def add_ticket(request, user_id=None, mode=None):
if request.method == 'GET':
try:
user_id = int(user_id)
except ValueError:
raise Http404()
admin = session_user(request)
ticket_user = User.objects.get(id=user_id)
ticket = Ticket()
ticket.priority = '20'
if not mode: mode = 'none'
if mode == 'new': ticket.status = '00'
if mode == 'accepted':
ticket.admin = admin
ticket.status = '10'
if mode == 'closed':
ticket.admin = admin
ticket.status = '30'
form = TicketForm(instance=ticket)
tickets = Ticket.objects.filter(user=ticket_user).order_by('-id')
return render_to_response('add_ticket.html',
{'form': form, 'foruser': ticket_user,
'mode': mode, 'tickets': tickets})
else:
admin = session_user(request)
#TODO: make hidden fields and modify form.save method
user = User.objects.get(id=request.POST.get('user_id'))
t = Ticket(user=user)
form = TicketForm(request.POST, instance=t)
#---
send_closed = False
mail_error = None
try:
form.save(commit=False)
if not t.is_new():
if admin:
t.accept_by(admin)
if t.is_closed():
t.accept_by(admin)
t.closing_time = datetime.datetime.now()
send_closed = True
t.save()
mail_error = mail_fetcher.send_new_ticket_message(t, '')
if send_closed:
mail_error = mail_fetcher.send_ticket_closed_message(t)
except ValueError:
return render_to_response('add_ticket.html',
{'form': form, 'foruser': user})
if mail_error is not None:
return render_to_response('add_ticket.html',
{'form': form, 'foruser': user,
'mail_error': mail_error})
return redirect('/')
def edit_ticket(request, ticket_id):
"""
если метод GET - показываем форму, с содержимым объекта
если POST и ticket_id != None - update
"""
t = Ticket.objects.get(id=int(ticket_id))
model_name = "Ticket"
form_class = TicketForm
admin = session_user(request)
if request.method == 'GET':
if ticket_id is not None:
return render_to_response("%s_form.html" % model_name.lower(),
{'form': form_class(instance=t)})
elif request.method == 'POST':
form = form_class(request.POST, instance=t)
old_status = t.status
new_status = form.data['status']
mail_error = None
try:
form.save(commit=False)
if t.is_new(old_status) and not t.is_new(new_status):
if admin:
t.accept_by(admin)
if not t.is_new(old_status) and t.is_new(new_status) and t.admin:
t.admin = None
t.closing_time = None
if not t.is_closed(old_status) and t.is_closed(new_status):
t.closing_time = datetime.datetime.now()
#mail_error = mail_fetcher.send_ticket_closed_message(t)
t.save()
except ValueError:
return render_to_response("%s_form.html" % model_name.lower(),
{'msgs': Message.objects.filter(ticket=t)
,
'ticket': t, 'form': form})
if mail_error is not None:
return render_to_response("%s_form.html" % model_name.lower(),
{'msgs': Message.objects.filter(ticket=t)
,
'ticket': t, 'form': form,
'mail_error': mail_error})
return redirect('ticket', t.id)
def doc_upload(request):
if request.method == 'POST':
form = PlaceDocumentForm(request.POST, request.FILES)
if form.is_valid():
cd = form.cleaned_data
#return HttpResponse(str(cd))
place = Place.objects.get(id=cd['place_id'])
#doc = None
#title = None
#Существущий документ (обновляем название)
if cd['doc_id'] is not None:
doc = Document.objects.get(id=int(cd['doc_id']))
if cd['name'] != '':
doc.name = cd['name']
doc.save()
#Новый документ
else:
title = cd['name'] if cd['name'] != '' else request.FILES['file'].name
doc = Document(name=title, place=place)
doc.save()
#Создаём DocFile
doc_file = DocFile(document=doc, version=0, file_name='temp',
comment=cd['comment'],
ctime=datetime.datetime.now(),
user=session_user(request))
doc_file.save()
#id.ext
fname = str(doc_file.id) + '.' + request.FILES['file'].name.rsplit('.', 1)[1]
doc_file.file_name = fname
doc_file.save()
#Сохраняем файл
destination = open(INPUT_PATH + '/' + fname, 'wb+')
for chunk in request.FILES['file'].chunks():
destination.write(chunk)
destination.close()
return redirect('/place/' + str(cd['place_id']))
else:
return HttpResponse(str(form.errors))
