def _send_update_notice(self, action, actor,
orig_status=None, additions=None, removals=None,
file=None, fileid=None, lower=string.lower):
"""Send email notification about issue event to relevant parties."""
action = string.capitalize(string.split(action, '_')[0])
new_status = self.status()
recipients = []
# Who to notify:
#
# We want to noodge only assigned supporters while it's being worked
# on, ie assigned supporters are corresponding about it. Otherwise,
# either the dispatchers (managers) and assigned supporters get
# notices, or everyone gets notices, depending on the collector's
# .dispatching setting:
#
# - Requester always
# - Person taking action always
# - Supporters assigned to the issue always
# - Managers or managers + all supporters (according to dispatching):
# - When in any state besides accepted (or accepted_confidential)
# - When being accepted (or accepted_confidential)
# - When is accepted (or accepted_confidential) and moving to
# another state
# - Any supporters being removed from the issue by the current action
# - In addition, any destinations for the resulting state registered
# in state_email are included.
#
# We're liberal about allowing duplicates in the collection phase -
# all duplicate addresses will be filtered out before actual send.
candidates = [self.submitter_id, actor] + list(self.assigned_to())
continuing_accepted = (orig_status
and
lower(orig_status) in ['accepted',
'accepted_confidential']
and
lower(new_status) in ['accepted',
'accepted_confidential'])
if orig_status and not continuing_accepted:
candidates.extend(self.aq_parent.managers)
if not self.aq_parent.dispatching:
candidates.extend(self.aq_parent.supporters)
else:
candidates.extend(self.assigned_to())
if removals:
# Notify supporters being removed from the issue (confirms
# their action, if they're resigning, and informs them if
# manager is deassigning them).
candidates.extend(removals)
didids = []; gotemails = []
for userid in candidates:
if userid in didids:
# Cull duplicates.
continue
didids.append(userid)
name, email = util.get_email_fullname(self, userid)
if (userid == self.submitter_id) and self.submitter_email:
if self.submitter_email == email:
# Explicit one same as user preference - clear the
# explicit, so issue notification destination will track
# changes to the preference.
self.submitter_email = None
else:
# Explicitly specified email overrides user pref email.
email = self.submitter_email
if self.submitter_name:
name = self.submitter_name
if email:
if email in gotemails:
continue
gotemails.append(email)
recipients.append((name, email))
if (self.state_email.has_key(new_status)
and self.state_email[new_status]):
for addr in re.split(", *| +", self.state_email[new_status]):
se = ("_%s_ recipient" % new_status, addr)
candidates.append(se) # For recipients-debug
if addr not in recipients:
recipients.append(se)
if recipients:
to = ", ".join(['"%s" <%s>' % (name, email)
for name, email in recipients])
title = self.aq_parent.title[:50]
short_title = " ".join(title[:40].split(" ")[:-1]) or title
if short_title != title[:40]:
short_title = short_title + " ..."
sender = ('"Collector: %s" <%s>'
% (short_title, self.aq_parent.email))
if '.' in title or ',' in title:
title = '"%s"' % title
if self.abbrev:
subject = "[%s]" % self.abbrev
else: subject = "[Collector]"
subject = ('%s %s/%2d %s "%s"'
% (subject, self.id, self.action_number,
string.capitalize(action), self.title))
body = self.get_transcript().text
body = uploadexp.sub(r'\1 "\2"\n - %s/\2/view'
% self.absolute_url(),
body)
cin = self.collector_issue_notice
message = cin(sender=sender,
recipients=to,
subject=subject,
issue_id=self.id,
action=action,
actor=actor,
number=self.action_number,
security_related=self.security_related,
confidential=self.confidential(),
title=self.title,
submitter_name=self.submitter_name,
status=new_status,
klass=self.classification,
topic=self.topic,
importance=self.importance,
issue_url=self.absolute_url(),
body=body,
candidates=candidates)
mh = self.MailHost
try:
mh.send(message)
except:
import sys
return "Email notice error: '%s'" % str(sys.exc_info()[1])
def _send_update_notice(self,
action,
actor,
orig_status=None,
additions=None,
removals=None,
file=None,
fileid=None):
"""Send email notification about issue event to relevant parties."""
action = string.capitalize(string.split(action, '_')[0])
new_status = string.split(self.status(), '_')[0]
recipients = []
# Who to notify:
#
# We want to noodge only assigned supporters while it's being worked
# on, ie assigned supporters are corresponding about it. Otherwise,
# either the dispatchers (managers) and assigned supporters get
# notices, or everyone gets notices, depending on the collector's
# .dispatching setting:
#
# - Requester always
# - Person taking action always
# - Supporters assigned to the issue always
# - Managers or managers + all supporters (according to dispatching):
# - When an issue is any state besides accepted
# - When an issue is being accepted
# - When an issue is accepted and moving to another state
# - Any supporters being removed from the issue by the current action
#
# We're liberal about duplicates - they'll be filtered before send.
candidates = [self.submitter_id, actor] + list(self.assigned_to())
if orig_status and not ('accepted' == string.lower(new_status) ==
string.lower(orig_status)):
candidates.extend(self.aq_parent.managers)
if not self.aq_parent.dispatching:
candidates.extend(self.aq_parent.supporters)
else:
candidates.extend(self.assigned_to())
if removals:
# Notify supporters being removed from the issue (confirms
# their action, if they're resigning, and informs them if
# manager is deassigning them).
candidates.extend(removals)
didids = []
gotemails = []
for userid in candidates:
if userid in didids:
# Cull duplicates.
continue
didids.append(userid)
name, email = util.get_email_fullname(self, userid)
if (userid == self.submitter_id) and self.submitter_email:
if self.submitter_email == email:
# Explicit one same as user preference - clear the
# explicit, so issue notification destination will track
# changes to the preference.
self.submitter_email = None
else:
# Explicitly specified email overrides user pref email.
email = self.submitter_email
if self.submitter_name:
name = self.submitter_name
if email:
if email in gotemails:
continue
gotemails.append(email)
recipients.append((name, email))
if recipients:
to = ", ".join(
["%s <%s>" % (name, email) for name, email in recipients])
title = self.aq_parent.title[:50]
short_title = " ".join(title[:40].split(" ")[:-1]) or title
if short_title != title[:40]:
short_title = short_title + " ..."
sender = ('"Collector: %s" <%s>' %
(short_title, self.aq_parent.email))
if '.' in title or ',' in title:
title = '"%s"' % title
if self.abbrev:
subject = "[%s]" % self.abbrev
else:
subject = "[Collector]"
subject = ('%s %s/%2d %s "%s"' %
(subject, self.id, self.action_number,
string.capitalize(action), self.title))
body = self.get_transcript().text
body = uploadexp.sub(
r'\1 "\2"\n - %s/\2/view' % self.absolute_url(), body)
cin = self.collector_issue_notice
message = cin(sender=sender,
recipients=to,
subject=subject,
issue_id=self.id,
action=action,
actor=actor,
number=self.action_number,
security_related=self.security_related,
confidential=self.confidential(),
title=self.title,
submitter_name=self.submitter_name,
status=new_status,
klass=self.classification,
topic=self.topic,
importance=self.importance,
issue_url=self.absolute_url(),
body=body,
candidates=candidates)
mh = self.MailHost
try:
mh.send(message)
except:
import sys
err = sys.exc_info()
return "Email notice error: '%s'" % str(err[1])