def setUp(self):
super(TestEscalationFunctions, self).setUp()
esc = escalations.Escalation()
esc.shipTo = env['GSX_SHIPTO']
esc.issueTypeCode = 'WS'
esc.notes = 'This is a test'
self.escalation = esc.create()
def setUp(self):
super(TestEscalationFunctions, self).setUp()
esc = escalations.Escalation()
esc.shipTo = os.getenv('GSX_SHIPTO')
esc.issueTypeCode = 'WS'
esc.notes = 'This is a test'
c1 = escalations.Context(1, self.sn)
c2 = escalations.Context(12, '2404776')
esc.escalationContext = [c1, c2]
self.escalation = esc.create()
def test_lookup_general_escalation(self):
esc = escalations.Escalation()
esc.escalationId = self.escalation.escalationId
result = esc.lookup()
self.assertEqual(result.escalationType, 'GSX Help')
def test_attach_general_escalation(self):
esc = escalations.Escalation()
esc.escalationId = self.escalation.escalationId
esc.attachment = escalations.FileAttachment(os.getenv('GSX_FILE'))
result = esc.update()
self.assertEqual(result.updateStatus, 'SUCCESS')
def test_update_general_escalation(self):
esc = escalations.Escalation()
esc.escalationId = self.escalation.escalationId
esc.status = escalations.STATUS_CLOSED
result = esc.update()
self.assertEqual(result.updateStatus, 'SUCCESS')
def test_attach_general_escalation(self):
esc = escalations.Escalation()
esc.escalationId = self.escalation.escalationId
esc.attachment = escalations.FileAttachment('/tmp/logo.png')
result = esc.update()
self.assertEqual(result.updateStatus, 'SUCCESS')