def initiate_outbound_call(call_log_entry, *args, **kwargs):
phone_number = call_log_entry.phone_number
if phone_number.startswith("+"):
phone_number = phone_number[1:]
if phone_number.startswith("91"):
phone_number = "0" + phone_number[2:]
else:
raise InvalidPhoneNumberException("Kookoo can only send to Indian phone numbers.")
form = Form.get_form(call_log_entry.form_unique_id)
app = form.get_app()
module = form.get_module()
# Only precache the first response if it's not an only-label form, otherwise we could end up
# submitting the form regardless of whether the person actually answers the call.
if form_requires_input(form):
recipient = call_log_entry.recipient
case_id = get_case_id(call_log_entry)
session, responses = start_session(recipient.domain, recipient, app, module, form, case_id, yield_responses=True, session_type=XFORMS_SESSION_IVR)
ivr_responses = []
if len(ivr_responses) == 0:
call_log_entry.error = True
call_log_entry.error_message = "No prompts seen in form. Please check that the form does not have errors."
call_log_entry.save()
return False
for response in responses:
ivr_responses.append(format_ivr_response(response.event.caption, app))
input_length = get_input_length(responses[-1])
call_log_entry.use_precached_first_response = True
call_log_entry.xforms_session_id = session.session_id
url_base = get_url_base()
params = urlencode({
"phone_no" : phone_number,
"api_key" : kwargs["api_key"],
"outbound_version" : "2",
"url" : url_base + reverse("corehq.apps.kookoo.views.ivr"),
"callback_url" : url_base + reverse("corehq.apps.kookoo.views.ivr_finished"),
})
url = "http://www.kookoo.in/outbound/outbound.php?%s" % params
response = urlopen(url).read()
root = XML(response)
for child in root:
if child.tag.endswith("status"):
status = child.text
elif child.tag.endswith("message"):
message = child.text
if status == "queued":
call_log_entry.error = False
call_log_entry.gateway_session_id = "KOOKOO-" + message
elif status == "error":
call_log_entry.error = True
call_log_entry.error_message = message
else:
call_log_entry.error = True
call_log_entry.error_message = "Unknown status received from Kookoo."
if call_log_entry.error:
call_log_entry.use_precached_first_response = False
if call_log_entry.use_precached_first_response:
call_log_entry.first_response = get_http_response_string(call_log_entry.gateway_session_id, ivr_responses, collect_input=True, hang_up=False, input_length=input_length)
call_log_entry.save()
return not call_log_entry.error
def initiate_outbound_call(call_log_entry, *args, **kwargs):
phone_number = call_log_entry.phone_number
if phone_number.startswith("+"):
phone_number = phone_number[1:]
if phone_number.startswith("91"):
phone_number = "0" + phone_number[2:]
else:
call_log_entry.error = True
call_log_entry.error_message = "Kookoo can only send to Indian phone numbers."
call_log_entry.save()
return False
form = Form.get_form(call_log_entry.form_unique_id)
app = form.get_app()
module = form.get_module()
# Only precache the first response if it's not an only-label form, otherwise we could end up
# submitting the form regardless of whether the person actually answers the call.
if form_requires_input(form):
recipient = call_log_entry.recipient
case_id = call_log_entry.case_id
case_for_case_submission = call_log_entry.case_for_case_submission
session, responses = start_session(recipient.domain, recipient, app,
module, form, case_id, yield_responses=True,
session_type=XFORMS_SESSION_IVR,
case_for_case_submission=case_for_case_submission)
ivr_responses = []
if len(responses) == 0:
call_log_entry.error = True
call_log_entry.error_message = "No prompts seen in form. Please check that the form does not have errors."
call_log_entry.save()
return False
for response in responses:
ivr_responses.append(format_ivr_response(response.event.caption, app))
input_length = get_input_length(responses[-1])
call_log_entry.use_precached_first_response = True
call_log_entry.xforms_session_id = session.session_id
url_base = get_url_base()
params = urlencode({
"phone_no" : phone_number,
"api_key" : kwargs["api_key"],
"outbound_version" : "2",
"url" : url_base + reverse("corehq.apps.kookoo.views.ivr"),
"callback_url" : url_base + reverse("corehq.apps.kookoo.views.ivr_finished"),
})
url = "http://www.kookoo.in/outbound/outbound.php?%s" % params
if kwargs.get("is_test", False):
session_id = hashlib.sha224(datetime.utcnow().isoformat()).hexdigest()
response = "<request><status>queued</status><message>%s</message></request>" % session_id
else:
response = urlopen(url, timeout=settings.IVR_GATEWAY_TIMEOUT).read()
root = XML(response)
for child in root:
if child.tag.endswith("status"):
status = child.text
elif child.tag.endswith("message"):
message = child.text
do_not_retry = False
if status == "queued":
call_log_entry.error = False
call_log_entry.gateway_session_id = "KOOKOO-" + message
elif status == "error":
call_log_entry.error = True
call_log_entry.error_message = message
if (message.strip().upper() in [
'CALLS WILL NOT BE MADE BETWEEN 9PM TO 9AM.',
'PHONE NUMBER IN DND LIST',
]):
do_not_retry = True
else:
call_log_entry.error = True
call_log_entry.error_message = "Unknown status received from Kookoo."
if call_log_entry.error:
call_log_entry.use_precached_first_response = False
if call_log_entry.use_precached_first_response:
call_log_entry.first_response = get_http_response_string(call_log_entry.gateway_session_id, ivr_responses, collect_input=True, hang_up=False, input_length=input_length)
call_log_entry.save()
return not call_log_entry.error or do_not_retry
def initiate_outbound_call(call_log_entry, *args, **kwargs):
phone_number = call_log_entry.phone_number
if phone_number.startswith("+"):
phone_number = phone_number[1:]
if phone_number.startswith("91"):
phone_number = "0" + phone_number[2:]
else:
call_log_entry.error = True
call_log_entry.error_message = "Kookoo can only send to Indian phone numbers."
call_log_entry.save()
return False
form = Form.get_form(call_log_entry.form_unique_id)
app = form.get_app()
module = form.get_module()
# Only precache the first response if it's not an only-label form, otherwise we could end up
# submitting the form regardless of whether the person actually answers the call.
if form_requires_input(form):
recipient = call_log_entry.recipient
case_id = get_case_id(call_log_entry)
session, responses = start_session(recipient.domain,
recipient,
app,
module,
form,
case_id,
yield_responses=True,
session_type=XFORMS_SESSION_IVR)
ivr_responses = []
if len(responses) == 0:
call_log_entry.error = True
call_log_entry.error_message = "No prompts seen in form. Please check that the form does not have errors."
call_log_entry.save()
return False
for response in responses:
ivr_responses.append(
format_ivr_response(response.event.caption, app))
input_length = get_input_length(responses[-1])
call_log_entry.use_precached_first_response = True
call_log_entry.xforms_session_id = session.session_id
url_base = get_url_base()
params = urlencode({
"phone_no":
phone_number,
"api_key":
kwargs["api_key"],
"outbound_version":
"2",
"url":
url_base + reverse("corehq.apps.kookoo.views.ivr"),
"callback_url":
url_base + reverse("corehq.apps.kookoo.views.ivr_finished"),
})
url = "http://www.kookoo.in/outbound/outbound.php?%s" % params
response = urlopen(url, timeout=settings.IVR_GATEWAY_TIMEOUT).read()
root = XML(response)
for child in root:
if child.tag.endswith("status"):
status = child.text
elif child.tag.endswith("message"):
message = child.text
if status == "queued":
call_log_entry.error = False
call_log_entry.gateway_session_id = "KOOKOO-" + message
elif status == "error":
call_log_entry.error = True
call_log_entry.error_message = message
else:
call_log_entry.error = True
call_log_entry.error_message = "Unknown status received from Kookoo."
if call_log_entry.error:
call_log_entry.use_precached_first_response = False
if call_log_entry.use_precached_first_response:
call_log_entry.first_response = get_http_response_string(
call_log_entry.gateway_session_id,
ivr_responses,
collect_input=True,
hang_up=False,
input_length=input_length)
call_log_entry.save()
return not call_log_entry.error
