def send_help_text(incident: Incident, user_id: str, message: str):
comms_channel = CommsChannel.objects.get(incident=incident)
settings.SLACK_CLIENT.send_ephemeral_message(
comms_channel.channel_id,
user_id,
get_help(),
)
return True, None
def handle_create_comms_channel(ac: ActionContext):
if CommsChannel.objects.filter(incident=ac.incident).exists():
return
comms_channel = CommsChannel.objects.create_comms_channel(ac.incident)
# Update the headline post to link to this
headline_post = HeadlinePost.objects.get(incident=ac.incident)
headline_post.comms_channel = comms_channel
headline_post.save()
comms_channel.post_in_channel(get_help())
def send_help_text(incident: Incident, user_id: str, message: str):
return True, get_help()
def slash_command(request):
"""
Handles slash commands from slack
More details here: https://api.slack.com/slash-commands
Note: The order the elements are specified is the order they
appear in the slack dialog
@param request the request from slack containing the slash command
@return: return a HTTP response to indicate the request was handled
"""
user_id = request.POST.get("user_id")
trigger_id = request.POST.get("trigger_id")
channel_id = request.POST.get("channel_id")
text = request.POST.get("text").split(" ")
command_name = text.pop(0)
message = " ".join(text)
if command_name == INCIDENT_CREATE_SLUG:
name = get_user_profile(user_id)["name"]
dialog = Dialog(
title="Report an Incident",
submit_label="Report",
elements=[
Text(
label="Title",
name="report",
placeholder="What's happened, in a sentence?",
value=message,
)
],
)
if hasattr(settings, "INCIDENT_REPORT_CHANNEL_ID"):
dialog.add_element(
SelectWithOptions(
[
("Yes - this is a live incident happening right now", "live"),
(
"No - this is just a report of something that happened",
"report",
),
],
label="Is this a live incident?",
name="incident_type",
optional=False,
)
)
dialog.add_element(
TextArea(
label="Summary",
name="summary",
optional=True,
placeholder="Can you share any more details?",
)
)
dialog.add_element(
TextArea(
label="Impact",
name="impact",
optional=True,
placeholder="Who or what might be affected?",
hint="Think about affected people, systems, and processes",
)
)
dialog.add_element(SelectFromUsers(label="Lead", name="lead", optional=True))
dialog.add_element(
SelectWithOptions(
[(s.capitalize(), i) for i, s in Incident.SEVERITIES],
label="Severity",
name="severity",
optional=True,
)
)
dialog.send_open_dialog(INCIDENT_REPORT_DIALOG, trigger_id)
logger.info(
f"Handling Slack slash command for user {user_id}, command {command_name} - opening dialog"
)
elif command_name not in get_commands():
if channel_id == settings.INCIDENT_CHANNEL_ID:
settings.SLACK_CLIENT.send_ephemeral_message(
channel_id,
user_id,
get_create_help(),
)
else:
comms_channel = CommsChannel.objects.filter(channel_id=channel_id).first()
if comms_channel is not None:
settings.SLACK_CLIENT.send_ephemeral_message(
channel_id,
user_id,
get_help(),
)
else:
settings.SLACK_CLIENT.send_ephemeral_message(
channel_id,
user_id,
'This is not the incident channel, please head over #'+settings.INCIDENT_CHANNEL_NAME,
)
else:
handle_incident_command(
command_name=command_name,
message=message,
user_id=user_id,
channel_id=channel_id,
thread_ts=None,
)
return HttpResponse()
