def main():
logging.basicConfig(level=logging.INFO)
logging.getLogger('suds.client').setLevel(logging.FATAL)
sys.stdout = codecs.getwriter('utf-8')(sys.stdout)
sys.stderr = codecs.getwriter('utf-8')(sys.stderr)
parser = OptionParser()
parser.add_option("",
"--target_dir",
dest="target_dir",
help="HTML report target directory. The script will place the cnaf ggus report in the given directory.")
(options, args) = parser.parse_args()
print "cnaf-mon v. %s. " % __version__
if options.target_dir is None:
print >> sys.stderr, "Please set the --target_dir option!"
sys.exit(2)
check_ticket_status(report_dir=options.target_dir)
def main():
logging.basicConfig(level=logging.INFO)
logging.getLogger('suds.client').setLevel(logging.FATAL)
sys.stdout = codecs.getwriter('utf-8')(sys.stdout)
sys.stderr = codecs.getwriter('utf-8')(sys.stderr)
parser = OptionParser()
parser.add_option("-t",
"--twiki-format",
dest="twiki",
help="Prepares output conforming to the EMI weekly ticket status report",
action="store_true",
default=False)
parser.add_option("-p",
"--period",
dest="period",
help="Period for which the stats should be computed. It's a string in the format dd/mm/yyyy-dd/mm/yyyy Example: 01/01/2011-31/01/2011.")
parser.add_option("-s",
"--su",
dest="su",
help="List of SUs for which the stats should be computed.")
parser.add_option("",
"--start",
dest="start",
help="Record start.")
parser.add_option("",
"--limit",
dest="limit",
help="Record limit.")
parser.add_option("",
"--target_dir",
dest="target_dir",
help="HTML report target directory. The script will place the cnaf ggus report in the given directory.")
parser.add_option("",
"--report_url",
dest="report_url",
help="URL where generated report can be accessed.")
parser.add_option("",
"--recipients",
dest="recipients",
help="List of comma separated email addresses that will be notified of report generation.")
parser.add_option("",
"--skip_notification",
dest="skip_notification",
action="store_true",
help="Generates the report but doesn't send out the notification",
default=False)
(options, args) = parser.parse_args()
print "emi-ggus-mon v. %s. " % __version__
if len(args) == 0:
print
print "Producing EMI support status report, please be patient..."
print
print_assigned_ticket_status_report(options.twiki)
else:
cmd = args[0]
if cmd == "eta":
print_eta_status_report()
elif cmd == "on-hold":
print_on_hold_report()
elif cmd == 'su':
print_su_report()
elif cmd == 'sla':
start_date = SLA_START_DATE
end_date = datetime.now()
if options.period:
(start_date,end_date) = parse_period(options.period)
print_sla_stats(start_date, end_date)
elif cmd == 'sla-su':
start_date = SLA_START_DATE
end_date = datetime.now()
if options.period:
(start_date,end_date) = parse_period(options.period)
sus = None
if options.su:
sus = split(options.su,',')
print_sla_report(start_date, end_date, sus)
elif cmd == 'submitted-tickets':
start_date = SLA_START_DATE
end_date = datetime.now()
if options.period:
(start_date,end_date) = parse_period(options.period)
print_submitted_tickets_report(start_date,end_date)
elif cmd == 'ksa1.1':
start_date = SLA_START_DATE
end_date = datetime.now()
if options.period:
(start_date,end_date) = parse_period(options.period)
print_ksa_1_1(start_date,end_date)
elif cmd == 'ksa1.2':
start_date = SLA_START_DATE
end_date = datetime.now()
if options.period:
(start_date,end_date) = parse_period(options.period)
print_ksa_1_2(start_date,end_date)
elif cmd == "ticket-history":
print_ticket_history(args[1:])
elif cmd == "all-tickets":
start = 0
limit = -1
if options.limit:
limit = options.limit
if options.start:
start = options.start
print_all_tickets_report(start,limit)
elif cmd == 'cnaf':
if options.target_dir is None:
print >> sys.stderr, "Please set the --target_dir option!"
sys.exit(2)
check_ticket_status(report_dir=options.target_dir,
report_url=options.report_url,
recipients=options.recipients,
skip_notification=options.skip_notification)
else:
print >>sys.stderr, "Unknown command ", cmd
sys.exit(1)