def check_overdue():
"""
Check in the db for overdue requests.
Executed daily at midnight.
Returns status of completion.
"""
total_overdue_requests= 0
# Process overdue requests (those remain unanswered for OVERDUE_DAYS).
when= datetime.utcnow().replace(tzinfo=utc) - timedelta(days=OVERDUE_DAYS)
in_progress= 'in_progress'
for pia_request in PIARequest.objects.filter(created__lt=when,
status=in_progress):
if PIAThread.objects.filter(request=pia_request,
is_response=True).count() == 0:
total_overdue_requests += 1
# Send a reminder to the Authority.
send_reminder(pia_request)
# Send an overdue report to user.
send_report(pia_request,
status='overdue',
template='emails/report_overdue_to_user.txt')
# Set 'overdue' status to the request:
# this doesn't depend on sending messages - even if there are errors
# the request should be marked as `overdue`.
pia_request.status= get_request_status('overdue')
try:
pia_request.save()
except Exception as e:
pass
# Process long_overdue requests (those that remain unanswered for twice OVERDUE_DAYS).
when= datetime.utcnow().replace(tzinfo=utc) - timedelta(days=OVERDUE_DAYS * 2)
in_progress= ['in_progress', 'overdue']
for pia_request in PIARequest.objects.filter(created__lt=when,
status__in=in_progress):
if PIAThread.objects.filter(request=pia_request,
is_response=True).count() == 0:
total_overdue_requests += 1
# Send a reminder to the Authority.
send_reminder(pia_request,
email_template='emails/reminder_long_overdue.txt')
# Send an overdue report to user.
send_report(pia_request,
status='long_overdue',
template='emails/report_long_overdue_to_user.txt')
# Set 'long_overdue' status to the request.
pia_request.status= 'long_overdue'
try:
pia_request.save()
except Exception as e:
pass
return AppMessage('CheckOverdueComplete').message % total_overdue_requests
def new_message_in_thread(request_id, msg):
"""
Pick up the request and create a new PIAMessage in its PIAThread.
"""
try:
request= PIARequest.objects.get(pk=request_id)
except Exception as e:
print AppMessage('RequestNotFound', value=(request_id, e,)).message
return None
# Collect and prepare data from the message.
data= {'request': request, 'is_response': True,
'email_from': msg['header']['from'],
'email_to': msg['header']['to'],
'subject': msg['header']['subject'],
'body': msg['content']}
# Creating a new message in the Request's Thread.
new_message= PIAThread(**data)
try:
new_message.save()
except Exception as e:
new_message= None
print >> sys.stderr, '[%s] %s' % (datetime.now().isoformat(),
AppMessage('MsgCreateFailed').message % e)
if new_message:
# Change the status of the Request to 'awaiting classification'.
request.status= get_request_status('awaiting')
try:
request.save()
except Exception as e:
pass
# Process attachments.
if msg['attachments']:
for attachment in msg['attachments']:
filesize= attachment['filesize']
path= attachment['filename']
filename= path.rsplit('/')[-1]
filetype= path.rsplit('.')[-1]
try:
PIAAttachment.objects.create(message=new_message, path=path,
filename=filename, filetype=filetype, filesize=filesize)
except Exception as e:
print AppMessage('AttachFailed', value=(
filename, request_id, e,)).message
return new_message
