def check_assigned_to(self):
try:
old = Ticket.objects.get(id=self.id).assigned_to
except Ticket.DoesNotExist:
old = False
if not old == self.assigned_to:
if self.assigned_to:
send_assigned_mail(self.assigned_to, self)
if old:
send_assigned_mail(old, self, assigned=False)
def save(self, **kwargs):
if 'update' in kwargs:
send_update_mails(self, kwargs['update'])
action = 'EDIT'
if not self.id:
action = 'ADD'
if self.id:
self.visited_by_since_last_edit = []
if Core.current_user():
self.visited_by_since_last_edit.add(Core.current_user())
super(Ticket, self).save()
if action == 'ADD':
if self.assigned_to:
send_assigned_mail(self.assigned_to, self, assigned=True)
if self.company:
if self.company.admin_group:
self.company.admin_group.grant_role('Admin', self)
if self.company.all_employees_group:
self.company.all_employees_group.grant_role('Member', self)
self.invalidate_cache()
