def issue_refund(request, addon_id, addon, webapp=False):
txn_id = request.REQUEST.get("transaction_id")
if not txn_id:
raise http.Http404
form_enabled = True
contribution = get_object_or_404(
Contribution, transaction_id=txn_id, type__in=[amo.CONTRIB_PURCHASE, amo.CONTRIB_INAPP]
)
if hasattr(contribution, "refund") and contribution.refund.status not in (amo.REFUND_PENDING, amo.REFUND_FAILED):
# If it's not pending, we've already taken action.
messages.error(request, _("Refund already processed."))
form_enabled = False
elif request.method == "POST":
if "issue" in request.POST:
if waffle.flag_is_active(request, "solitude-payments"):
try:
response = client.post_refund(data={"uuid": contribution.transaction_id})
except client.Error, e:
contribution.record_failed_refund(e)
paypal_log.error("Refund failed for: %s" % txn_id, exc_info=True)
messages.error(request, _("There was an error with " "the refund."))
return redirect(addon.get_dev_url("refunds"))
results = response["response"]
else:
# TODO(solitude): remove this.
try:
results = paypal.refund(contribution.paykey)
except PaypalError, e:
contribution.record_failed_refund(e)
paypal_log.error("Refund failed for: %s" % txn_id, exc_info=True)
messages.error(request, _("There was an error with " "the refund."))
return redirect(addon.get_dev_url("refunds"))
for res in results:
if res["refundStatus"] == "ALREADY_REVERSED_OR_REFUNDED":
paypal_log.debug(
"Refund attempt for already-refunded paykey: %s, %s"
% (contribution.paykey, res["receiver.email"])
)
messages.error(request, _("Refund was previously issued; " "no action taken."))
return redirect(addon.get_dev_url("refunds"))
elif res["refundStatus"] == "NO_API_ACCESS_TO_RECEIVER":
paypal_log.debug(
"Refund attempt for product %s with no "
"refund token: %s, %s" % (contribution.addon.pk, contribution.paykey, res["receiver.email"])
)
messages.error(
request,
_("A refund can't be issued at this time. We've " "notified an admin; please try again later."),
)
return redirect(addon.get_dev_url("refunds"))
contribution.mail_approved()
amo.log(amo.LOG.REFUND_GRANTED, addon, contribution.user)
refund = contribution.enqueue_refund(amo.REFUND_APPROVED)
paypal_log.info("Refund %r issued for contribution %r" % (refund.pk, contribution.pk))
messages.success(request, _("Refund issued."))
def refund_reason(request, contribution, wizard):
addon = contribution.addon
if not 'request' in wizard.get_progress():
return redirect('support', contribution.pk, 'request')
if contribution.transaction_id is None:
messages.error(
request,
_('A refund cannot be applied for yet. Please try again later. '
'If this error persists contact [email protected].'))
paypal_log.info('Refund requested for contribution with no '
'transaction_id: %r' % contribution.pk)
return redirect('account.purchases')
if contribution.is_refunded():
messages.error(request, _('This has already been refunded.'))
paypal_log.info('Already refunded: %s' % contribution.pk)
return redirect('account.purchases')
if contribution.is_instant_refund():
if waffle.flag_is_active(request, 'solitude-payments'):
try:
client.post_refund(data={'uuid': contribution.transaction_id})
except client.Error, e:
paypal_log.error('Paypal error with refund', exc_info=True)
messages.error(
request,
_('There was an error with your '
'instant refund.'))
contribution.record_failed_refund(e, request.amo_user)
return redirect('account.purchases')
else:
# TODO(solitude): remove this.
try:
paypal.refund(contribution.paykey)
except PaypalError, e:
paypal_log.error('Paypal error with refund', exc_info=True)
messages.error(
request,
_('There was an error with your '
'instant refund.'))
contribution.record_failed_refund(e, request.amo_user)
return redirect('account.purchases')
def refund_reason(request, contribution, wizard):
addon = contribution.addon
if not "request" in wizard.get_progress():
return redirect("support", contribution.pk, "request")
if contribution.transaction_id is None:
messages.error(
request,
_(
"A refund cannot be applied for yet. Please try again later. "
"If this error persists contact [email protected]."
),
)
paypal_log.info("Refund requested for contribution with no " "transaction_id: %r" % contribution.pk)
return redirect("account.purchases")
if contribution.is_refunded():
messages.error(request, _("This has already been refunded."))
paypal_log.info("Already refunded: %s" % contribution.pk)
return redirect("account.purchases")
if contribution.is_instant_refund():
if waffle.flag_is_active(request, "solitude-payments"):
try:
client.post_refund(data={"uuid": contribution.transaction_id})
except client.Error, e:
paypal_log.error("Paypal error with refund", exc_info=True)
messages.error(request, _("There was an error with your " "instant refund."))
contribution.record_failed_refund(e)
return redirect("account.purchases")
else:
# TODO(solitude): remove this.
try:
paypal.refund(contribution.paykey)
except PaypalError, e:
paypal_log.error("Paypal error with refund", exc_info=True)
messages.error(request, _("There was an error with your " "instant refund."))
contribution.record_failed_refund(e)
return redirect("account.purchases")
def refund_reason(request, contribution, wizard):
addon = contribution.addon
if not 'request' in wizard.get_progress():
return redirect('support', contribution.pk, 'request')
if contribution.transaction_id is None:
messages.error(request,
_('A refund cannot be applied for yet. Please try again later. '
'If this error persists contact [email protected].'))
paypal_log.info('Refund requested for contribution with no '
'transaction_id: %r' % contribution.pk)
return redirect('account.purchases')
if contribution.is_refunded():
messages.error(request, _('This has already been refunded.'))
paypal_log.info('Already refunded: %s' % contribution.pk)
return redirect('account.purchases')
if contribution.is_instant_refund():
if waffle.flag_is_active(request, 'solitude-payments'):
try:
client.post_refund(data={'uuid': contribution.transaction_id})
except client.Error, e:
paypal_log.error('Paypal error with refund', exc_info=True)
messages.error(request, _('There was an error with your '
'instant refund.'))
contribution.record_failed_refund(e, request.amo_user)
return redirect('account.purchases')
else:
# TODO(solitude): remove this.
try:
paypal.refund(contribution.paykey)
except PaypalError, e:
paypal_log.error('Paypal error with refund', exc_info=True)
messages.error(request, _('There was an error with your '
'instant refund.'))
contribution.record_failed_refund(e, request.amo_user)
return redirect('account.purchases')
