def test_get_qos(self):
a_type = ServiceType.objects.first()
service = ServiceFactory(type=a_type)
FeedbackFactory(service=service, delivered=True, quality=1)
FeedbackFactory(service=service, delivered=True, quality=1)
FeedbackFactory(service=service, delivered=True, quality=5)
url = reverse('report-qos')
rsp = self.get_with_token(url)
self.assertEqual(OK, rsp.status_code)
result = json.loads(rsp.content.decode('utf-8'))
self.assertEqual(len(result), ServiceType.objects.all().count())
for r in result:
if r['number'] == a_type.number:
# 1, 2, 3, 4, 5
expected_totals = [
2,
0,
0,
0,
1,
]
else:
expected_totals = [
0,
0,
0,
0,
0,
]
expected_labels = ['1', '2', '3', '4', '5']
self.assertIn('totals', r)
totals = r['totals']
self.assertEqual([t['label_en'] for t in totals], expected_labels)
self.assertEqual([t['total'] for t in totals], expected_totals)
def test_delivered_but_some_required_fields_missing(self):
feedback = FeedbackFactory(delivered=True,
wait_time=None,
wait_time_satisfaction=None)
with self.assertRaises(ValidationError) as e:
feedback.full_clean()
self.assertIn('wait_time', e.exception.message_dict)
self.assertIn('wait_time_satisfaction', e.exception.message_dict)
def test_staff_sat_required_if_service_provided(self):
example = FeedbackFactory(
delivered=True,
staff_satisfaction=None,
)
self.try_to_create_one_like(example, expected_status=BAD_REQUEST)
example.staff_satisfaction = ''
self.try_to_create_one_like(example, expected_status=BAD_REQUEST)
example.staff_satisfaction = 3
self.try_to_create_one_like(example, expected_status=CREATED)
def test_staff_sat_required_if_service_provided(self):
example = FeedbackFactory(
delivered=True,
staff_satisfaction=None,
)
self.try_to_create_one_like(example, expected_status=BAD_REQUEST)
example.staff_satisfaction = ''
self.try_to_create_one_like(example, expected_status=BAD_REQUEST)
example.staff_satisfaction = 3
self.try_to_create_one_like(example, expected_status=CREATED)
def test_cannot_get_feedback(self):
# Feedback is write-only
feedback = FeedbackFactory()
# `reverse` doesn't even work because there's no such URL defined anywhere
# url = reverse('feedback-detail', args=[self.id])
url = '/api/feedbacks/%d/' % feedback.pk
rsp = self.client.get(url)
self.assertEqual(NOT_FOUND, rsp.status_code, msg=rsp.content.decode('utf-8'))
def test_get_failure(self):
a_type = ServiceType.objects.first()
service = ServiceFactory(type=a_type)
FeedbackFactory(service=service,
delivered=True,
non_delivery_explained='no')
FeedbackFactory(service=service,
delivered=True,
non_delivery_explained='no')
FeedbackFactory(service=service,
delivered=True,
non_delivery_explained='yes')
url = reverse('report-failure')
rsp = self.get_with_token(url)
self.assertEqual(OK, rsp.status_code)
result = json.loads(rsp.content.decode('utf-8'))
self.assertEqual(len(result), ServiceType.objects.all().count())
for r in result:
if r['number'] == a_type.number:
# 1, 2, 3, 4, 5
expected_totals = [
2,
0,
0,
1,
]
else:
expected_totals = [
0,
0,
0,
0,
]
field = Feedback._meta.get_field('non_delivery_explained')
expected_labels = [str(label) for value, label in field.choices]
self.assertIn('totals', r)
totals = r['totals']
self.assertEqual([t['label_en'] for t in totals], expected_labels)
self.assertEqual([t['total'] for t in totals], expected_totals)
def test_get_wait_times(self):
a_type = ServiceType.objects.first()
service = ServiceFactory(type=a_type)
FeedbackFactory(service=service, delivered=True, wait_time='lesshour')
FeedbackFactory(service=service, delivered=True, wait_time='lesshour')
FeedbackFactory(service=service, delivered=True, wait_time='more')
url = reverse('report-wait-times')
rsp = self.get_with_token(url)
self.assertEqual(OK, rsp.status_code)
result = json.loads(rsp.content.decode('utf-8'))
self.assertEqual(len(result), ServiceType.objects.all().count())
for r in result:
if r['number'] == a_type.number:
# less than hour, 1-2 days, 3-7 days, 1-2 weeks, more than 2 weeks
expected_totals = [
2,
0,
0,
0,
1,
]
else:
expected_totals = [
0,
0,
0,
0,
0,
]
expected_labels = [
'Less than 1 hour', 'Up to 2 days', '3-7 days', '1-2 weeks',
'More than 2 weeks'
]
self.assertIn('totals', r)
totals = r['totals']
self.assertEqual([t['label_en'] for t in totals], expected_labels)
self.assertEqual([t['total'] for t in totals], expected_totals)
def test_creating_feedback_sends_data_to_jira(self, mock_JIRA):
for delivered in [False, True]:
mock_JIRA.reset_mock()
feedback = FeedbackFactory(
service=self.test_service,
delivered=delivered,
difficulty_contacting='didntknow',
extra_comments='I have a little dog',
)
jira_record = feedback.jira_records.get()
self.assertEqual(jira_record.feedback, feedback)
self.assertEqual('', jira_record.jira_issue_key)
self.setup_issue_key(mock_JIRA)
jira_project = 'XYZ'
with override_settings(JIRA_FEEDBACK_PROJECT_KEY=jira_project):
jira_record.do_jira_work()
mock_JIRA.return_value.create_issue.assert_called_with(
issuetype={'name': 'Task'},
summary='Feedback about %s' % feedback.service.name_en,
project={'key': jira_project},
description=mock.ANY,
duedate=mock.ANY,
)
description = mock_JIRA.return_value.create_issue.call_args[1]['description']
self.assertIn(feedback.name, description)
self.assertIn(feedback.nationality.name_en, description)
self.assertIn(feedback.phone_number, description)
self.assertIn(feedback.service.name_en, description)
if delivered:
self.assertIn('Quality', description)
self.assertIn(feedback.get_wait_time_display(), description)
else:
self.assertNotIn('Quality', description)
self.assertIn(feedback.get_non_delivery_explained_display(), description)
self.assertIn('Did not know how to contact them', description)
self.assertIn('I have a little dog', description)
def test_good_validation(self):
# Factory ought to create a valid instance
feedback = FeedbackFactory()
feedback.full_clean()
def test_non_delivery_explanation(self):
feedback = FeedbackFactory(delivered=False, non_delivery_explained=None)
with self.assertRaises(ValidationError) as e:
feedback.full_clean()
self.assertIn('non_delivery_explained', e.exception.message_dict)
def test_other_difficulties(self):
feedback = FeedbackFactory(difficulty_contacting='other', other_difficulties='')
with self.assertRaises(ValidationError) as e:
feedback.full_clean()
self.assertIn('other_difficulties', e.exception.message_dict)
def test_delivered_but_some_required_fields_missing(self):
feedback = FeedbackFactory(delivered=True, wait_time=None, wait_time_satisfaction=None)
with self.assertRaises(ValidationError) as e:
feedback.full_clean()
self.assertIn('wait_time', e.exception.message_dict)
self.assertIn('wait_time_satisfaction', e.exception.message_dict)
def test_good_validation(self):
# Factory ought to create a valid instance
feedback = FeedbackFactory()
feedback.full_clean()
def test_create_undelivered_feedback(self):
example = FeedbackFactory(delivered=False)
self.try_to_create_one_like(example)
def test_other_difficulties(self):
feedback = FeedbackFactory(difficulty_contacting='other',
other_difficulties='')
with self.assertRaises(ValidationError) as e:
feedback.full_clean()
self.assertIn('other_difficulties', e.exception.message_dict)
def test_non_delivery_explanation(self):
feedback = FeedbackFactory(delivered=False,
non_delivery_explained=None)
with self.assertRaises(ValidationError) as e:
feedback.full_clean()
self.assertIn('non_delivery_explained', e.exception.message_dict)
def test_staff_sat_not_required_if_service_not_provided(self):
example = FeedbackFactory(
delivered=False,
staff_satisfaction=None,
)
self.try_to_create_one_like(example)