def queue_add(request, response_format='html'):
"Queue add"
if not request.user.profile.is_admin('anaf.services'):
return user_denied(
request,
message=
"You don't have administrator access to the Service Support module"
)
if request.POST:
if 'cancel' not in request.POST:
queue = TicketQueue()
form = QueueForm(request.user.profile,
request.POST,
instance=queue)
if form.is_valid():
queue = form.save()
queue.set_user_from_request(request)
return HttpResponseRedirect(
reverse('services_queue_view', args=[queue.id]))
else:
return HttpResponseRedirect(reverse('services_settings_view'))
else:
form = QueueForm(request.user.profile)
context = _get_default_context(request)
context.update({'form': form})
return render_to_response('services/queue_add',
context,
context_instance=RequestContext(request),
response_format=response_format)
def setUp(self):
self.group, created = Group.objects.get_or_create(name='test')
self.user, created = DjangoUser.objects.get_or_create(
username=self.username)
self.user.set_password(self.password)
self.user.save()
perspective, created = Perspective.objects.get_or_create(
name='default')
perspective.set_default_user()
perspective.save()
ModuleSetting.set('default_perspective', perspective.id)
self.contact_type = ContactType(name='test')
self.contact_type.set_default_user()
self.contact_type.save()
self.contact = Contact(name='test', contact_type=self.contact_type)
self.contact.set_default_user()
self.contact.save()
self.status = TicketStatus(name='TestStatus')
self.status.set_default_user()
self.status.save()
self.queue = TicketQueue(name='TestQueue',
default_ticket_status=self.status)
self.queue.set_default_user()
self.queue.save()
self.ticket = Ticket(name='TestTicket',
status=self.status,
queue=self.queue)
self.ticket.set_default_user()
self.ticket.save()
self.agent = ServiceAgent(related_user=self.user.profile,
available_from=datetime.time(9),
available_to=datetime.time(17))
self.agent.set_default_user()
self.agent.save()
self.service = Service(name='test')
self.service.set_default_user()
self.service.save()
self.sla = ServiceLevelAgreement(name='test',
service=self.service,
client=self.contact,
provider=self.contact)
self.sla.set_default_user()
self.sla.save()
def test_model(self):
"""Test Services models"""
status = TicketStatus(name='TestStatus')
status.save()
self.assertNotEquals(status.id, None)
queue = TicketQueue(name='TestQueue', default_ticket_status=status)
queue.save()
self.assertNotEquals(status.id, None)
ticket = Ticket(name='TestTicket', status=status, queue=queue)
ticket.save()
self.assertNotEquals(ticket.id, None)
ticket.delete()
queue.delete()
status.delete()
