def notify(self, message=None, content=None):
""" Send an email to ticket stakeholders notifying an state update """
emails = self.get_notification_emails()
template = 'issues/ticket_notification.mail'
html_template = 'issues/ticket_notification_html.mail'
context = {'ticket': self, 'ticket_message': message}
send_email_template(template, context, emails, html=html_template)
def send_email(self, template, context, email_from=None, contacts=[], attachments=[], html=None):
contacts = self.contacts.filter(email_usages=contacts)
email_to = contacts.values_list("email", flat=True)
extra_context = {"account": self, "email_from": email_from or djsettings.SERVER_EMAIL}
extra_context.update(context)
with translation.override(self.language):
send_email_template(
template, extra_context, email_to, email_from=email_from, html=html, attachments=attachments
)
def notify(self, message=None, content=None):
""" Send an email to ticket stakeholders notifying an state update """
emails = self.get_notification_emails()
template = 'issues/ticket_notification.mail'
html_template = 'issues/ticket_notification_html.mail'
context = {
'ticket': self,
'ticket_message': message
}
send_email_template(template, context, emails, html=html_template)
def send_email(self, template, context, email_from=None, usages=None, attachments=[], html=None):
contacts = self.contacts.filter(email_usages=usages)
email_to = self.get_contacts_emails(usages)
extra_context = {
'account': self,
'email_from': email_from or djsettings.SERVER_EMAIL,
}
extra_context.update(context)
with translation.override(self.language):
send_email_template(template, extra_context, email_to, email_from=email_from,
html=html, attachments=attachments)
def send_email(self,
template,
context,
email_from=None,
usages=None,
attachments=[],
html=None):
contacts = self.contacts.filter(email_usages=usages)
email_to = self.get_contacts_emails(usages)
extra_context = {
'account': self,
'email_from': email_from or djsettings.SERVER_EMAIL,
}
extra_context.update(context)
with translation.override(self.language):
send_email_template(template,
extra_context,
email_to,
email_from=email_from,
html=html,
attachments=attachments)
