def send_email_to_staff_on_enabled(self, receivers: list, requester: dict):
"""
Send an email to the staff if he is promoted to a higher position.
"""
if not receivers:
return None
email_subject = "Your account has been enabled by {}!".format(
requester["full_name"]
)
title = "Your account has been enabled by <strong>{}</strong>!".format(
requester["full_name"]
)
content = (
"You are now able to access any services provided by <strong>Ora</strong>."
)
button = "Chat Now!"
mail_content = email_template(title=title, content=content, button=button)
status_code = _send_email(
receivers=receivers,
subject=email_subject,
content=mail_content.strip(),
celery_task=self,
)
return status_code
def send_email_to_visitor_for_new_staff_msg(self, receivers: list, staff: dict):
"""Send an email to all supervisors about the new message, when no one is online."""
if not receivers:
return None
email_subject = "{} has sent you a new message!".format(staff["full_name"])
title = "<strong>{}</strong> has sent you a new message!".format(staff["full_name"])
content = "Click the button below to open to the chat."
button = "View Now!"
mail_content = email_template(title=title, content=content, button=button)
status_code = _send_email(
receivers=receivers,
subject="[New Message] {}".format(email_subject),
content=mail_content.strip(),
celery_task=self,
)
return status_code
def send_email_to_new_staff(self, receivers: list, staff: dict):
if not receivers:
return None
email_subject = "Welcome to Ora!"
title = "Welcome to Ora!"
content = "Hello, <strong>{}</strong>!<br/>Let's help those in needs!".format(
staff["full_name"]
)
button = "Chat Now!"
mail_content = email_template(title=title, content=content, button=button)
status_code = _send_email(
receivers=receivers,
subject=email_subject,
content=mail_content.strip(),
celery_task=self,
)
return status_code
def send_email_to_new_visitor(self, receivers: list, visitor: dict):
if not receivers:
return None
email_subject = "Welcome to Ora!"
title = "Welcome to Ora!"
content = "Hello, <strong>{}</strong>!<br/>Let's find you someone to talk to!".format(
visitor["name"]
)
button = "Chat Now!"
mail_content = email_template(title=title, content=content, button=button)
status_code = _send_email(
receivers=receivers,
subject=email_subject,
content=mail_content.strip(),
celery_task=self,
)
return status_code
def send_email_for_new_assigned_chat(self, receivers: list, visitor: dict):
"""Send an email to all supervisors about the new message, when no one is online."""
if not receivers:
return None
email_subject = "You have been assigned to chat with {}!".format(visitor["name"])
title = "You have been assigned to chat with <strong>{}</strong>!".format(
visitor["name"]
)
content = "Someone needs your help!"
button = "Reply Now!"
mail_content = email_template(title=title, content=content, button=button)
status_code = _send_email(
receivers=receivers,
subject="[New Chat] {}".format(email_subject),
content=mail_content.strip(),
celery_task=self,
)
return status_code
def send_email_for_flagged_chat(self, receivers: list, visitor: dict):
"""Send an email to all supervisors about the new message, when no one is online."""
if not receivers:
return None
email_subject = "A staff has flagged the chat with visitor {}!".format(
visitor["name"]
)
title = "A staff has flagged the chat with visitor <strong>{}</strong>!".format(
visitor["name"]
)
content = """A volunteer needs your expertise and guidance.<br/>
Click the button below to attend to the chat.""".strip()
button = "View Now!"
mail_content = email_template(title=title, content=content, button=button)
status_code = _send_email(
receivers=receivers,
subject="[Flagged Chat] {}".format(email_subject),
content=mail_content.strip(),
celery_task=self,
)
return status_code
def send_email_to_staff_on_role_demoted(
self, receivers: list, staff: dict, requester: dict
):
"""
Send an email to the staff if he is promoted to a higher position.
"""
if not receivers:
return None
email_subject = "You have been demoted to {}!".format(ROLES[staff["role_id"]])
title = "You have been demoted to <strong>{}</strong>, by {}!".format(
ROLES[staff["role_id"]], requester["full_name"]
)
content = ""
button = "Chat Now!"
mail_content = email_template(title=title, content=content, button=button)
status_code = _send_email(
receivers=receivers,
subject="[Role changed] {}".format(email_subject),
content=mail_content.strip(),
celery_task=self,
)
return status_code