def handle_open_summary_dialog(action_context: ActionContext):
dialog = dialog_builder.Dialog(
title="Update Summary",
submit_label="Update",
state=action_context.incident.pk,
elements=[
dialog_builder.TextArea(
label="Summary",
name="summary",
optional=False,
value=action_context.incident.summary,
)
],
)
dialog.send_open_dialog(UPDATE_SUMMARY_DIALOG, action_context.trigger_id)
def handle_page_teams(context: ActionContext):
dialog = dialog_builder.Dialog(
title="Escalate to anoter team",
submit_label="Escalate",
elements=[
dialog_builder.Text(
label="Message",
name="message",
placeholder="Why do you need them?",
hint="You might be waking this person up. Please make this friendly and clear.",
)
],
state=context.value,
)
dialog.send_open_dialog(PAGE_SPECIALIST_DIALOG, context.trigger_id)
def handle_open_impact_dialog(action_context: ActionContext):
dialog = dialog_builder.Dialog(
title="Update Impact",
submit_label="Update",
state=action_context.incident.pk,
elements=[
dialog_builder.TextArea(
label="Impact",
name="impact",
optional=False,
value=action_context.incident.impact,
)
],
)
dialog.send_open_dialog(UPDATE_IMPACT_DIALOG, action_context.trigger_id)
def handle_page_incident_lead(context: ActionContext):
dialog = dialog_builder.Dialog(
title="Page an Incdent Lead",
submit_label="Page",
elements=[
dialog_builder.Text(
label="Message",
name="message",
placeholder="Why do you need them?",
hint=
"You might be waking this person up. Please make this friendly and clear.",
)
],
state=context.incident.pk,
)
dialog.send_open_dialog(PAGE_LEAD_DIALOG, context.trigger_id)
def handle_open_status_page_dialog(action_context: ActionContext):
try:
status_page = StatusPage.objects.get(incident=action_context.incident)
values = status_page.get_from_statuspage()
if values.get("status") == "resolved":
logger.info(
f"Status Page incident '{values.get('name')}' has been resolved"
)
status_page.incident.comms_channel().post_in_channel(
"The status page can't be updated after it has been resolved.")
return
except models.ObjectDoesNotExist:
values = {
"name": "We're experiencing some issues at the moment",
"status": "investigating",
"message":
"We're getting all the information we need to fix this and will update the status page as soon as we can.",
"impact_override": "major",
"component_id": None,
"component_status": "operational",
}
dialog = dialog_builder.Dialog(
title="Statuspage Update",
submit_label="Update",
state=action_context.incident.pk,
elements=[
dialog_builder.Text(
label="Name",
name="name",
value=values.get("name"),
hint=
"Make this concise and clear - it's what will show in the apps",
),
dialog_builder.SelectWithOptions(
[
("Investigating", "investigating"),
("Identified", "identified"),
("Monitoring", "monitoring"),
("Resolved", "resolved"),
],
label="Status",
name="incident_status",
value=values.get("status"),
),
dialog_builder.TextArea(
label="Description",
name="message",
optional=True,
value=values.get("message"),
),
dialog_builder.SelectWithOptions(
[
("Minor", "minor"),
("Major", "major"),
("Critical", "critical"),
],
label="Severity",
name="impact_override",
optional=True,
value=values.get("impact_override"),
),
dialog_builder.SelectWithOptions(
StatusPage.get_components(),
label="Affected component",
name="component_id",
optional=True,
value=values.get("component_id"),
),
dialog_builder.SelectWithOptions(
[
("Operational", "operational"),
("Under maintenance", "under_maintenance"),
("Degraded performance", "degraded_performance"),
("Partial outage", "partial_outage"),
("Major outage", "major_outage"),
],
label="Component status",
name="component_status",
optional=True,
value=values.get("component_status"),
),
],
)
dialog.send_open_dialog(STATUS_PAGE_UPDATE, action_context.trigger_id)