def _parse_cases(self):
'''
Use this for non-interactive display of results.
'''
try:
for val in self.aAry:
doc = u''
doc += '%-14s %-60s\n' % (Constants.ATTACH_CREATE,
common.iso8601tolocal(
val.get_createdDate()))
doc += '%-14s %-60s\n' % (Constants.ATTACH_CREATE_BY,
val.get_createdBy())
doc += '%-14s %-60s\n' % (Constants.ATTACH_FILE_NAME,
val.get_fileName())
doc += '%-14s %-60s\n' % (Constants.ATTACH_DESCRIPTION,
val.get_description())
doc += '%-14s %-60s\n' % (Constants.ATTACH_LENGTH,
common.get_friendly_file_length(
val.get_length()))
doc += '%-14s %-60s\n' % (Constants.UUID,
val.get_uuid())
doc += '%-14s %-60s' % (Constants.URL,
val.get_uri())
doc += '\n\n%s%s%s\n\n' % (Constants.BOLD,
str('-' * Constants.MAX_RULE),
Constants.END)
disp_opt_text = "%-24s %-40s %-50s" % (val.get_fileName(),
val.get_uuid(),
val.get_description())
disp_opt = ObjectDisplayOption(disp_opt_text,
'interactive_action',
val.get_uuid())
self._submenu_opts.append(disp_opt)
self._sections[disp_opt] = doc
# pylint: disable=W0702
except:
msg = _('ERROR: problem parsing the attachments.')
print msg
logger.log(logging.WARNING, msg)
return False
return True
def _parse_sections(self, case):
'''
Find available sections, format, and put in dictionary.
'''
try:
# Info (all cases should have this):
doc = u''
doc += '\n%s%s%s\n' % (Constants.BOLD,
Constants.CASE_DETAILS,
Constants.END)
doc += '%s%s%s\n' % (Constants.BOLD,
str(self.ruler * Constants.MAX_RULE),
Constants.END)
doc += '%-20s %-40s\n' % (Constants.CASE_NUMBER,
case.get_caseNumber())
doc += '%-20s %-40s\n' % (Constants.CASE_TYPE,
case.get_type())
doc += '%-20s %-40s\n' % (Constants.CASE_SEVERITY,
case.get_severity())
doc += '%-20s %-40s\n' % (Constants.CASE_STATUS,
case.get_status())
doc += '%-20s %-40s\n\n' % (Constants.CASE_AID,
case.get_alternateId())
doc += '%-20s %-40s\n' % (Constants.CASE_PROD,
case.get_product())
doc += '%-20s %-40s\n' % (Constants.CASE_VER,
case.get_version())
if case.get_entitlement() is None:
doc += '%-20s %-40s\n' % (Constants.CASE_SLA, ' ')
else:
doc += '%-20s %-40s\n' % (Constants.CASE_SLA,
case.get_entitlement().get_sla())
doc += '%-20s %-40s\n' % (Constants.CASE_OWNER,
case.get_contactName())
doc += '%-20s %-40s\n\n' % (Constants.CASE_RHOWN,
case.get_owner())
if case.group:
doc += '%-20s %-40s\n' % (Constants.CASE_GRP,
case.group.get_name())
else:
doc += '%-20s %-40s\n' % (Constants.CASE_GRP, 'None')
doc += '%-20s %-40s\n' % (Constants.CASE_OPENED,
common.iso8601tolocal(case.get_createdDate()))
doc += '%-20s %-40s\n' % (Constants.CASE_OPENEDBY,
case.get_createdBy())
doc += '%-20s %-40s\n' % (Constants.CASE_UPDATED,
common.iso8601tolocal(case.get_lastModifiedDate()))
doc += '%-20s %-40s\n\n' % (Constants.CASE_UPDATEDBY,
case.get_lastModifiedBy())
doc += '%-20s %-40s\n\n' % (Constants.CASE_SUMMARY,
case.get_summary())
disp_opt = DisplayOption(Constants.CASE_DETAILS,
'interactive_action')
self._submenu_opts.append(disp_opt)
self._sections[disp_opt] = doc
if common.is_interactive():
disp_opt = DisplayOption(Constants.CASE_MODIFY,
'interactive_action')
self._submenu_opts.append(disp_opt)
# Description
des = case.get_description()
if des is not None:
doc = u''
doc += '\n%s%s%s\n' % (Constants.BOLD,
Constants.CASE_DESCRIPTION,
Constants.END)
doc += '%s%s%s\n' % (Constants.BOLD,
str(self.ruler * Constants.MAX_RULE),
Constants.END)
doc += '%s\n' % des
disp_opt = DisplayOption(Constants.CASE_DESCRIPTION,
'interactive_action')
self._submenu_opts.append(disp_opt)
self._sections[disp_opt] = doc
# Comments
commentAry = case.get_comments()
num_comments = len(commentAry)
if commentAry is not None and num_comments > 0:
doc = u''
doc += '\n%s%s%s\n' % (Constants.BOLD,
Constants.CASE_DISCUSSION,
Constants.END)
doc += '%s%s%s\n' % (Constants.BOLD,
str(self.ruler * Constants.MAX_RULE),
Constants.END)
for i, cmt in enumerate(commentAry):
cmt_type = 'private'
if cmt.get_public():
cmt_type = 'public'
doc += '%-20s #%s %s(%s)%s\n' % \
(Constants.COMMENT, num_comments-i,
Constants.BOLD if cmt_type == 'private' else
Constants.END, cmt_type, Constants.END)
doc += '%-20s %-40s\n' % (Constants.CASE_CMT_AUTHOR,
cmt.get_lastModifiedBy())
doc += '%-20s %-40s\n\n' % (Constants.CASE_CMT_DATE,
common.iso8601tolocal(cmt.get_lastModifiedDate()))
doc += cmt.get_text()
doc += '\n\n%s%s%s\n\n' % (Constants.BOLD,
str('-' * Constants.MAX_RULE),
Constants.END)
disp_opt = DisplayOption(Constants.CASE_DISCUSSION,
'interactive_action')
self._submenu_opts.append(disp_opt)
self._sections[disp_opt] = doc
recommendAry = case.get_recommendations()
if recommendAry is not None and len(recommendAry) > 0:
doc = u''
doc += '\n%s%s%s\n' % (Constants.BOLD,
Constants.CASE_RECOMMENDATIONS,
Constants.END)
doc += '%s%s%s\n' % (Constants.BOLD,
str(self.ruler * Constants.MAX_RULE),
Constants.END)
# For de-duplication this is now in a helper module,
# generate_metadata will return the formatted doc for non-
# interactive prompts, plus the prompt for interactive users.
disp_opt, recdoc = recommendationprompter.generate_metadata(
recommendAry)
doc += recdoc
self._submenu_opts.append(disp_opt)
self._sections[disp_opt] = doc
# Get Attachments
disp_opt = DisplayOption(Constants.CASE_GET_ATTACH,
'interactive_action')
self._submenu_opts.append(disp_opt)
self._sections[disp_opt] = Constants.CASE_GET_ATTACH
# Add Attachment
disp_opt = DisplayOption(Constants.CASE_ADD_ATTACH,
'interactive_action')
self._submenu_opts.append(disp_opt)
self._sections[disp_opt] = Constants.CASE_ADD_ATTACH
# Comment
disp_opt = DisplayOption(Constants.CASE_ADD_COMMENT,
'interactive_action')
self._submenu_opts.append(disp_opt)
self._sections[disp_opt] = Constants.CASE_ADD_COMMENT
except Exception:
msg = _('ERROR: problem parsing the cases.')
print msg
logger.log(logging.WARNING, msg)
return False
return True
doc += '%s%s%s\n' % (Constants.BOLD,
str(self.ruler * Constants.MAX_RULE),
Constants.END)
for i, cmt in enumerate(commentAry):
cmt_type = 'private'
if cmt.get_public():
cmt_type = 'public'
doc += '%-20s #%s %s(%s)%s\n' % \
(Constants.COMMENT, num_comments-i,
Constants.BOLD if cmt_type == 'private' else
Constants.END, cmt_type, Constants.END)
doc += '%-20s %-40s\n' % (Constants.CASE_CMT_AUTHOR,
cmt.get_lastModifiedBy())
doc += '%-20s %-40s\n\n' % (
Constants.CASE_CMT_DATE,
common.iso8601tolocal(cmt.get_lastModifiedDate()))
doc += cmt.get_text()
doc += '\n\n%s%s%s\n\n' % (Constants.BOLD,
str('-' * Constants.MAX_RULE),
Constants.END)
disp_opt = DisplayOption(Constants.CASE_DISCUSSION,
'interactive_action')
self._submenu_opts.append(disp_opt)
self._sections[disp_opt] = doc
recommendAry = case.get_recommendations()
if recommendAry is not None and len(recommendAry) > 0:
doc = u''
doc += '\n%s%s%s\n' % (Constants.BOLD,
Constants.CASE_RECOMMENDATIONS,
Constants.END)
