handler = models.ForeignKey(EmailHandler,
related_name='email_message_templates')
def parse_message(self, msg):
d = {}
for msgattr in ['subject', 'body']:
parser = template_parser.TemplatedStringParser(
template=getattr(self, msgattr))
parser.string_to_parse = getattr(msg, msgattr)
d[msgattr] = parser.get_parsed_values()
return d
build_defaults({
'model': DefaultEmailMessageTemplate,
'unique': 'name',
'defaults': email_template_defaults.defaults
})
def get_messages(handler_id=None, msg_type='unread', **kwargs):
q = EmailHandler.objects.all()
if type(handler_id) in [list, tuple, set]:
q = q.filter(id__in=handler_id)
elif handler_id is not None:
q = q.filter(id__exact=handler_id)
d = {}
kwargs.setdefault('mark_as_read', True)
for h in q:
d[h.id] = []
conf = h.incoming_mail_configuration
class EmailMessageTemplate(EmailMessageTemplateBase):
name = models.CharField(max_length=100, help_text="Template name (not used as part of the generated message)")
handler = models.ForeignKey(EmailHandler, related_name="email_message_templates")
def parse_message(self, msg):
d = {}
for msgattr in ["subject", "body"]:
parser = template_parser.TemplatedStringParser(template=getattr(self, msgattr))
parser.string_to_parse = getattr(msg, msgattr)
d[msgattr] = parser.get_parsed_values()
return d
build_defaults({"model": DefaultEmailMessageTemplate, "unique": "name", "defaults": email_template_defaults.defaults})
def get_messages(handler_id=None, msg_type="unread", **kwargs):
q = EmailHandler.objects.all()
if type(handler_id) in [list, tuple, set]:
q = q.filter(id__in=handler_id)
elif handler_id is not None:
q = q.filter(id__exact=handler_id)
d = {}
kwargs.setdefault("mark_as_read", True)
for h in q:
d[h.id] = []
conf = h.incoming_mail_configuration
if conf.protocol == "gmail":
bkwargs = dict(username=conf.login.username, password=conf.login.password, inbox_timezone=h.timezone_name)
}, {
'name': 'status_change',
'description': 'Can Change Ticket Status',
'inherited': ['write']
}, {
'name':
'all',
'description':
'All Permissions (SuperUser)',
'inherited':
['read', 'write', 'modify', 'take', 'assign', 'status_change']
})
build_defaults({
'model': TrackerPermissionItem,
'unique': 'name',
'defaults': tracker_item_defaults
})
class TrackerGlobalPermission(models.Model):
permission_item = models.ForeignKey(TrackerPermissionItem,
related_name='global_permissions')
users = models.ManyToManyField(StaffUser, null=True, blank=True)
groups = models.ManyToManyField(StaffGroup, null=True, blank=True)
def get_inherited(self):
q = self.permission_item.get_inherited()
l = q.values('id')
ids = set([d['id'] for d in l])
ids.add(self.id)
return self.name
tracker_item_defaults = ({'name':'read', 'description':'Can Read Posts'},
{'name':'write', 'description':'Can Reply', 'inherited':['read']},
{'name':'modify', 'description':'Can Modify Posts', 'inherited':['write']},
{'name':'take', 'description':'Can Take Ticket as Assignment', 'inherited':['write']},
{'name':'assign', 'description':'Can Assign Tickets to Staff', 'inherited':['take']},
{'name':'status_change', 'description':'Can Change Ticket Status', 'inherited':['write']},
{'name':'all', 'description':'All Permissions (SuperUser)', 'inherited':['read',
'write',
'modify',
'take',
'assign',
'status_change']})
build_defaults({'model':TrackerPermissionItem, 'unique':'name', 'defaults':tracker_item_defaults})
class TrackerGlobalPermission(models.Model):
permission_item = models.ForeignKey(TrackerPermissionItem, related_name='global_permissions')
users = models.ManyToManyField(StaffUser, null=True, blank=True)
groups = models.ManyToManyField(StaffGroup, null=True, blank=True)
def get_inherited(self):
q = self.permission_item.get_inherited()
l = q.values('id')
ids = set([d['id'] for d in l])
ids.add(self.id)
return TrackerGlobalPermission.objects.filter(id__in=ids)
def __unicode__(self):
return unicode(self.permission)
