def setUp(self):
self.created_ticket_name = self.random_name
self.ticket = Ticket.create(self.email, self.first_name,
self.last_name, self.created_ticket_name,
self.ticket_text)
self.ticket.update(Name=self.NEW_NAME)
self.ticket = Ticket(self.ticket.id)
def setUp(self):
self.created_ticket_name = self.random_name
self.ticket = Ticket.create(self.email, self.first_name,
self.last_name, self.created_ticket_name,
self.ticket_text)
self.assertEqual(len(Ticket.search(Name=self.created_ticket_name)), 1)
self.contacts = self.ticket.contacts
self.ticket.delete()
self.found_tickets = Ticket.search(Name=self.created_ticket_name)
class TestUpdateTicket(TestTicket):
NEW_NAME = 'new name'
def setUp(self):
self.created_ticket_name = self.random_name
self.ticket = Ticket.create(self.email, self.first_name,
self.last_name, self.created_ticket_name,
self.ticket_text)
self.ticket.update(Name=self.NEW_NAME)
self.ticket = Ticket(self.ticket.id)
def test_ticket_name_is_updated(self):
self.assertEqual(self.ticket.Name, self.NEW_NAME)
def tearDown(self):
contacts = self.ticket.contacts
self.ticket.delete()
[c.delete() for c in contacts]
class TestCreateTicket(TestTicket):
def setUp(self):
self.returned_ticket = Ticket.create(self.email, self.first_name,
self.last_name, self.ticket_name,
self.ticket_text)
self.ticket = Ticket(self.returned_ticket.id)
self.contact = Contact.get(self.email)
def test_ticket_is_created(self):
self.assertEqual(self.ticket.Name, self.ticket_name)
def test_ticket_description_is_set(self):
description = self.ticket.get_description()
self.assertEqual(description, self.ticket_text)
def test_new_contact_is_created(self):
self.assertEqual(self.contact.FirstName, self.first_name)
self.assertEqual(self.contact.LastName, self.last_name)
self.assertEqual(self.contact.Email, self.email)
def test_ticket_associated_with_contact(self):
self.assertEqual(len(self.ticket.contacts), 1)
contact = self.ticket.contacts[0]
self.assertEqual(contact.FirstName, self.first_name)
self.assertEqual(contact.Email, self.email)
def test_created_ticket_is_returned(self):
self.assertEqual(self.returned_ticket.id, self.ticket.id)
self.assertEqual(self.returned_ticket.Name, self.ticket.Name)
def test_datetimes_are_converted_to_datetime_type(self):
self.assertIsInstance(self.returned_ticket.DateCreated, datetime)
self.assertIsInstance(self.returned_ticket.DateModified, datetime)
def tearDown(self):
self.ticket.delete()
self.contact.delete()
def setUp(self):
# Make sure contact with such email doesn't exist.
contact = Contact.get(self.email)
self.assertIsNone(contact)
# Create contact manually.
self.contact = Contact.create(self.email,
FirstName=self.first_name,
LastName=self.last_name)
# Create ticket from same email as just created contact.
self.ticket = Ticket.create(self.email, self.first_name,
self.last_name, self.ticket_name,
self.ticket_text)
self.ticket_contact = Contact.get(self.email)
def test_actions_querylist(self):
self.response.content = """<Actions>
<Action>
<ID>ActionID</ID>
<TicketID>ID</TicketID>
<Name>Description</Name>
</Action>
</Actions>"""
ticket = Ticket(data=self.ticket_element)
actions = ticket.actions
description_action = actions.get(Name='Description')
self.assertIsInstance(description_action, Action)
self.assertEqual(description_action.id, 'ActionID')
self.assertEqual(description_action.ticket_id, 'ID')
def test_actions_property(self):
self.response.content = """<Actions>
<Action>
<ID>ActionID</ID>
<TicketID>ID</TicketID>
<Name>Description</Name>
</Action>
</Actions>"""
ticket = Ticket(data=self.ticket_element)
actions = ticket.actions
self.assertEqual(len(actions), 1)
self.assertIsInstance(actions[0], Action)
self.assertEqual(actions[0].id, 'ActionID')
self.assertEqual(actions[0].ticket_id, 'ID')
self.assertEqual(actions[0].Name, 'Description')
def setUp(self):
self.created_ticket_name = self.random_name
self.ticket = Ticket.create(self.email, self.first_name,
self.last_name, self.created_ticket_name,
self.ticket_text)
self.found_tickets = Ticket.search(Name=self.created_ticket_name)
def setUp(self):
self.returned_ticket = Ticket.create(self.email, self.first_name,
self.last_name, self.ticket_name,
self.ticket_text)
self.ticket = Ticket(self.returned_ticket.id)
self.contact = Contact.get(self.email)
def test_getattr(self):
ticket_element = E.Ticket(E.TicketID('ID'), E.Field2('Test'))
ticket = Ticket(data=ticket_element)
self.assertEqual(ticket.Field2, 'Test')
def test_initialisation_with_data(self):
ticket = Ticket(data=self.ticket_element)
self.assertEqual(ticket.id, 'ID')
def test_initialisation_with_id(self):
self.response.content = '<Ticket><TicketID>ID</TicketID></Ticket>'
ticket = Ticket(ticket_id='ID')
self.assertEqual(ticket.id, 'ID')