def infos(self):
"""Returns Infos for email-template"""
responses = self.get_responses()
author = readable_author(self.context)
if isinstance(author, Message):
author = self.context.translate(author)
ticket_infos = {'tracker_title': self.context.aq_parent.title,
'tracker_url': self.context.aq_parent.absolute_url(),
'title': self.context.Title(),
'ticket_id': self.context.getId(),
'individualIdendifier':
self.context.aq_parent.getIndividualIdentifier,
'url': self.context.absolute_url(),
'text': self.context.getTicket_description(),
'state': map_attribute(self.context, "state"),
'responsibleManager': author,
'priority': map_attribute(self.context, "priority"),
'area': map_attribute(self.context, "area"),
'variety': map_attribute(self.context, "variety"),
'releases': map_attribute(self.context, "releases"),
'watchedRelease': map_attribute(self.context,
"watchedRelease"),
'answerDate': self.context.toLocalizedTime(
self.context.getAnswerDate(), long_format=True),
'response': False}
if responses == []:
return ticket_infos
else:
response_date = responses[len(responses) - 1]['response'].date
if self.context.modification_date > response_date:
return ticket_infos
else:
response = responses[len(responses) - 1]
changes = {
'tracker_title': self.context.aq_parent.title,
'tracker_url': self.context.aq_parent.absolute_url(),
'title': self.context.Title(),
'ticket_id': self.context.getId(),
'individualIdendifier':
self.context.aq_parent.getIndividualIdentifier,
'url': self.context.absolute_url(),
'text': '',
'state': '',
'responsibleManager': '',
'priority': '',
'area': '',
'variety': '',
'releases': '',
'watchedRelease': '',
'answerDate': '',
'response': True}
for item in response['response'].changes:
# XXX: Hack to solve the label_unassigned translations
# problem.
# If we retrieve a responsibleManager named
# label_unassigned, try to translate it
if item['id'] == 'responsibleManager':
if item['before'] == 'label_unassigned':
item['before'] = self.context.translate(
_(item['before']))
if item['after'] == 'label_unassigned':
item['after'] = self.context.translate(
_(item['after']))
changes[item['id']] = (
item['before'] + ' → ' + item['after'])
changes['text'] = response['response'].text
return changes
def __call__(self):
form = self.request.form
context = aq_inner(self.context)
modifiedDate = context.modified()
response_text = form.get('response', u'')
new_response = Response(response_text)
new_response.mimetype = self.mimetype
new_response.type = self.determine_response_type(new_response)
issue_has_changed = False
#Unassigned is no member in portal_membership.
#So we have to set it manually
unassigned = _(u'label_unassigned', default=u'unassigned')
responsible_after = form.get('responsibleManager', u'')
if responsible_after != context.getResponsibleManager():
#get ResponsibleManager and member-infos before changes
responsible_before = context.getResponsibleManager()
member_before = self.context.portal_membership.getMemberById(
responsible_before)
context.setResponsibleManager(responsible_after)
#get member-infos after changes
member_after = self.context.portal_membership.getMemberById(
responsible_after)
#get fullname from member before changes
if member_before:
before = member_before.getProperty(
'fullname', responsible_before)
else:
before = unassigned
#get fullname from member after changes
if member_after:
after = member_after.getProperty(
'fullname', responsible_after)
else:
after = unassigned
new_response.add_change('responsibleManager',
_(u'label_responsibleManager',
default=u"Responsible"),
before, after)
issue_has_changed = True
# Answerdate
answerdate_before = context.getAnswerDate()
if answerdate_before:
answerdate_before = answerdate_before.strftime('%d.%m.%Y %H:%M')
else:
answerdate_before = ''
answerdate_after = answerdate_before
year = int(form.get('answerdate_year', 0))
month = int(form.get('answerdate_month', 0))
day = int(form.get('answerdate_day', 0))
if year and month and day:
hour = int(form.get('answerdate_hour', 0))
minute = int(form.get('answerdate_minute', 0))
answerdate_after = DateTime(
year, month, day, hour, minute).strftime('%d.%m.%Y %H:%M')
if answerdate_before != answerdate_after:
context.setAnswerDate(answerdate_after)
new_response.add_change('answerDate',
_(u'label_answerdate',
default=u'Answerdate'),
answerdate_before,
answerdate_after)
issue_has_changed = True
options = [
('priority',
_(u'label_priority_', default=u"Priority"),
'available_priorities'),
('releases',
_(u'label_releases', default=u"Target Release"),
'available_releases'),
('state',
_(u'label_state', default=u"State"),
'available_states'),
('area',
_(u'label_areas', default=u"Area"),
'available_areas'),
('variety',
_(u'label_varieties', default=u"Variety"),
'available_varieties'),
('watchedRelease',
_(u'label_watched_release', default=u"Watched Release"),
'available_watched_releases'),
]
# Changes that need to be applied to the issue (apart from
# workflow changes that need to be handled separately).
changes = {}
for option, title, vocab in options:
new = form.get(option, u'')
if new and new in self.__getattribute__(vocab):
current = context.__getattribute__(option)
if current != new:
changes[option] = new
new_response.add_change(
option, title,
map_attribute(self.context, option, current),
map_attribute(self.context, option, new))
issue_has_changed = True
attachment = form.get('attachment')
if attachment:
# Create filename like AT - some Browser delivers the
# local full path
filename = attachment.filename
filename = filename[max(
filename.rfind('/'),
filename.rfind('\\'),
filename.rfind(':')) + 1:]
# File(id, title, file)
data = File(filename, filename, attachment)
if not hasattr(data, 'filename'):
setattr(data, 'filename', filename)
# Create TicketAttachment and save the uid in attachment attr of
# new_response
new_id = queryUtility(IIDNormalizer).normalize(
filename.decode('utf-8'))
if context.get(new_id, None):
IStatusMessage(context.REQUEST).addStatusMessage(
_(u"text_file_exists_error"), type='error')
context.setAttachment('DELETE_FILE')
return self.request.response.redirect(context.absolute_url())
new_file_id = context.invokeFactory(
type_name="TicketAttachment",
id=new_id,
title=filename,
file=data)
new_file = context.get(new_file_id, None)
new_response.attachment = new_file.UID()
issue_has_changed = True
references = form.get('ticketReferences')
if references:
new_response.references = references
# Store refs also on Ticket
self.context.setTicketReferences(
references + self.context.getRawTicketReferences())
if len(response_text) == 0 and not issue_has_changed:
status = IStatusMessage(self.request)
msg = _(
u"msg_no_changes",
default="No response text added and no issue changes made.")
#
# msg = self.context.translate(msg)
status.addStatusMessage(msg, type='error')
else:
# Apply changes to issue
# XXX: CHANGE WORKFLOW - OR CHANGE SECURITYMANAGER
# We cannot use AT's update method, because of a security check
# we don't want. Let's set the new values manually.
# OLD:
# context.update(**changes)
# NEW:
if 'releases' in changes:
context.setReleases(changes['releases'])
if 'priority' in changes:
context.setPriority(changes['priority'])
if 'area' in changes:
context.setArea(changes['area'])
if 'variety' in changes:
context.setVariety(changes['variety'])
if 'state' in changes:
context.setState(changes['state'])
if 'watchedRelease' in changes:
context.setWatchedRelease(changes['watchedRelease'])
# Add response
catalog_tool = self.context.portal_catalog
# re-set the modification date -
# this must be the last modifying access
context.reindexObject()
self.folder.add(new_response)
context.setModificationDate(modifiedDate)
catalog_tool.catalog_object(context,
'/'.join(context.getPhysicalPath()))
if form.get('sendNotification', None):
self.request.response.redirect(
context.absolute_url() + '/notification_form')
else:
self.request.response.redirect(context.absolute_url())
def map_variety(self):
"""
search the title-name of a list with the id
"""
return map_attribute(self.context, "variety")
def map_watched_release(self):
"""
search the title-name of a list with the id
"""
return map_attribute(self.context, "watchedRelease")
def map_area(self):
"""
search the title-name of a list with the id
"""
return map_attribute(self.context, "area")