_delete",
default=u"You are not allowed to delete Responses")
msg = self.context.translate(msg)
status.addStatusMessage(msg, type='error')
else:
response_id = self.request.form.get('response_id', None)
if response_id is None:
msg = _(u"msg_no_response_delete",
default=u"No response selected for removal.")
msg = self.context.translate(msg)
status.addStatusMessage(msg, type='error')
else:
try:
response_id = int(response_id)
except ValueError:
msg = _(
u"msg_nointeger",
default=u"Response id ${response_id} is no integer.",
mapping=dict(response_id=response_id))
msg = self.context.translate(msg)
status.addStatusMessage(msg, type='error')
self.request.response.redirect(context.absolute_url())
return
if response_id >= len(self.folder):
msg = _(u"msg_invalid",
default=u"The Response ID ${response_id} "
"doesn't exist.",
mapping=dict(response_id=response_id))
msg = self.context.translate(msg)
status.addStatusMessage(msg, type='error')
else:
self.folder.delete(response_id)
msg = _(u"msg_removed", default="Removed response.",
mapping=dict(response_id=response_id))
msg = self.context.translate(msg)
status.addStatusMessage(msg, type='info')
self.request.response.redirect(context.absolute_url())
def validate_response_id(self):
"""Validate the response id from the request.
Return -1 if for example the response id does not exist.
Return the response id otherwise.
Side effect: an informative status message is set.
"""
status = IStatusMessage(self.request)
response_id = self.request.form.get('response_id', None)
if response_id is None:
msg = _(u"msg_no_response", default=u"No Response was selected")
msg = self.context.translate(msg)
status.addStatusMessage(msg, type='error')
return -1
else:
try:
response_id = int(response_id)
except ValueError:
msg = _(u"msg_nointeger",
default=u"Response id ${response_id} is no integer.",
mapping=dict(response_id=response_id))
msg = self.context.translate(msg)
status.addStatusMessage(msg, type='error')
return -1
if response_id >= len(self.folder):
msg = _(
u"msg_invalid",
default=u"The Response ID ${response_id} doesn't exist.",
mapping=dict(response_id=response_id))
msg = self.context.translate(msg)
status.addStatusMessage(msg, type='error')
return -1
else:
return response_id
# fallback
return -1
def readable_author(context):
"""
get the full name of a user-id
"""
author = context.getResponsibleManager()
if not author:
return '-'
name = author
user = context.acl_users.getUserById(author)
if user is None:
return _(u"unassigned")
else:
name = user.getProperty('fullname', author)
if not len(name):
name = author
return name
def assignable_users(self):
"""
Get the managers available as a DisplayList. The first item is 'None',
with a key of '(UNASSIGNED)'.
"""
factory = queryUtility(IVocabularyFactory, name='assignable_users')
if factory is None:
factory = getUtility(IVocabularyFactory,
name='plone.principalsource.Users',
context=self)
vocabulary = factory(self)
# TODO: Use vocabulary instead of list of tuples.
users = [('(UNASSIGNED)', _(u'None'))]
mtool = getToolByName(self, 'portal_membership')
assignable_userids = self.getAssignableUserIds()
for term in vocabulary:
member = mtool.getMemberById(term.token)
if member is None:
continue
if member.getId() not in assignable_userids:
continue
user = member.getUser()
#We do this the same way plone.api does.
# But can't use plone.api due to a bug.
old_security_manager = getSecurityManager()
newSecurityManager(self.REQUEST, user)
has_permission = user.checkPermission(
'izug.ticketbox: Add Ticket',
self
)
setSecurityManager(old_security_manager)
if member and has_permission:
title = term.title
if not title:
title = term.value
users.append((term.token, title))
return users
def get_header(context):
return [
context.translate(
_(u'export_heading_nr', default=u'No.')),
context.translate(
_(u'export_heading_title', default=u'Title')),
context.translate(
_(u'export_heading_description', default=u'Description')),
context.translate(
_(u'export_heading_creator', default=u'Creator')),
context.translate(
_(u'export_heading_created', default=u'Created')),
context.translate(
_(u'export_heading_responsible', default=u'Responsible')),
context.translate(
_(u'export_heading_state', default=u'State')),
context.translate(
_(u'export_heading_priorities', default=u'Priorities')),
context.translate(
_(u'export_heading_area', default=u'Area')),
context.translate(
_(u'export_heading_variety', default=u'Variety')),
context.translate(
_(u'export_heading_releases', default=u'Releases')),
context.translate(
_(u'export_heading_watched_release', default=u'Watched release')),
context.translate(
_(u'export_heading_watched_due_date', default=u'Due date')),
]
def infos(self):
"""Returns Infos for email-template"""
responses = self.get_responses()
author = readable_author(self.context)
if isinstance(author, Message):
author = self.context.translate(author)
ticket_infos = {'tracker_title': self.context.aq_parent.title,
'tracker_url': self.context.aq_parent.absolute_url(),
'title': self.context.Title(),
'ticket_id': self.context.getId(),
'individualIdendifier':
self.context.aq_parent.getIndividualIdentifier,
'url': self.context.absolute_url(),
'text': self.context.getTicket_description(),
'state': map_attribute(self.context, "state"),
'responsibleManager': author,
'priority': map_attribute(self.context, "priority"),
'area': map_attribute(self.context, "area"),
'variety': map_attribute(self.context, "variety"),
'releases': map_attribute(self.context, "releases"),
'watchedRelease': map_attribute(self.context,
"watchedRelease"),
'answerDate': self.context.toLocalizedTime(
self.context.getAnswerDate(), long_format=True),
'response': False}
if responses == []:
return ticket_infos
else:
response_date = responses[len(responses) - 1]['response'].date
if self.context.modification_date > response_date:
return ticket_infos
else:
response = responses[len(responses) - 1]
changes = {
'tracker_title': self.context.aq_parent.title,
'tracker_url': self.context.aq_parent.absolute_url(),
'title': self.context.Title(),
'ticket_id': self.context.getId(),
'individualIdendifier':
self.context.aq_parent.getIndividualIdentifier,
'url': self.context.absolute_url(),
'text': '',
'state': '',
'responsibleManager': '',
'priority': '',
'area': '',
'variety': '',
'releases': '',
'watchedRelease': '',
'answerDate': '',
'response': True}
for item in response['response'].changes:
# XXX: Hack to solve the label_unassigned translations
# problem.
# If we retrieve a responsibleManager named
# label_unassigned, try to translate it
if item['id'] == 'responsibleManager':
if item['before'] == 'label_unassigned':
item['before'] = self.context.translate(
_(item['before']))
if item['after'] == 'label_unassigned':
item['after'] = self.context.translate(
_(item['after']))
changes[item['id']] = (
item['before'] + ' → ' + item['after'])
changes['text'] = response['response'].text
return changes
def __call__(self):
form = self.request.form
context = aq_inner(self.context)
modifiedDate = context.modified()
response_text = form.get('response', u'')
new_response = Response(response_text)
new_response.mimetype = self.mimetype
new_response.type = self.determine_response_type(new_response)
issue_has_changed = False
#Unassigned is no member in portal_membership.
#So we have to set it manually
unassigned = _(u'label_unassigned', default=u'unassigned')
responsible_after = form.get('responsibleManager', u'')
if responsible_after != context.getResponsibleManager():
#get ResponsibleManager and member-infos before changes
responsible_before = context.getResponsibleManager()
member_before = self.context.portal_membership.getMemberById(
responsible_before)
context.setResponsibleManager(responsible_after)
#get member-infos after changes
member_after = self.context.portal_membership.getMemberById(
responsible_after)
#get fullname from member before changes
if member_before:
before = member_before.getProperty(
'fullname', responsible_before)
else:
before = unassigned
#get fullname from member after changes
if member_after:
after = member_after.getProperty(
'fullname', responsible_after)
else:
after = unassigned
new_response.add_change('responsibleManager',
_(u'label_responsibleManager',
default=u"Responsible"),
before, after)
issue_has_changed = True
# Answerdate
answerdate_before = context.getAnswerDate()
if answerdate_before:
answerdate_before = answerdate_before.strftime('%d.%m.%Y %H:%M')
else:
answerdate_before = ''
answerdate_after = answerdate_before
year = int(form.get('answerdate_year', 0))
month = int(form.get('answerdate_month', 0))
day = int(form.get('answerdate_day', 0))
if year and month and day:
hour = int(form.get('answerdate_hour', 0))
minute = int(form.get('answerdate_minute', 0))
answerdate_after = DateTime(
year, month, day, hour, minute).strftime('%d.%m.%Y %H:%M')
if answerdate_before != answerdate_after:
context.setAnswerDate(answerdate_after)
new_response.add_change('answerDate',
_(u'label_answerdate',
default=u'Answerdate'),
answerdate_before,
answerdate_after)
issue_has_changed = True
options = [
('priority',
_(u'label_priority_', default=u"Priority"),
'available_priorities'),
('releases',
_(u'label_releases', default=u"Target Release"),
'available_releases'),
('state',
_(u'label_state', default=u"State"),
'available_states'),
('area',
_(u'label_areas', default=u"Area"),
'available_areas'),
('variety',
_(u'label_varieties', default=u"Variety"),
'available_varieties'),
('watchedRelease',
_(u'label_watched_release', default=u"Watched Release"),
'available_watched_releases'),
]
# Changes that need to be applied to the issue (apart from
# workflow changes that need to be handled separately).
changes = {}
for option, title, vocab in options:
new = form.get(option, u'')
if new and new in self.__getattribute__(vocab):
current = context.__getattribute__(option)
if current != new:
changes[option] = new
new_response.add_change(
option, title,
map_attribute(self.context, option, current),
map_attribute(self.context, option, new))
issue_has_changed = True
attachment = form.get('attachment')
if attachment:
# Create filename like AT - some Browser delivers the
# local full path
filename = attachment.filename
filename = filename[max(
filename.rfind('/'),
filename.rfind('\\'),
filename.rfind(':')) + 1:]
# File(id, title, file)
data = File(filename, filename, attachment)
if not hasattr(data, 'filename'):
setattr(data, 'filename', filename)
# Create TicketAttachment and save the uid in attachment attr of
# new_response
new_id = queryUtility(IIDNormalizer).normalize(
filename.decode('utf-8'))
if context.get(new_id, None):
IStatusMessage(context.REQUEST).addStatusMessage(
_(u"text_file_exists_error"), type='error')
context.setAttachment('DELETE_FILE')
return self.request.response.redirect(context.absolute_url())
new_file_id = context.invokeFactory(
type_name="TicketAttachment",
id=new_id,
title=filename,
file=data)
new_file = context.get(new_file_id, None)
new_response.attachment = new_file.UID()
issue_has_changed = True
references = form.get('ticketReferences')
if references:
new_response.references = references
# Store refs also on Ticket
self.context.setTicketReferences(
references + self.context.getRawTicketReferences())
if len(response_text) == 0 and not issue_has_changed:
status = IStatusMessage(self.request)
msg = _(
u"msg_no_changes",
default="No response text added and no issue changes made.")
#
# msg = self.context.translate(msg)
status.addStatusMessage(msg, type='error')
else:
# Apply changes to issue
# XXX: CHANGE WORKFLOW - OR CHANGE SECURITYMANAGER
# We cannot use AT's update method, because of a security check
# we don't want. Let's set the new values manually.
# OLD:
# context.update(**changes)
# NEW:
if 'releases' in changes:
context.setReleases(changes['releases'])
if 'priority' in changes:
context.setPriority(changes['priority'])
if 'area' in changes:
context.setArea(changes['area'])
if 'variety' in changes:
context.setVariety(changes['variety'])
if 'state' in changes:
context.setState(changes['state'])
if 'watchedRelease' in changes:
context.setWatchedRelease(changes['watchedRelease'])
# Add response
catalog_tool = self.context.portal_catalog
# re-set the modification date -
# this must be the last modifying access
context.reindexObject()
self.folder.add(new_response)
context.setModificationDate(modifiedDate)
catalog_tool.catalog_object(context,
'/'.join(context.getPhysicalPath()))
if form.get('sendNotification', None):
self.request.response.redirect(
context.absolute_url() + '/notification_form')
else:
self.request.response.redirect(context.absolute_url())
from izug.ticketbox.interfaces import ITicketBox
from zope.component import queryUtility, getUtility
from zope.interface import implements
from zope.schema.interfaces import IVocabularyFactory
TicketBoxSchema = folder.ATBTreeFolderSchema.copy() + Schema((
#Individual Identifier
StringField(
name='individualIdentifier',
searchable=True,
widget=StringWidget(
maxlength=7,
label=_(u"label_individualIdentifier",
default=u"Individual identifier"),
description=_(
u"help_individualIdentifier",
default=u"Enter a individual identifier " +
u"(max 7 positions)"))),
#Available States
DataGridField(
name='availableStates',
searchable=True,
allow_empty_rows=False,
default=(
{'id': '',
'title': "offen",
'show_in_all_tickets': '1',
def columns(self):
columns = list(super(GlobalTicketTabBase, self).columns)
columns.append({"column": "ticketbox_title", "column_title": _(u"Ticket Box"), "transform": link_to_parent})
return tuple(columns)
TicketSchema = schemata.ATContentTypeSchema.copy() + Schema((
TextField(
name='ticket_description',
default='',
searchable=True,
default_content_type='text/html',
allowable_content_types=('text/html',),
validators=('isTidyHtmlWithCleanup', ),
default_output_type='text/x-html-safe',
default_input_type='text/html',
widget = atapi.RichWidget(
label=_(u"label_description",
default=u"Description"),
rows=30)),
#Due-Date (default: x + 14 days)
DateTimeField(
name='dueDate',
default_method='default_due_date',
required=True,
validators=('isValidDate'),
widget=CalendarWidget(
label=_(u"label_duedate", default=u"Due Date"),
description=_(u"help_duedate",
default=u"Due-date of the ticket"))),
#State
StringField(
def columns(self):
columns = list(super(GlobalTicketTabBase, self).columns)
columns.append({'column': 'ticketbox_title',
'column_title': _(u'Ticket Box'),
'transform': link_to_parent})
return tuple(columns)
